
Mazda of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Car prep issues As far as sales, it was a good experience. Jaik sold us our second Mazda and did a great job. The car's preparation had issues. There were several are As far as sales, it was a good experience. Jaik sold us our second Mazda and did a great job. The car's preparation had issues. There were several areas where there were gum marks not removed before leaving the dealership I noticed. The car was taken back to have the areas addressed. The next day when I went to wax the car I noticed more spots that I had to clay bar to remove. Also, the rear license plate bracket holes were drilled incorrectly initially. The wrong preset drill locations were selected, these were for another countries plates. So there are two additional holes drilled into the bumper for no reason. I believe it should eventually be covered by the permanent plate but still not what I expect on a new car preparation. More
Best Experience in car Buying purchased another car in this dealership and it was the best experience ever. Not planning to buy a car that day but with the good convincing of Jaik, purchased another car in this dealership and it was the best experience ever. Not planning to buy a car that day but with the good convincing of Jaik, and the good deals they gave, i bought a car for my wife. will surely recommend this dealership always with family and friends. More
Best Experience So Far! This being my 17th car purchase in my lifetime, have to say it's been the easiest!! Garrett even came and picked me up when I didn't have a ride to This being my 17th car purchase in my lifetime, have to say it's been the easiest!! Garrett even came and picked me up when I didn't have a ride to the dealership!! More
Garrett is the best Great customer service, a no pressure type of atmosphere. Most dealerships have pushy sales people that hound you as soon as you step on the lot. Not Great customer service, a no pressure type of atmosphere. Most dealerships have pushy sales people that hound you as soon as you step on the lot. Not this place. More
Professional, easy came back for another car! It was the smoothest and professional car buying experience I've ever had, that I came back for another car! Everyone was friendly and respectful. It was the smoothest and professional car buying experience I've ever had, that I came back for another car! Everyone was friendly and respectful. I recommend Mazda Elk Grove For your next vehicle purchase!! More
Best car buying experience I ever had It was the smoothest and professional car buying adventure I ever had. The dealership was clean and an inviting . They had a great inventory of cars t It was the smoothest and professional car buying adventure I ever had. The dealership was clean and an inviting . They had a great inventory of cars to choose from also. They had just what I was looking for! More
It was okay. . I was very unsatisfied when I first got the car there were multiple thing wrong with the car I bought for instance the window would stay up unless I . I was very unsatisfied when I first got the car there were multiple thing wrong with the car I bought for instance the window would stay up unless I locked it, the CD player doesn't work the ash tray lighter doesn't work but most Impotantly the horn or anything on the steering wheel didn't work I was also promised from Nissan that I would get GAP at not extra charge which was never compromised and the car was very filthy but I had to rush to work after and couldn't talk to the manager when I did have time to contact the store I was brushed off and never called back until a month later one of the managers contacted me and insisted that I bring my car in to be fixed and cleaned. When I first found the problem and was dusted off like I was just a profit I wouldn't have ever recommended some one to this shop. But as of today I would definitely recommend this shop EJ, Kyle, and Anthony helped me out on getting an appointment to fix the problems on my car and were very friendly they went the extra mile so I wouldn't feel like I was being robbed by a dealership I am very happy they reached out to me fixed and redetailed my car! Thank you so much Mazda you guys are great! More
Terrific experience! I identified a car they had listed online. After discussing it with Fritz on the phone and online, I traveled from out of state to buy it. The car was I identified a car they had listed online. After discussing it with Fritz on the phone and online, I traveled from out of state to buy it. The car was exactly as described, the buying experience was quick and pleasant (no hidden charges!), everyone was pleasant and all questions were answered. I only rgret living too far away to take advantage of their service department! More
Parts Ordering I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the parts department is very professional and made this task simple for me. Part is expected in one day....does it get any better than that? More
Enjoyable experience! We had a great car buying experience at Elk Grove Mazda. Matt Heinrich is a delightful individual to work with and a real 'car nut' whose enthusia We had a great car buying experience at Elk Grove Mazda. Matt Heinrich is a delightful individual to work with and a real 'car nut' whose enthusiasm for Mazda vehicles is genuine and infectious. I will recommend him and your dealership to any and all of my friends and family who are interested in a Mazda. More