Mazda of Elk Grove

Amazing customer service Rachel was great from the time she greeted us she was sweet smart very proficient girl knows her cars! She answered all our questions and concerns and Rachel was great from the time she greeted us she was sweet smart very proficient girl knows her cars! She answered all our questions and concerns and so helpful! More

Very easy! Great experience! I would recommend this dealership to any of our family and friends! Super friendly and accommodating. And there is free soda and cof Great experience! I would recommend this dealership to any of our family and friends! Super friendly and accommodating. And there is free soda and coffee! More

Quick and Responsive Customer Service My beloved Mazda3 was totaled by a tree several weeks ago. Due to my positive experience with that car, I knew I wanted to stick with the brand. After My beloved Mazda3 was totaled by a tree several weeks ago. Due to my positive experience with that car, I knew I wanted to stick with the brand. After mixed experiences with other dealers, I decided to see what Elk Grove Mazda was all about based on their positive reviews. I did a lot of research and knew what I wanted and Garrett did a great job of helping me find the perfect vehicle for me. He helped me decide whether I actually even needed some features based on my driving habits. And was even able to track down the car in the color I wanted! If that wasn't enough, he made sure the finance team got me processed in no time. Definitely the fastest and least stressful car-buying experience I've ever had! More

Promises made are promises kept Just bought a 2016 Miata. There were none available to buy 6 weeks ago so I ordered one and waited. Garrett kept me up to date during the wait and it Just bought a 2016 Miata. There were none available to buy 6 weeks ago so I ordered one and waited. Garrett kept me up to date during the wait and it arrived early. They didn't try to have me pay over sticker and provided excellent customer service while I was there. They belong to the CUDL program and that made financing through my credit union a piece of cake. I would absolutely recommend this dealer to anyone. More

Great and quick customer service. Mazda of elk grove has been the dealer of my choice and will keep being my choice for the years to come. I like 45 minutes away and I'm pretty sure I Mazda of elk grove has been the dealer of my choice and will keep being my choice for the years to come. I like 45 minutes away and I'm pretty sure I pass 2 other mazda dealers. But what makes me want to keep coming back is the great service that I have received. Matt has taken care of my issues and troubles for about a year now. He wasn't just in it for his commission. Although important as it is part of his salary, he wasn't looking to just make another sale. For me it too about 5 months to decide which car to get. I did have an issue with it down the road, due to damage cause by the area I lived in, he was the one to help me again. His patience and way of understanding people is really impressive and hard to beat. If there is nothing in the mazda inventory that you like at least you'll be having a great time with the staff here at mazda of elk grove. Thank you for all your help and patience. More

Honest information that helped me get the best car for my ne All my questions and more were answered. I love my Mazda. I finally feel like I'm driving a safe car yet it's cool too. All my questions and more were answered. I love my Mazda. I finally feel like I'm driving a safe car yet it's cool too. More

Leasing is great! This is the second car I've leased from Elk Grove Mazda. The reason is simple - great customer service! Matt H. is fantastic! He helped me both times This is the second car I've leased from Elk Grove Mazda. The reason is simple - great customer service! Matt H. is fantastic! He helped me both times get the exact car I was looking for without pressuring, rushing, or handing me off to a "supervisor" - something that has happened at other dealerships! Matt made sure I got the best deal for my trade in. He also made sure that I was comfortable with all of my new car's features. When I left, I was confident that I made the right choice. I have recommended Matt H. to many of my friends, and I will continue to do so for many years to come! More

Matt Heidrich is awesome! Let me start by saying that my first experience with purchasing a car could not have been any easier, especially when you get such an amazing sales pe Let me start by saying that my first experience with purchasing a car could not have been any easier, especially when you get such an amazing sales person that knows what they're doing! You often hear that car buying is such an annoying and long process, but if you go to Mazda of Elk Grove you won't have that problem. From start to finish Matt communicated with me, and even now he continues to check in regarding my car and how I like it. In my opinion that shows how much he was interested in making me, the customer happy rather than just making it a goal to sell a car. It's not often you find car salesmen that are truly dedicated to making their customer happy. My overall experience of Mazda on a scale of 1-10 is definitely a 10+ because they provide such a calm atmosphere. Although I had been in contact with Matt before my arrival, I was so nervous going in, but the second I walked through the door I was at ease because of the smiling faces and helpful people. I would definitely recommend going to Mazda of Elk Grove if your looking for the smooth and easy car buying process.....and be sure to ask for Matt Heidrich!!!!!!! He's the best and can put anyone in a good mood!!!!!! More

Knowledgable and friendly It was great working with Matt. He provided a comfortable experience and knew everything about the vehicle. It was a smooth purchasing process worki It was great working with Matt. He provided a comfortable experience and knew everything about the vehicle. It was a smooth purchasing process working with him. More

Mazda for my son. Had a great experience with Mazda of Elk Grove. My husband built a rapport with Matt over the phone and we practically purchased the car over the phon Had a great experience with Mazda of Elk Grove. My husband built a rapport with Matt over the phone and we practically purchased the car over the phone. He had exactly what we were looking for. Our 22 year old son needed a car with great gas mileage and purchasing a brand new Mazda was smarter for us than buying a used. Thank you Matt for all your help. More