Mazda of Elk Grove

Great service the second time around. Upon my first visit to EG Mazda, I was greeted by Rachel. She is very kind, knowledgable and honest in her sales approach. She showed me the exact car Upon my first visit to EG Mazda, I was greeted by Rachel. She is very kind, knowledgable and honest in her sales approach. She showed me the exact car I wanted, took it for a test drive. Upon returning, I was ready to make a deal. Unfortunately for me and Rachel, Sales Manager Anthony Triggs wasn't. After he gave me some bogus numbers to try to gouge me, I was astonished, I may be relatively young (26), but that doesn't mean I'm an idiot who takes crap numbers. I left the dealership rather salty. I kept in contact with Rachel though, and we decided to try to give it another go, this time, I told her I didn't want to deal with Anthony, because he obviously has no respect for his customers, I told her I wanted the other Sales Manager Grant Salge. Grant was a stand up guy who showed me numbers straight away that I thought were very fair and reasonable and ended up purchasing the very next day. Steve Wray is a good guy as well, didn't spend a whole lot of time with him, but from what I could gather he was earnest and not pushy at all with the products he offers. Overall, Rachel, Grant, and Steve deserve the 5 stars I'm offering. If it wasn't for them, I would have been giving them a 0. More

RISING TO THE CHALLENGE & EXCEEDING EXPECTATIONS I would like to thank the following people who made my experience so much better than the 7 previous dealers did after they saw my credit. Mazda of E I would like to thank the following people who made my experience so much better than the 7 previous dealers did after they saw my credit. Mazda of Elk Grove did not view me as credit score or a sale". They viewed me as a person. All they wanted to do was make ME happy. Unfortunately, I got into an accident which led me to purchase a car earlier that expected. I wanted to pay off my credit cards first. So I was extremely stressed out, feeling bad about my credit score, etc, so I did not make it easy for them but they rose to the challenge and exceeded my expectaions. I am very happy with their service. I will refer everyone I know to them.: More

great place to buy your next car I was just starting my car shopping adventure, but after stopping by Elk Grove Mazda, and talking with the sale rep Kim Gruwell. I was ready to buy. A I was just starting my car shopping adventure, but after stopping by Elk Grove Mazda, and talking with the sale rep Kim Gruwell. I was ready to buy. All the employees I had contact with was great friendly and wanting to help any way possible. Thank you Kim for your great friendly outgoing personality. You were fun to deal with and your willingness to help and answer questions helped to ease my mind. You made my time at Elk Grove Mazda interesting and fun. I never felt pressured to buy. Thank you Kim, Steven More

Great customer service I went into Mazda of Elk Grove with a car in mind that had saw online. Unfortunately, the car was not available at the time because it was being paint I went into Mazda of Elk Grove with a car in mind that had saw online. Unfortunately, the car was not available at the time because it was being painted. G. Gill took me to another car that he thought I might like and I did. He worked hard to make sure I left with the car he felt best suit me. It took a while but he worked hard to make sure it was done and worked hard to keep me informed every step of the way. More

very easy gang dealer. .no stree It was easy stress free buying. ..I love the attention and th willingness to show you any car you want..thanks guys we will be seeing you soon It was easy stress free buying. ..I love the attention and th willingness to show you any car you want..thanks guys we will be seeing you soon More

Great Service Michael was very friendly and created an atmosphere which we were allowed to take the time to make sale. We are happy with the customer service and w Michael was very friendly and created an atmosphere which we were allowed to take the time to make sale. We are happy with the customer service and will recommend this dealership. More

A nervous buyer walks out smiling My name is April, and I am a proud Mazda 6 owner. I had been driving the same car for over 10 years when I finally decided it was time for an upgr My name is April, and I am a proud Mazda 6 owner. I had been driving the same car for over 10 years when I finally decided it was time for an upgrade. I knew my budget was small for what I wanted and it was going to be hard to find a car that was right for me. I was truly dreading this car-buying journey, and delayed it until I finally had no choice... my old car was on its last leg. I had visited 2 dealerships before contacting Elk Grove Mazda. At both lots, the sales person showed me cars out of my price range and when they realized I was a gal who sticks to her budget, they showed me cars that were old and nothing to be excited about. I was really feeling discouraged. When I finally contacted Garrett at EG Mazda, he promised he could help... all he requested is that I come talk to him. Garrett listened to my needs, respected my wishes to stick to the budget and talked to me about all of the options available to me - at the end, he recommended an option that I was able to accept. Garrett is a true professional who went above and beyond to get me the car I wanted. I am so PROUD of my beautiful car and look forward to having it in my life for the next 10 years. Not only that, my new car payment is nothing that keeps me up at night... Its within the budget I requested thanks to Garrett and the finance team at EG Mazda. Thank you so much, Garrett. I am happy to be the newest member of your EG Mazda 6 Club! More

Great Service!!!! We brought our new Mazda5 early this month, the car runs GREAT, and the sales rep Joshua C. Williams did a great job helping us with the whole process We brought our new Mazda5 early this month, the car runs GREAT, and the sales rep Joshua C. Williams did a great job helping us with the whole process. It was a very great day for us!!!! More

Easy and patient When it comes to making a major purchase like this, my husband and I spend a lot of time researching, reviewing and asking a lot of questions. After c When it comes to making a major purchase like this, my husband and I spend a lot of time researching, reviewing and asking a lot of questions. After checking out and test driving about 10 vehicles from 4 auto makers, we decided on the Mazda 3 iTouring. It took us about 4 weeks to complete this process. Ratish, our sales person, was very accommodating to our needs. He was patient and knowledgeable and very easy to work with. He responded to our emails and texts in a reasonable time. We purchased through the Costco purchase program, so the purchase was easy too. More

Great service, great car Nick was very nice. He helped me by showing me multiple cars that he thought I would like and helped me with choose the one I liked better! He was ver Nick was very nice. He helped me by showing me multiple cars that he thought I would like and helped me with choose the one I liked better! He was very polite and an excellent worker as well. If I had a question he would give me an answer in detail and made sure I wasn't confused! More