Mazda of Elk Grove

Very Nice First New Car Purchase I went to Mazda of Elk Grove after having been to two other dealerships. I was approached by Michael K and I immediately felt comfortable with him. Th I went to Mazda of Elk Grove after having been to two other dealerships. I was approached by Michael K and I immediately felt comfortable with him. This was my first "new" car purchase and I was a little out of my comfort zone. Michael was easy to work with and was engaged with me the entire time, unlike the other dealers who seemed bored and detached. I felt Michael was straightforward and helpful. He spent a lot of time with me and walked me through the entire process. More

Quality Car, Quality Dealership, Quality Salesman Thank you Garrett Oxnaes for finding the perfect car for us and for getting us a great deal. We are so happy with the safety features, performance an Thank you Garrett Oxnaes for finding the perfect car for us and for getting us a great deal. We are so happy with the safety features, performance and reliability of the Mazda3. Garrett you were a pleasure to work with. More

"Awesome!!!! Enjoyable and Comfortable I started on the internet because I was worried about being pressured to do more that what I intended. We was totally shock because once we got to I started on the internet because I was worried about being pressured to do more that what I intended. We was totally shock because once we got to the dealership we were shown total respectful and kindness, even when we questioned something or didn’t feel it. They were knowledgeable and very informative about their vehicles, as well as patient when we had questions and concerns. They also worked extremely well as a TEAM in assuring you are comfortable and feel welcome. More

Mazda of Elk Grove...Top Notch! Great Car Buying Experience. Love our new Mazda 3. Rachel, Grant & Steve are a great team. Wouldn't hesitate to purchase a car from them again! Great Car Buying Experience. Love our new Mazda 3. Rachel, Grant & Steve are a great team. Wouldn't hesitate to purchase a car from them again! More

Top notch, friendly, transparent sales experience Mazda already had a leg up on the competition in our car shopping process since the best in class rated Mazda 3 S pretty much sells itself the moment Mazda already had a leg up on the competition in our car shopping process since the best in class rated Mazda 3 S pretty much sells itself the moment you sit in it and feel how much better it is than other economy compact cars (the slightly higher price tag is more than justified). However, the sales service provided by Matt Heidrich made it nearly impossible to consider another dealer, let alone another car. In addition to being immediately friendly and likable, Matt has both an encyclopedic knowledge of and an absolutely genuine love for the product, and it shines through from the moment you meet him. We had already driven both the I and the S models at another dealer and knew that the glowing reviews the car has on the internet are correct, but Matt took us out and gave us the chance to really feel what was special about the car, which we didn't get at other shops. Honestly, that was enough at the very least to seal our choice of cars. However, what came next is what sealed our choice of dealers. Any salesman with any sense at all would have seen that we were a hot lead lead at that point, and many would have attempted to take advantage of us. Now, don't get me wrong -- Matt is a fabulously skilled salesman, and worked the sale well -- but he treated us like people first and foremost, respecting us and our decision making process while making himself available night and day for consultation, even on his days off. And when it came time to buy, he continued to amaze by acting as an advocate on our behalf in the negotiation process, making the process as transparent as he could, and by removing as much of the time and hassle associated with closing a car sale as humanly possible. This dealership's good reputation is well earned in general, by the way -- it has a pleasant atmosphere, generally friendly staff, nice always included freebies like an extended power train warranty, and working with Joe Luiz in their finance department was similarly pleasant -- but Matt's exemplary work was truly something special. I'll be recommending both him and this dealer to friends in the future, and hope to have a chance to work with him again the next time we need to buy a car. More

Great Service! Nicholas Ishihara is awesome! I had been looking to buy a newer car but was completely overwhelmed by the whole process. I told Nicholas what I was lo Nicholas Ishihara is awesome! I had been looking to buy a newer car but was completely overwhelmed by the whole process. I told Nicholas what I was looking for in a vehicle and my price point. He showed me several different options and was able to easily answer any questions I had. He wasn't pushy or annoying. I ended up purchasing a car that day. I would recommend this dealership, especially for first time buyers. More

Great service! I ended up at Mazda of Elk Grove at 9pm. Not only did they not turn me away, they let me test drive 2 vehicles & stayed while I went through the purch I ended up at Mazda of Elk Grove at 9pm. Not only did they not turn me away, they let me test drive 2 vehicles & stayed while I went through the purchasing process with Steven. Nick & Grant washed & prepped my new baby as everyone else has gone home for the night. Thank you everyone! More

Best Car Buying Experience We've Ever Had My husband and I couldn't be happier with our car buying experience at Mazda of Elk Grove thanks to Matt Heidrich, who took care of us from the get-go My husband and I couldn't be happier with our car buying experience at Mazda of Elk Grove thanks to Matt Heidrich, who took care of us from the get-go. Not only did he fight to get us the best price and financing, he kept us in the loop throughout the whole process as we corresponded mostly through email and text. He was very prompt and courteous in his replies, and he made sure that we had the best information possible to make a sound decision for our growing family. As pleasant and reassuring as Matt was over email and text, he was even better in person. His knowledge of the vehicle was impressive, and he was very thorough in getting us set up and familiarized with all the cool features in the car. Matt is truly an asset to the Mazda of Elk Grove team, and we don't hesitate to recommend his services to anyone looking for a new vehicle. More

Garrett is Awesome! He was friendly and knowledgeable. Helpful in achieving a satisfactory deal without being pushy. Would definitely recommend using this dealership, s He was friendly and knowledgeable. Helpful in achieving a satisfactory deal without being pushy. Would definitely recommend using this dealership, specifically Garrett for a fair deal and exceptional customer service. More

Willing to work within my limited means I was in the market for a newer, more fuel efficient vehicle, but was trapped in gas guzzling SUV that I was upside down in equity on. Mazda of Elk Gr I was in the market for a newer, more fuel efficient vehicle, but was trapped in gas guzzling SUV that I was upside down in equity on. Mazda of Elk Grove worked within my budget to find me a leasing option that fit my needs, and even worked in the extra mileage I would need and the negative equity into an affordable lease option for me. I'm thrilled to be driving the car that I want, and grateful to everyone at Mazda of Elk Grove for going above and beyond to get me into my new car! They worked hard to find something that worked for me =) More