Mazda of Gladstone

Leading my Madza CX3 I had a great experience getting into my new car. The process was smooth, and no matter what came up Emileigh was great at helping us find what we wan I had a great experience getting into my new car. The process was smooth, and no matter what came up Emileigh was great at helping us find what we wanted. Our Mazda is perfect! More

Professionalism Displayed While researching from home Kat Klages, their internet manager provide fast detailed information regarding all the various packages available for a ne While researching from home Kat Klages, their internet manager provide fast detailed information regarding all the various packages available for a new Mazda CX-5. She respected our request of how we wanted to be contacted regarding our questions in a timely and professional manner. She even set up an opportunity for us to actually see each of the different models with all of the trim levels. During the test drive no time frame or distance by her was determined allowing us to understand all of the new technology on new vehicles including the increased safety features, improved navigation explaining updates are available via our home laptop when Mazda issues. When we determined which color and trim level she researched to locate our new 2016.5 Mazda and delivered to our home once it arrived off the ship. She continued to deliver excellent customer service as she connected our smartphones, set the navigation and safety features to meet our needs following "the sale". This is a sign of outstanding professionalism. Contact Kat if you desire an easy, pleasant and caring professional buying experience. Oh did we share if was low key when we had decided on our vehicle of choice? More

Excellent We wanted to buy our 3 rd Mazda and stopped by you on Presidents Day. Alex, young man is a professional sales person. He was so patient and polite wit We wanted to buy our 3 rd Mazda and stopped by you on Presidents Day. Alex, young man is a professional sales person. He was so patient and polite with us, we were about to leave without a new car. He made an excellent job convincing us that we can make a great deal and we did it. More

Pleasant way of buying a new car It was an easy and pleasant experience of buying a new car. Kat and Emileigh helped me through the process and went the extra mile to ensure that ever It was an easy and pleasant experience of buying a new car. Kat and Emileigh helped me through the process and went the extra mile to ensure that everything goes well for me. And getting a good price was also easy. I may return here again to buy another Mazda car in a few years ! More

What Happened to the High Pressure, Haggle Experience? I had been in a crash and needed a new car. After researching, I realized the Mazda 3 was for me. I looked at all the dealers in the area, printed out I had been in a crash and needed a new car. After researching, I realized the Mazda 3 was for me. I looked at all the dealers in the area, printed out cars that I wanted to check out at each dealer as well as their incentives. I was ready for battle! I had been connected with Kat when I was looking at the cars online for Gladstone Mazda and she was very flexible to change appointments to meet my schedule. She wasn't pushy at all and when I finally got into the dealership I let her know what I was looking for. We test drove the different trim levels that I wanted and when I decided on the smaller engine model, she didn't try to push me to the bigger one or make me uncomfortable with my decision. She showed me the dealer invoice and msrp info and went through the available discounts she could get me (there was one I didn't think I was eligible for, but she found out I was). She explained the discounts the other dealers were showing and was up front with me. I felt like I got a good deal and even went onto kbb to look at fair market pricing and everything she had showed me, matched up and I did get a good price! I was originally planning on financing through my credit union but after everything was said and done, the finance manager was able to get me a better interest rate AND longer terms! They filled the gas tank and detailed the car as I worked with financing. I spotted a scuff mark on the car when I was getting ready to leave and the GM went out and cleaned it himself in his nice shirt and tie (turned out it was leftover wax from the detail)! I was very impressed by my whole experience. If you're planning on buying a car and you think you can go into the dealership and be out in an hour, that's an unrealistic expectation. More

Wow. So...we got our taxes back and knew we needed a new car. Our credit is less than average so everything was on a whim. Kat Klagis sent us quote for t So...we got our taxes back and knew we needed a new car. Our credit is less than average so everything was on a whim. Kat Klagis sent us quote for the car we wanted (mazda3) and did everything perfect. From down to her pricing to alleviating any misunderstandings, she nailed it. Then for 3 days the finance team worked on it....(yes it took that long) but IT WAS WORTH IT! We now have a brand new car in the driveway with a little more than 10% finance charge. Like I said, less than average credit.... but worth the drive and time. Thanks MAZDA OF GLADSTONE.... ALLEN & MELISSA More

Wonderful, no pressure experience! I can't stress enough how helpful Alex and Kat were. Kat answered all of my questions via phone, email, and texts, before I even stepped foot at the d I can't stress enough how helpful Alex and Kat were. Kat answered all of my questions via phone, email, and texts, before I even stepped foot at the dealership. She went above and beyond to find the exact color of the car I insisted on having. When we arrived at the dealership she was helping other customers so Alex took over and I couldn't have been more pleased with him either. Between the two of them, they really made this experience absolutely wonderful. I highly recommend this dealership over any of the other local Mazda dealerships. More

Brand New Experience, Brand New Car I've never owned my own car, but I've gone to the Auto show every year for the past six or seven years and the very first time I sat in a Mazda3, I kn I've never owned my own car, but I've gone to the Auto show every year for the past six or seven years and the very first time I sat in a Mazda3, I knew it was the car I wanted. I narrowed down the model on the Mazda website, then set out into the local market to find a dealer for a quote. I was contacted by three separate dealers regarding my interest. I set up meetings and made it out to two of them; one of which was Mazda of Gladstone, where I first worked with Manny, who worked with me in identifying the model I was looking for, finding it in their selection, and making sure that the car was the way I wanted it. Unlike the other dealers I was in contact with who kept checking if it "would work" if the model I wanted had X package (an extra $3,000) or was in Y color, Manny actually sat down with me and said "This is the model you asked for" and was very helpful with my financial questions. I actually financed through my credit union, but was quoted very fairly and could have gone either way. Sadly, Manny was out sick when I went in to finalize the paperwork, but that's when Kat stepped in to help out. She verified that Manny had covered everything with me and was very helpful walking me through the process, being patient with me as I set up insurance and spoke with my loan assistant. We both gushed over the color, and I drove away in a brand new Mazda very happy with my experience. More

Mazda has the best cars, and the best salesmen! Emileigh made my first car buying experience very fun and rewarding. I knew what I wanted coming into the dealership, and that's exactly what she gave Emileigh made my first car buying experience very fun and rewarding. I knew what I wanted coming into the dealership, and that's exactly what she gave me! I felt very welcomed by everyone's positive energy, and I never felt pushed to accept an offer. Emileigh genuinely took my wants and need into consideration then showed me a Mazda3 I fell in love with. She was easy to work with and professional. I'm extremely satisfied with my new purchase, and I'm glad Emileigh was there to guide me through it. Thank you so much again! More

Awesome Service Alex was so incredibly helpful! I had just moved to Oregon and didn't know the area or what car I wanted. He showed me my options, helped MeV narrow t Alex was so incredibly helpful! I had just moved to Oregon and didn't know the area or what car I wanted. He showed me my options, helped MeV narrow them down based on what I needed and I got a car I LOVE! More