Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Gladstone
Gladstone, OR
2,133 Reviews
Mazda of Gladstone is the Portland, Oregon and Vancouver, Washington area's premier Automotive dealership for New Mazda sales, Certified Used car sales, Used car sales, Automotive Service and parts. We specialize in helping the amazing customers of Gladstone, Milwaukee, Oregon City, West Linn, Lake Oswego, Portland, Vancouver, Beaverton, Gresham, Tigard, Taulatin, Hillsboro, Salem, Canby, Troutdale, Sandy, Camas, and all other outlying communities with their automotive needs.
We offer one of the largest inventories of New Mazda's, Mazda Certified Pre-owned, and quality used cars in the entire Pacific Northwest. All of our new Mazda 3's, Mazda 2's, Mazda 5's, Mazda CX-5's, Mazda CX-9's, and Mazda Miata's come with our dealerships exclusive GreenCar package and with the peace of mind of doing business with a Mazda dealership you can trust. At Mazda of Gladstone we keep only the finest selection of pre-owned vehicles. Our pre-owned vehicles include trade-ins, lease terminations and private party purchases. This results in us having a fine collection of reliable and safe pre-owned vehicles that we can sell with complete confidence. Our philosophy is not to just fix the cosmetics of a used car but to properly recondition our pre-owned vehicles mechanically as well which results in a great pre-owned vehicle you can buy and drive with peace of mind. Please feel free to stop in, visit our website http://www.mazdaofgladstone.com or call (503) 652-9101 for your appointment today.
Our award winning service department has a professionally trained staff that use all of the latest state of the art technology to keep your vehicle's running for years to come. When you use our amazing service department you always work with the same Service writer and the same Mazda trained technicians so they can not only develop a personal relationship with you but also with your vehicle's so that they know exactly what has been done and can take pride in keeping your vehicle in pristine ru
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,133 reviews
December 08, 2019
Erin was wonderful to work with. A+++. Thoughtful, patient, helpful, and kind. Thanks for making the purchase comfortable! Jeff was also very helpful and informative. Overall nice experience. patient, helpful, and kind. Thanks for making the purchase comfortable! Jeff was also very helpful and informative. Overall nice experience. More
by RPM
Employees Worked With
Erin Perez, Jeff Karlin Jr
December 08, 2019
They helped me get approved They help me get approved for tier 1 800+ credit score interest rate even though I had 590 credit score! Will buy next car from Gladstone Mazda👍 They help me get approved for tier 1 800+ credit score interest rate even though I had 590 credit score! Will buy next car from Gladstone Mazda👍 More
by Trendingfleece
Employees Worked With
Tom Angel, Austin Maratas , Jeff Karlin Jr
December 06, 2019
10/10 Lynn was amazing . Super helpful and welcoming. Had high energy and positivity as soon as we walked in the door. Didn’t feel like I was being played f Lynn was amazing . Super helpful and welcoming. Had high energy and positivity as soon as we walked in the door. Didn’t feel like I was being played for pricing. Very very helpful More
by savannasabo
Employees Worked With
Lynn Sanchez
December 03, 2019
Dealership was courteous and customer service oriented, even when we were very far apart on completing a deal. We dealt with sales people, assistant manager, and the finance department, for many hours, fin even when we were very far apart on completing a deal. We dealt with sales people, assistant manager, and the finance department, for many hours, finally a happy resolution. More
by nanci2054
Employees Worked With
Zaydie Shipman, Austin Maratas , Vince Gillam , Sou Chao
December 01, 2019
The best dealership in the area. Great experience and long relationships between the two of us. Early morning November 30 th 2019. We had an appointment with General Manager Jonathan Hale and he welcomed long relationships between the two of us. Early morning November 30 th 2019. We had an appointment with General Manager Jonathan Hale and he welcomed us . Shortly after that we have been introduced to Ranze Cadua, yang but very professional salesman. Everything went smoothly and we left Mazda in almost no time taking with us our brand new Mazda CX5 grand touring. Ranze was extremely polite and helpful. Wishing him good luck in his career. All management and financial staff were very professional and quick so we purchased our 7 th car from Gladston. Thank you all for your hard work making us happy with our favorite make. More
by radenkova
Employees Worked With
Ranze Cadua , Jonathan Hale, Sou Chao
November 30, 2019
Great Everything was amazing, every one was helpful. I love my new car and will be a return customer. Can’t wait for that vision to come out Everything was amazing, every one was helpful. I love my new car and will be a return customer. Can’t wait for that vision to come out More
by Summerhansen
November 25, 2019
Best Mazda Dealership in the area. We were so lucky to get Sarah Day as our salesperson. She is super helpful. She explained each and every small little thing about the car that we need to know. I would h get Sarah Day as our salesperson. She is super helpful. She explained each and every small little thing about the car that we need to know. I would highly recommend Mazda of Gladstone and Sarah would definitely be my to go person for any help I need for my new CX5. More
by Priyanka Bose
Employees Worked With
Sarah Day
November 25, 2019
Erin and Dave are amazing! We are Mazda lovers, and I want to start with our Mazda history. Having purchased four Mazdas to date. Our old kid, now over 230K miles, is still hum We are Mazda lovers, and I want to start with our Mazda history. Having purchased four Mazdas to date. Our old kid, now over 230K miles, is still humming like perfect, the only issue is that its engine light comes on so we can not get it licensed as my husbands work vehicle, so we got a new one for his travel, but cant bear to get rid of this one as a nice knock around car. This first Mazda we got back in 2007 was through Gladstone , which at the time had a different name, we closed with Dave back then too. We now live over 3 hours away, and have a dealer in our own back yard, who I purchased my 2017 Mazda from. I wanted a heads up display, which was not in stock, so I settled, as I needed a car immediately since my truck was no longer allowed to park downtown due to new city rules. I bought the car and have been super happy with it, but really still wanted additional safety features. So I went back to my local dealer, test drove a 2019. Told them I wanted the car, but wanted deep crystal blue. They provided two...one was a 2020, costing a lot more, and one was exactly the package that my 2017 had. I wanted three features and specific color, the rest was negotiable. The only thing that our team here did was spend about three hours trying to talk me into a steel gray they had on the lot, or they would be happy to go pick one up sometime for additional fees. Over the course of the next few days, they would call me to offer me something else, including different models! I asked them to locate the exact car I was requesting, , and provide me with the exact price of EVERYTHING from start to finish, including my monthly fees. They wanted me to come in and sit with their closing guy to do that. (Already purchasing I knew what options were available, had requested those specific purchase add ons and rejected others...they would not provide me with what I requested). I finally told my husband the three hour dive back to Gladstone would be worth it if they had what I wanted. We called, spoke to Erin, giving her all the details, and she secured a car for me right away. She provided to us an invoice, and all things necessary to evaluate and assure we had what we were asking for. She secured a loan which met the criteria we requested, and based on information we provided over the phone. She was patient, a very good communicator, and honest/transparent about everything on the deal. We got there, test drove the exact vehicle, and the closing was seamless. This is how it should be when a customer has already made informed decisions on what they wish to buy. THANK YOU For being an excellent dealership. The drive was worth it and we love our new Zoom Zoom. More
by TD from Bend!
Employees Worked With
Dave Mendelhall, Erin Perez
November 20, 2019
Best Mazda Dealership in the area! Gladstone understood my needs as a consumer. Sao Chao and Erin Perez were extraordinary knowledgeable and courteous. I did not feel pressured to purch Gladstone understood my needs as a consumer. Sao Chao and Erin Perez were extraordinary knowledgeable and courteous. I did not feel pressured to purchase which for me would have been a deal breaker. Dave in finance was extremely helpful as well and explained the extended warranty in a manner that made clear the advantage for us to include that in our purchase. I would have liked to have a bit more off the purchase price but at the end of it all I believe I got a fair price for an exceptional vehicle. More
by Heather M.
Employees Worked With
Dave Mendenhall, Erin Perez, Sou Chao
November 18, 2019
Lease renewal We were taken care of so well! Amiable and knowledgeable staff helped us upgrade in a way that met our needs and maintained our comfort level for expe We were taken care of so well! Amiable and knowledgeable staff helped us upgrade in a way that met our needs and maintained our comfort level for expense. As expected, we walked away happy and looking to our future with Mazda of Gladstone. More
by MareaRose82
Employees Worked With
Austin Maratas , Vince Gillam
