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Mazda of Kent
Kent, OH
466 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 466 reviews
February 06, 2023
Ron has great communication. I brought my own financing and that part took a little longer than expected (roughly 2hour wait). I am happy with my used Honda CRV and I would rec I brought my own financing and that part took a little longer than expected (roughly 2hour wait). I am happy with my used Honda CRV and I would recommend the dealership to friends. More
by Tgregorich2
February 03, 2023
We had a great experience. The process was easy and everyone was helpful! Thank you! The process was easy and everyone was helpful! Thank you! More
by serenacaruso
February 02, 2023
They took care of everything, they’re the best, I’m speechless. Shoutout to Ron! 🙌🏻 speechless. Shoutout to Ron! 🙌🏻 More
by siliglow
Employees Worked With
January 31, 2023
I had a really great experience getting my first car at Mazda of Kent! Marc was extremely helpful in this process and I am thankful for it! Mazda of Kent! Marc was extremely helpful in this process and I am thankful for it! More
by alyssamforte
Employees Worked With
January 17, 2023
By far the best dealership I have ever encountered. I highly recommend Montrose Mazda of Kent, Oh. This is our second lease and fourth vehicle we have had from them. Mark Whittenberg is our go to guy a I highly recommend Montrose Mazda of Kent, Oh. This is our second lease and fourth vehicle we have had from them. Mark Whittenberg is our go to guy and we always enjoy doing business with him as well as Montrose Mazda. More
by AudriBurgy
Employees Worked With
January 09, 2023
Shoutout to Ron, Steve and Amanda for making my first new car purchase a breeze! Incredibly professional, knowledgeable and friendly. They also stayed past 5 on a Saturday to take care of me and I didn’t fee car purchase a breeze! Incredibly professional, knowledgeable and friendly. They also stayed past 5 on a Saturday to take care of me and I didn’t feel rushed at all. Curtis was great too when I went dropped in the first time. Thank you!!! More
by Meredith
January 06, 2023
Marc and the dealership was very accommodating finding what I wanted even with the difficult market and helped with shipping too. what I wanted even with the difficult market and helped with shipping too. More
by dsiegler2000
Employees Worked With
December 18, 2022
I had a great second experience with Mazda of Kent. Very knowledgeable and friendly staff Very knowledgeable and friendly staff More
by mdorenkott
Employees Worked With
Other Employees :
Jeremy Eisenberg, Shane Doak
December 15, 2022
Jacob Payne was welcoming and very knowledgeable about all the Mazda vehicles. I wasn’t sure which vehicle I wanted so he took his time and showed me the difference between the various SUV’s. I decided all the Mazda vehicles. I wasn’t sure which vehicle I wanted so he took his time and showed me the difference between the various SUV’s. I decided on a CX5 and the leasing process went smoothly. Beautiful dealership, worth a visit! More
by mrsmass
December 14, 2022
Mazda of Kent was great. I was an out of state buyer for a hard to find 2023 Mazda cx-50 in a particular trim and interior/exterior combination. I dealt with 4 people, Sha I was an out of state buyer for a hard to find 2023 Mazda cx-50 in a particular trim and interior/exterior combination. I dealt with 4 people, Shane (sales consultant) Andrew and Amanda (finance) and Steven (general manager). Not a bad thing to say about the bunch, communications were quick, negotiating was fair, and they assisted me until I took delivery. Thanks Mazda of Kent More
by mrd5653
