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Mazda of Kent
Kent, OH
463 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 463 reviews
October 18, 2019
Buying a car here was a great experience! I bought my first car here! I love this dealership!! They made it a lot easier to decide which car was best for me! Everyone is so kind! They actuall I bought my first car here! I love this dealership!! They made it a lot easier to decide which car was best for me! Everyone is so kind! They actually want to make sure your needs are met! My car salesman is “Joby” he was great as well! I recommend going to him if you want to buy a car! He was great! He genuinely made sure I was happy with the car I ended up with, which is hard to find in some dealers! So thank you Montrose Mazda in Kent & thank you Joby!! :) More
by RaShelle P
Employees Worked With
Jeremy Gray, Don Sanyi, John Thompson, Jeremy Eisenberg, Joby Bacher
October 17, 2019
Focused I had the vehicle selected online and financing in hand when I went to the dealership. The staff was friendly and accomodating, offered to match or I had the vehicle selected online and financing in hand when I went to the dealership. The staff was friendly and accomodating, offered to match or beat my financing, and couldn't. They were fair with my humble trade. More
by grumpy365
Employees Worked With
Shane Doak, Connor Hall
October 15, 2019
Mazda 3 Very friendly fun . Made the 3 hours fly by .Shawn and Demetrius are the balm as well . I will be back in 3 years when my lease is up Very friendly fun . Made the 3 hours fly by .Shawn and Demetrius are the balm as well . I will be back in 3 years when my lease is up More
by Darlena
Employees Worked With
Shawn and Demetrius , Shane Doak, Demetrius Bray, Jeremy Eisenberg
October 09, 2019
The team at Montrose was very professional. They did everything possible to help me get a vehicle. Kind and very organized with all the paper work everything possible to help me get a vehicle. Kind and very organized with all the paper work More
by wjones1968
Employees Worked With
Jeremy Eisenberg, Tricia Payne
October 08, 2019
Fast, easy and stress free Over all Very good experience! They made the whole process stress free and were as fast as they could be. I would definitely recommend them! Over all Very good experience! They made the whole process stress free and were as fast as they could be. I would definitely recommend them! More
by Brianna
Employees Worked With
Joby Bacher
October 08, 2019
Great Dealer, Good Prices Aaron was great to work with. I came from out of state to look at a Jeep Wrangler and he had it ready for me when I arrived and made the buying proces Aaron was great to work with. I came from out of state to look at a Jeep Wrangler and he had it ready for me when I arrived and made the buying process very easy. I have looked at hundreds of other Wranglers, but their prices were the best and I had no problem making a 2 hour drive to purchase it. Thanks for helping me get the vehicle I wanted! More
by Mkopcho
Employees Worked With
Aaron McGhee
October 07, 2019
First Time Buyer I was a first time buyer so I was super confused and it was going to be difficult buying a car as a new college student with new credit. Joby did a fa I was a first time buyer so I was super confused and it was going to be difficult buying a car as a new college student with new credit. Joby did a fantastic job helping me find such a great car and I’m so so happy!! More
by Brook
Employees Worked With
Joby Bacher
October 05, 2019
Really nice salesman and finance guy Shane Doak Easy to talk to, listened to my needs and answered all my questions. Gave me a followup call and said not to hesitate to contact him if I had any pr Easy to talk to, listened to my needs and answered all my questions. Gave me a followup call and said not to hesitate to contact him if I had any problems with the car. More
by Joy
Employees Worked With
Shane Doak, Aaron McGhee
October 05, 2019
Montrose Mazda is not just another dealership. MM is Jeremy, Mark and Conner. 3 honest guys who who made me a happy customer. Thank you. Jeremy, Mark and Conner. 3 honest guys who who made me a happy customer. Thank you. More
by Greg O
Employees Worked With
Other Employees :
Jason (Sales Manager), Jeremy Eisenberg, Connor Hall
October 02, 2019
This was the nicest car buy ever! We laid our needs and Demetrius met them really fast. We knew where we wanted to be on price and everyone came together and got it done quickly. Supe We laid our needs and Demetrius met them really fast. We knew where we wanted to be on price and everyone came together and got it done quickly. Super happy with CX5 and the whole process. Jeremy was most considerate with us too. A truly pleasant experience for both my wife and I. Thanks to both of you. More
by pointer1
Employees Worked With
Demetrius Bray, Jeremy Eisenberg
