
Mazda of Kent
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 465 reviews
Car issues I bought my vehicle back in December from Joby. They were all nice the day I bought it and was told they were going to fix a couple things before I le I bought my vehicle back in December from Joby. They were all nice the day I bought it and was told they were going to fix a couple things before I left and they didn’t. The day I bought it the engine light came on before I even got home. The very next day I took it back with a whole of things that were wrong with it. From that day on my salesman will not talk to me. I wasn’t told until I was in the middle of signing paperwork With the owner that it was be sold as is. The they gave me a warranty. I think they knew all the problems with the vehicle. They hid the paperwork in the pocket on the back of the seat that is supposed to be on the window. Since owning this vehicle I’ve had it back about 10 times with issues and then usually have to argue with them to fix it. I would never recommend this dealer to anyone. And is sounds like all kinds of people have problems with the dealer More
Fair and honest I felt the truck was as described, ready to go when I arrived, represented accurately online and fairly priced. Sarah was a pleasure to work with and I felt the truck was as described, ready to go when I arrived, represented accurately online and fairly priced. Sarah was a pleasure to work with and Shane closed the deal. Shook hands and the paperwork was there to be signed right away. Very efficient use of everyone's time! Thanks again! More

Smooth transaction and sales staff is patient Sales staff was patient and worked with the numbers to get where I needed to be. Was allowed multiple test drives to make sure the car was what we wan Sales staff was patient and worked with the numbers to get where I needed to be. Was allowed multiple test drives to make sure the car was what we wanted. More
Quick, easy, fair. What else can I say. It was a great experience and I’m more than happy with my purchase. The dealership offered a fair trade in for my vehicle. What else can I say. It was a great experience and I’m more than happy with my purchase. The dealership offered a fair trade in for my vehicle. More
Excellent service I've been going to Montrose Mazda for vehicles and service for the last 3 years. This time around, I leased a new vehicle after working with Joby. Job I've been going to Montrose Mazda for vehicles and service for the last 3 years. This time around, I leased a new vehicle after working with Joby. Joby was patient, thorough, and extremely pleasant throughout the experience, which was especially impressive since I can be a tough customer. He and Mazda have a customer for life! More
Fantastic experience leasing a new vehicle I had originally reached out to Montrose Mazda for information regarding a new model year of the Mazda 3. Shortly after I received an email from Sarah I had originally reached out to Montrose Mazda for information regarding a new model year of the Mazda 3. Shortly after I received an email from Sarah. From the get go she was able to relay the necessary information I wanted in a timely manner. After some time I stopped in for a test drive. Unfortunately Sarah couldn't make it that day and I worked with Marc. After looking at several models I was interested in I had reached a decision. Shortly after I drove off in my new car. Both Sarah and Marc were fantastic to work with. They were both incredibly accommodating throughout the process. More importantly I felt in complete control of the process. I didn't once feel like they were trying to "push" a sale, despite it being end of month. I would absolutely recommend them for future purchases. More
Good experience- very happy with purchase They helped us find and purchase the right car very easily and quickly. Service was very helpful and the price was very good. We would go there agai They helped us find and purchase the right car very easily and quickly. Service was very helpful and the price was very good. We would go there again! More
Honest easy used car purchase Out buying a car for my teenage son. Low pressure, honest disclosure on two vehicles he test drove. Chris was a great sales guy to have talked and d Out buying a car for my teenage son. Low pressure, honest disclosure on two vehicles he test drove. Chris was a great sales guy to have talked and dealt w my son directly who was doing the buying. He got a great first car for a good price. Highly recommend. More
Purchased Mazda CX5. Saw the Mazda in Auto Trader and made an appointment. Brian Henderson was expecting me and had the car ready to test drive. He was nice to work with Saw the Mazda in Auto Trader and made an appointment. Brian Henderson was expecting me and had the car ready to test drive. He was nice to work with and we were able to reach a deal. It did take about 2 more hours to get the papers signed as they only have one finance person. Overall a good experience at Montrose! More
Mazda purchase Brian and his support staff, provided to necessary pricing and details to help make a quick, smooth decision. The car was prepped and ready for delive Brian and his support staff, provided to necessary pricing and details to help make a quick, smooth decision. The car was prepped and ready for delivery when they said. More