Mazda of New Rochelle

I contacted Mazda of New Rochelle via email to get a quote on a new 2014 Mazda6. I explained that I had already test driven the vehicle elsewhere and I was ready to pull the trigger immediately, and tha quote on a new 2014 Mazda6. I explained that I had already test driven the vehicle elsewhere and I was ready to pull the trigger immediately, and that I was just shopping for the best possible deal. The internet salesperson put me in touch with Ibrahim Dincer. Although Ibrahim's initial quote was higher than what I receive from another dealer, he was willing to match whatever the other dealer was offering. Moreover, he offered to give me a lift to the dealership so that I didn't have to arrange for a friend to drive me there. I really appreciate salespeople that are willing to go the extra mile to make a sale. Ibrahim's demeanor was very friendly, and I was slightly concerned that he was just trying to get me into the showroom before spilling the beans about the hidden fees. Ibrahim got a good laugh about my hidden-fees paranoia and reassured me that there were none and that ultimately it doesn't pay to mislead the customer. Sure enough my fears were dispelled, and I purchased the car for exactly what we had agreed to over the phone. I also had the opportunity to work with Jon Saint-Louis. I was hoping to get special financing for the purchase but I was skeptical that I would get approved for it. By some great feat Jon was able to make it happen, so I can't thank him enough for that. This was my first time buying a new car and I couldn't be happier with the outcome. I owe it all to Mazda of New Rochelle and I would have no hesitation recommending this dealership to a friend or anyone who is shopping for a new Mazda! More

Gaby did an excellent job explaining the different types of Mazda 3 HB that were made over the last few years. She reviewed all the aspects of the car clearly so this buyer was able to make a quick decisi of Mazda 3 HB that were made over the last few years. She reviewed all the aspects of the car clearly so this buyer was able to make a quick decision to buy 2012 M3 HB. All the managers helped to help make this car affordable to buy as well. The experience was the best out of all dealerships I have dealth with. Please get your next car here and a mazda for they are and will continue to be one of the most well built cars in the market! More

I didn't have the best experience with my actual sales rep., but I can say that it is people like Afraz Ishmail that really made the difference on the day that I purchased my vehicle. I spent the en sales rep., but I can say that it is people like Afraz Ishmail that really made the difference on the day that I purchased my vehicle. I spent the entire day waiting for processing and delivery on the vehicle. Ishmail made me feel comfortable in the waiting area and answered any questions I had with honesty and sincerity while I was researching and contemplating. It was clear to see that he is a genuinely nice guy who enjoys his job and prides himself on customer service. He certainly didn't have to deal with me or even speak to me for that matter, but he went out of his way to ease my mind about a big decision. This says a lot. You can rest assured that if you ever need to deal with the service department, Ishmail will take great care of you and your vehicle. More

Ibrahim and the folks at Mazda of New Rochelle, really won me over. We were greeted with a smile and left feeling great about our purchase. In between, the entire car buying process was easy and painless. won me over. We were greeted with a smile and left feeling great about our purchase. In between, the entire car buying process was easy and painless. They did all the paperwork for us and offered us a great deal that no other dealership could even come close to. Ibrahim was knowledgeable, honest and charismatic. We genuinely felt that Ibrahim was looking out for our best interests. I would highly recommend you go see Ibrahim and the folks at Mazda of New Rochelle if you are thinking about getting a Mazda. The dealership was clean, professional and everything you could want from a car buying process. More

That was by far the best car buying experience. We were looking for few months for an affordable car (used or new) and Ibrahim could give us the best deal we ever saw. We got a brand new Mazda 3 for the pr looking for few months for an affordable car (used or new) and Ibrahim could give us the best deal we ever saw. We got a brand new Mazda 3 for the price, which in the beginning could not believe may exist. Great price! Great service! I recommend this dealership and Ibrahim! More

Go see Gaby Castaneda at Mazda of New Rochelle for excellent quality and outstanding customer care when purchasing your next vehicle!!! I shopped around to a few dealerships before deciding to go wit excellent quality and outstanding customer care when purchasing your next vehicle!!! I shopped around to a few dealerships before deciding to go with Mazda of New Rochelle. I purchased a 2014 Mazda CX-5 this past July and I just LOVE IT!!! I decided to work with this dealership because of my highly professional and super friendly sales consultant Gaby Castaneda. She was a sheer delight to work with and her customer service is impeccable. We immediately hit it off on my first visit as she politely greeted me when I entered the dealership. Her approach is not aggressive nor hostile, but warm and polite. She is very knowledgeable on the Mazda vehicles and products and is honest and up front about figures. Although I visited the showroom about 5 times before I closed the deal, she was patient with me and even welcomed my many, many questions. I never felt pressured to close the deal because of her need to "fill a quota". Her style is more about working with "her customer." Other dealerships would call and be so aggressive and insensitive with their approach and that turned me off immediately. I felt that I could call and ask her questions and get clarification on anything, no question was a silly one! Once we sealed the deal, she continued to be supportive all the way until I drove off the premises with my new car. YOU ROCK GABY!!! More

Ibrahim was amazing. He was wonderful in helping to locate the exact car I wanted and then went above and beyond to assure I understand how to use every feature my car had to offer. It was by far, my locate the exact car I wanted and then went above and beyond to assure I understand how to use every feature my car had to offer. It was by far, my best experience with buying or leasing a vehicle and I would recommend this dealership and Ibrahim to anyone in the market for a new car. More

Great service! Would highly recommend the entire staff! Needed to buy a car quickly and they were helpful in expediting the process. The 1st day I had the car, I had a service question and it was answered Needed to buy a car quickly and they were helpful in expediting the process. The 1st day I had the car, I had a service question and it was answered quickly and efficiently! More

 EXTRAORDINARY!!! I am writing to share my experience at Mazda of New Rochelle. I leased a 2014 Mazda 6, from the minute I stepped foot in the dealers lot everything was handled professionall experience at Mazda of New Rochelle. I leased a 2014 Mazda 6, from the minute I stepped foot in the dealers lot everything was handled professionally. I have nothing but positive things to say about each level of the buying process. It was not an intimidating process and every step was explained. I felt at ease and well cared for, my saleswoman Mikiella Stroman was by far the best car sales person that I have ever dealt with. My car is comfortable and gorgeous I couldn't be happier. Thank you Mazda of New Rochelle for having such an extraordinary, professional staff. They made my purchase pleasant and comfortable, a big thanks again to Mikiella Stroman for such a smooth and pleasant experience. I will definitely recommend Mazda of New Rochelle and definetly Mikiella Stroman as my salesperson iof choice. Thanks, Ray Santana More

I was looking to lease my first car, which was quite overwhelming, and took a trip to Mazda of New Rochelle toward the end of my search. Ibrahim greeted us warmly, and right off the bat, was able to ans overwhelming, and took a trip to Mazda of New Rochelle toward the end of my search. Ibrahim greeted us warmly, and right off the bat, was able to answer any questions I had. He was extremely knowledgeable of every aspect of the vehicle, he was patient, and even accompanied me on, not one, but 3 test drives. Needless to say, I was impressed. He made my decision a lot easier, and I am very happy with my new Mazda3! More