Mazda of New Rochelle - Service Center

This was my first time here and the service was amazing. I felt comfortable and was notified as soon as my car was ready and given a break down of even the best times to come for service to ensure i am in a I felt comfortable and was notified as soon as my car was ready and given a break down of even the best times to come for service to ensure i am in and out at a faster time. More

I had been having major issues with my new CX 50 until I sat down and met with Greg Werner, Service and Parts Director. He listened to me rant for 20 minutes but stepped in and immediately addressed my issu sat down and met with Greg Werner, Service and Parts Director. He listened to me rant for 20 minutes but stepped in and immediately addressed my issues. I was then put in touch with Joy from Customer experience and she kept me updated of the status of my claim. Joy and Greg have excellent client service skills. Greg even brought my car up to me . A big thank you to both More

I would recommend the Mazda of New Rochelle service station to anyone. They went above and beyond to get my NY State inspection done, and Amanda was incredibly helpful and knowledgeable station to anyone. They went above and beyond to get my NY State inspection done, and Amanda was incredibly helpful and knowledgeable More

I dealt with Amanda. Not only is she lovely and prompt but she knows her cars. I felt comfortable that she not only knew customer service but if she needed to go back a Not only is she lovely and prompt but she knows her cars. I felt comfortable that she not only knew customer service but if she needed to go back and work on the car herself she could. Excellent experience ! More

Went for an oil change. Charged me 99.99$ . But didn’t seal it properly and oil was leaking. I had to find another mechanic to fix it. Very poor level of service . Charged me 99.99$ . But didn’t seal it properly and oil was leaking. I had to find another mechanic to fix it. Very poor level of service . More

Dealership was very professional, a bit slow in closing the deal but I would definitely refer friends and family the deal but I would definitely refer friends and family More

From the moment I pulled into the lot,I received excellent customer service. Everything was explained to me clearly. Didn't mind waiting while my car was serviced because the customer waiting area excellent customer service. Everything was explained to me clearly. Didn't mind waiting while my car was serviced because the customer waiting area was clean, had some amenities like coffee, tea, and water. More

90 minute wait was actually a 135 minute wait. I wasn't acknowledged upon entering for my service and stood there awkwardly waiting for someone to tell something. It took them about 5 minutes to g I wasn't acknowledged upon entering for my service and stood there awkwardly waiting for someone to tell something. It took them about 5 minutes to get out of their conversation with their coworker to notice me and tell me I can hang tight. I only came to this dealer because they had more availability than other ones in my area. I always avoid coming here. More

I received fast, efficient, and very friendly service. I had a great experience overall and would definitely go back! I had a great experience overall and would definitely go back! More

I appreciated the customer service I received, especially from Liam. He explained what service I was getting and what services I would need in the future. from Liam. He explained what service I was getting and what services I would need in the future. More