Mazda of Orland Park

Good experience! It was my first time buying a car and it was a great experience. I was able to find the car I wanted at a great price! I definitely hope to be back in It was my first time buying a car and it was a great experience. I was able to find the car I wanted at a great price! I definitely hope to be back in the future! More

Relaxed, and professional. When we walked in and saw everyone wearing street clothes, I wasn't sure what to expect. I quickly realized how awesome it was. No uptight guys in sui When we walked in and saw everyone wearing street clothes, I wasn't sure what to expect. I quickly realized how awesome it was. No uptight guys in suits makes for a much more relaxed buying experience, and for the first time in my life, I felt like I was buying a car from a regular person - not a stuffy sales guy trying to convince me he knew what I wanted better than I did. Brian was the best car salesman I've ever worked with. He understood our needs and didn't force feed us unnecessary information. This experience made me a Mazda owner, and a CJ Wilson of Orland Park customer for life. More

fantastic service from start to finish Sandy Tydd and the staff at CJ Wilson Mazda were friendly, knowledgeable, and accommodating. They worked with me to find the exact car I wanted and I Sandy Tydd and the staff at CJ Wilson Mazda were friendly, knowledgeable, and accommodating. They worked with me to find the exact car I wanted and I walked away with a great hassle free price. More

Best Dealership Ever I was referred by a friend who had recently purchased a car and lets just say, no disappointment what so ever. Perfection. Everyone was nice and happy I was referred by a friend who had recently purchased a car and lets just say, no disappointment what so ever. Perfection. Everyone was nice and happy, everything was explained and I did not feel as though I was being played or haggled. Everything was explained in a detailed manor and the entire process from start to finish was transparent. This was my first purchase of a car but Tavis made me feel comfortable every step of the way. I feel like a pro no (not really), but I do not think that I could have received better service anywhere else. I am so glad CJ Wilson Mazda exist! More

Great service, fast repair, sloppy mechanic Visited May 6 to have my airbag inflators replaced under recall in my Mazda 6. Dealer had me set up an appointment, and they did a good job getting my Visited May 6 to have my airbag inflators replaced under recall in my Mazda 6. Dealer had me set up an appointment, and they did a good job getting my car worked on quickly. I was in a bit of a hurry, so to save time the service writer Adrian asked if I wanted to skip the complimentary hand wash. Since I had just hand-washed it myself days prior, I declined it. They did a great job getting the repair done quickly and before I knew it they said my car was done. Despite being under construction for upgrades, the waiting area was still very nice. Unfortunately, what wasn't nice was finding a greasy hand print on my back door once I walked out to my car. But I had places to be, it took me 2 minutes to wipe it off, even if I was annoyed. Plus hey, I declined the wash after all. But then as I went down the road, I saw a greasy hair/forehead mark on the inside of the windshield, greasy hand prints below that, greasy hand prints all over the passenger side exterior mirror. Was there also a complimentary vehicle rub-down service I wasn't aware of? I get that the mechanics are probably used to the porters washing all the cars after they're done with them, but when the ticket has "NO WASH" written right on the front page in bold marker, maybe be a bit more mindful of your customer's vehicle and keeping it clean. I take pride in keeping my 04 Mazda 6 wagon in great shape, I wish this mechanic had done the same. Filling this out reminds me, I need to go windex some greasy marks off the inside of my windshield... Ugggh. More

This is what a dealership should be i was shopping around for a few days. Hyundai and Ford were both pushy and difficult to gt answers on and the way the negotiate was poor. i was gettin i was shopping around for a few days. Hyundai and Ford were both pushy and difficult to gt answers on and the way the negotiate was poor. i was getting fed up and decided to check out Mazda. Completely different. the salesman were professional and relaxed. great to talk to. knowledgeable about the car. he was not pushy and when i wanted to call my wife to get her opinion he gave me space. the other dealerships got pissy like they didn't have the 90 seconds i needed to let my wife chime in. when i said lets talk number he brought me back the numbers. I had to get stern at the other 2 places. the salesman i worked with went out of his way to make my purchase almost enjoyable. Top notch kid he's got the potential to go far in the car business. More

By far, the easiest interaction and transaction. Sandy Tydd and rest of the staff are straight-forward and really listen to you. I made the appointment to look at the car and Sandy had it waiting ou Sandy Tydd and rest of the staff are straight-forward and really listen to you. I made the appointment to look at the car and Sandy had it waiting outside the door for a test drive. She let us test drive on the highway, not just around the couple blocks near the dealership. We didn't talk price for a while, because Sandy's feeling was that you have to first decide if you love the car. When we did talk price there was no sitting around waiting to "run it by my manager" and then playing the cat an mouse game. There was none of that. It was heaven. Then when we met with Nick Hubbs, the Financial person, at the end, and he was the same way. Just polite, straight-forward and no pressure to add upgrades or extended anything. Now, I've purchased the car, love it, and getting more lessons from Sandy. She takes the time to share her knowledge and not her sales pitch. Best large purchase interaction I've ever experienced! Thanks, Sandy! More

Once again, great Job! 5 star service. This was the second time I took one of my Mazda cars to CJ Wilson Mazda in Orland Park, and like the first time they exceeded my expectations. Everybo This was the second time I took one of my Mazda cars to CJ Wilson Mazda in Orland Park, and like the first time they exceeded my expectations. Everybody is so polite and respectful. They welcome you with a great smile and make sure you are comfortable. Thanks again Mazda Team. Zoom, Zoom into excellence. More

positive buying experience overall a very pleasant buying experience, would definitely recommend this dealership. Sandy, our salesperson, was thorough in her presentation and we overall a very pleasant buying experience, would definitely recommend this dealership. Sandy, our salesperson, was thorough in her presentation and went over every feature of the new car. More

Great Experience Dan was the guy that helped me out. He just made it happen. I left with a beautiful vehicle and a smile on my face. I will be back for the CX9... Dan was the guy that helped me out. He just made it happen. I left with a beautiful vehicle and a smile on my face. I will be back for the CX9... More