Mazda of Wesley Chapel

Best car buying Experience Thank you Wesley Chapel Dealership. I found the vehicle by chance on line. Needed another vehicle for my son. He loves & prefers Hybrids. Needless to Thank you Wesley Chapel Dealership. I found the vehicle by chance on line. Needed another vehicle for my son. He loves & prefers Hybrids. Needless to say after test drive i bought it for him. I'm jealous, his 2015 hybrid is way better than my 2015 SUV. Shout out to Charlie E./salesman. You're great; you found what he wanted and no regrets on sale price. Better than KBB. THANK YOU TEAM WESLEY CHAPEL Dealership More

Great experience The gentleman Charles (Charlie) did a great job,he spent over an hour explaining all the features of my new SUV(CX-5) and the sales manager,fiance man The gentleman Charles (Charlie) did a great job,he spent over an hour explaining all the features of my new SUV(CX-5) and the sales manager,fiance manager and service manager greeted me exceptionally.I would recommend this dealership to anyone buying/leasing a new or used car. More

Welcoming and easy experience Everyone was so welcoming and they made learning about the car as buying it an easy process. Charlie was so nice and incredibly personable as well. Everyone was so welcoming and they made learning about the car as buying it an easy process. Charlie was so nice and incredibly personable as well. More

Love This Dealership , Charlie is awesome , this is our 4th Mazda , our 2 nd time at this dealer ship and with the same sales man , and the whole Team is great , they work w Charlie is awesome , this is our 4th Mazda , our 2 nd time at this dealer ship and with the same sales man , and the whole Team is great , they work with u and help u get what u want More

Highly recommended I was looking for a car. Everybody was very nice and welcoming. Charlie helped me and was very nice. He did a great job of explaining the car, and my I was looking for a car. Everybody was very nice and welcoming. Charlie helped me and was very nice. He did a great job of explaining the car, and my options. He really worked with me to give me the best deal. More

Service by dealer who appreciates my business I scheduled my 2015 Chevy Silverado 2500 for a check engine light for 9:00 am Friday Feb. 22 to Jim Brown Chevrolet in Dade City, FL. I dropped the tr I scheduled my 2015 Chevy Silverado 2500 for a check engine light for 9:00 am Friday Feb. 22 to Jim Brown Chevrolet in Dade City, FL. I dropped the truck off at 7:30 am and called in at 11:00 am to check the status. I was treated by the service rep that I spoke with like I was interrupting them when I called. I was informed that they had not started to work on the truck and they would contact me once they knew something. I arrived at Jim Brown Chevrolet around 12:30 to find the truck was tested and that the DEF heater unit needed servicing. I was told the part was needed to be ordered and that it would be there on Monday, and they asked if I was going to leave the vehicle for them to repair, since it would take approximately four and one half hours to complete. The also informed me that the parts were covered under the extended warranty that I had purchased when I bought the truck new, but the system would need to be reprogramed and that was not covered under the warranty and would cost me $200.00. I explained that was the only vehicle I have and needed it for transportation. I told them to contact me Monday to schedule the servicing. On Thursday, without hearing from Jim Brown Chevrolet, and deciding I did not want to interrupt them again, I contacted Chevrolet of Wesley Chapel and scheduled the truck in to have the check engine light tested. They scheduled it for Friday morning, so I decided to wait on it in their customer lounge. After an hour or so, the service rep informed me that the DEF heater unit needed servicing. The service rep stated that the part would need to be ordered and they would contact me when it came in. The also informed that all parts and labor was covered under the extended warranty, and since servicing would take an extended period of time offered me a rental car. The following week Chevrolet of Wesley Chapel called and stated the part was back ordered and they would call when it arrived. A few days later Jim Brown Chevrolet left a message that my part had been received and to call to schedule the servicing. The next morning Chevrolet of Wesley Chapel called that they received the part. I dropped the truck off on Monday afternoon and they provided me with a rental from Enterprise Rent-a-Car in Wesley Chapel. Late the next morning Chevrolet of Wesley Chapel called to inform me the truck was done. I picked the truck up and there was no out of pocket expense to me and they had cleaned the vehicle as well. All expenses including the car rental were covered by the extended warranty or by Chevrolet of Wesley Chapel. Everyone we worked with at Chevrolet of Wesley Chapel was friendly and polite and made us feel as if it was their privilege to be able to provide the highest level of customer service that we could expect from a dealership. I want to note that I purchased the truck in Ohio and I had not had any dealings with either of these two dealerships prior to contacting them about my check engine light. Not only did I save $200.00 by working with Chevrolet of Wesley Chapel, but I know who I will do all of future dealings with when I am in Florida. More

Excellent car; superb customer service. Sales consultant Larry Stemle listened closely and helped us find the exact car that we wanted. He arranged a test drive in a car that had all the fe Sales consultant Larry Stemle listened closely and helped us find the exact car that we wanted. He arranged a test drive in a car that had all the features we wanted and none that we didn't want. In other words, our choices were easy, thanks to Larry. He was both knowledgeable and accommodating throughout the process. He made sure that we were comfortable with the car and the dealership. Everyone at the dealership was friendly and helpful. More

Stress free new car purchase!!! I am giving this dealership a 5 star rating due to the salesman’s(Charlie) curtesy, promptness, thoroughness, and his ability to provide a pressure- f I am giving this dealership a 5 star rating due to the salesman’s(Charlie) curtesy, promptness, thoroughness, and his ability to provide a pressure- free buying experience. The dealership also gave me what I wanted for my trade-in and provided me with a discount from the MSRP that I asked for. From a negotiation standpoint, I left the dealership feeling that the experience was a “win-win” for both parties involved, Charlie introduced me to my future service advisor, Donnie, which I felt was unique experience and showed professionalism from the dealership. The finance manager, Nick, made my purchase pleasant. The general manager, Tony, was laid back and never cocky. Lastly, I will definitely be taking my Miata back to get serviced at this dealership since they showed that they cared about me, my Miata, and my continued satisfaction while owning my new Miata. More

Good shopping experience I gave this rating because our salesperson larry took his time with us explaing all the cars and their features and was very patient with us while we I gave this rating because our salesperson larry took his time with us explaing all the cars and their features and was very patient with us while we made our decision. More

TOP OF THE CHARTS Wesley Chapel Mazda and Charlie T Epting Jr are an Outstanding Combination. Best experience I’ve ever had with a car dealer and their staff. Buying a Wesley Chapel Mazda and Charlie T Epting Jr are an Outstanding Combination. Best experience I’ve ever had with a car dealer and their staff. Buying a car Years ago always seemed to create stress. NOT WITH THIS TEAM. I HIGHLY RECOMMEND going to see Charlie Epting Jr for your next purchase. I also must give thanks and recognition to the entire team there who are all so welcoming and helpful. More