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McCarthy-Morse Chevrolet

Overland Park, KS

4.1
382 Reviews

9201 Metcalf Avenue

Overland Park, KS

66212

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382 Reviews of McCarthy-Morse Chevrolet

October 05, 2013

Bill is a tremendous asset for the dealership and is the reason I keep coming back besides the quality of service. I find Bill particularly adept in working the customers. He treats each customer that I h More

by bowisdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Higgins
Oct 07, 2013 -

McCarthy-Morse Chevrolet responded

Thank you very much for your comments. Bill and the rest of us here are happy that you have enjoyable experiences and are treated with respect when you visit us. Never hesitate in contacting us should we have any questions...

October 05, 2013

Went in looking for a used truck.Eric was very nice and knowledgeable process was fast and easy.Very good experience.will return in the future.Car buying would not be such a stressful experience if all sal More

by jeramygarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish
Oct 07, 2013 -

McCarthy-Morse Chevrolet responded

Thank you for your review. We are glad that you had a great experience with Erik and McCarthy-Morse Chevrolet. We want to continue to be of service to you, so if you should ever have any questions regarding your truck, don't hesitate to contact us at any time. Thanks...

October 04, 2013

Very helpful. Not pushy. Serviced quickly. They have a large selection of cars and trucks. Ended up test driving two vehicles. Large selection of Certified vehicles which was very good. The paperwork wa More

by amkgac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Cashell, Chris Lee
Oct 07, 2013 -

McCarthy-Morse Chevrolet responded

Thank you very much. We appreciate your comments and am very happy that we make your visits to use here at McCarthy-Morse Chevrolet pleasurable and stress free. We want to earn your business for years to come, so always remember, if you have questions, we are here to assist you. Thank you again...

October 04, 2013

I would have to say McCarthy Morse Chevrolet is One Luck Company to have Mr. Erik Fish working for them. I have bought two cars this year 2013 from McCarthy Morse Chevrolet because of Eric. He treated me l More

by CWBurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish
Oct 07, 2013 -

McCarthy-Morse Chevrolet responded

Thank you ever so much for your review. We are pleased that Erik takes excellent care of you when you are in. Always remember, if you have any questions regarding your vehicle, we are here to assist you. Thank you again and please have a great week.

October 03, 2013

I worked with Mr. Fish when buying my used vehicle. He was very friendly, knowledgeable, and most importantly very professional. He found the vehicle I wanted and made the entire transaction very smooth. More

by rwoody82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish
Oct 07, 2013 -

McCarthy-Morse Chevrolet responded

Thank you for your review. We are pleased that you had a wonderful buying experience and that Mr. Fish was helpful and professional during your transaction. It is our goal for all of our customers to feel as you do. Thank you again, and always remember, if you have questions regarding your vehicle, we are here to help.

October 03, 2013

I don't know cars. Luckily, Kenny Kistner does. He is able to solve the problem and get me back on the road quickly, at the least possible cost to me. In the years I have been coming to him, he has fo More

by 1Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2013 -

McCarthy-Morse Chevrolet responded

Thank you very much for your recent rating here at DealerRater.com. Thank you for your kind words regarding Kenny. We are grateful to you as our customer and happy that Kenny makes your visits to our Service Department ones that you are happy with. Thank you again.

October 02, 2013

I had a great experience at mccarthy morse. I entered at about 2:30 and left at about 4:00 as the owner of a pristine used 1500 silverado. In addition to the deal I received personal attention with the ins More

by atheleteybydesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish
Oct 02, 2013 -

McCarthy-Morse Chevrolet responded

Thank you very much for your recent review of us here on DealerRater.com. We are very happy that you had a good experience while at our dealership. We want to continuie that experience in the future as well, so always remember, if you have any questions about your vehicle, please feel free to contact us at any time. Thank you again. It was a pleasure serving you.

October 02, 2013

Erik was straight forward and very personal. He found the perfect car for me! A reliable used vehicle at a great price for my son. I recommend him to all of my friends! More

by Stephaniebueneman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish
Oct 02, 2013 -

McCarthy-Morse Chevrolet responded

We want to sincerely thank you for your recent review of McCarthy-Morse Chevrolet. It makes us very happy that Erik was able to assist you and the he helped you to find the right vehicle for your son. We want to continue to serve you in the future, so always, if you or your son have any questions regarding your vehicle, please let us know. Thank you again.

October 02, 2013

It was great working with Erik and he made getting a new vehicle very seamless. It was nice to be able to know what I could choose from with the cars. Also, it was great working with the Finance manager an More

by monicabyrnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish
Oct 07, 2013 -

McCarthy-Morse Chevrolet responded

Thank you for your rating here on DealerRater.com. We are very happy that you had a positive experience and that working with Erik made your car buying experience enjoyable. Thank you again. Remember, if you ever have any questions about your new vehicle, please don't hesitate to contact us.

September 27, 2013

Terrible. Promised 2 years of oil change, then quietly changed deal in paperwork. They are liars and fairly rude. Go elsewhere if you want honesty. More

by fatkid01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
all of them
Oct 21, 2013 -

McCarthy-Morse Chevrolet responded

Thank you for your recent review and I'm truly sorry that you felt your experience with us was not a positive one. I tried to reach out to you in an attempt to work on these issues with you, but you refused my assistance, which is something that pains me greatly. I was able to look into some things regarding the issues you talked about. During the finance process, you did sign 3 forms that clearly stated that the Certified Warranty was being waived in lieu of a different extended warranty package. Our procedures are designed so that the entire purchase process is transparent. We never want to have an incident where our integrity comes into question. I'm still wanting to work with you in hopes that we can come to some type of resolution regarding your matter and my door is always open to hearing from you and I hope that you take me up on my offer. I can't promise anything with the exception of that I will do my best to turn your negative experience into a positive one. Thank you again for your purchase and I do hope that I hear from you.

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