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McCluskey Chevrolet

Cincinnati, OH

4.2
2,607 Reviews
The McCluskey Chevrolet Difference: we will do our best to provide you and your family with the most exceptional sales and service experience that you have ever had. Please review our list of customer amenities below to get a sense of just how committed we are to exceeding your expectations. We will make sure you're completely satisfied with the value and price that you receive...we're so confident that we will save you money on your next vehicle that we'll pay you $500 if we don't. In service we'll beat any competitor's price...or our service is free to you! Lastly, if your credit has been challenged during the Great Recession...we WILL get your credit approved and help you start re-establishing your good credit rating! If I can ever be of any assistance please feel free to call me directly at 513-679-9179 or send an e-mail to keith@mccluskey.com Thank you for the opportunity to prove how much we value your business, Keith McCluskey Owner McCluskey Chevrolet
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9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 2,607 reviews

September 08, 2026

was forced by Jason to get into a vehicle i did not want after repeating to him numerous times it was not big enough for my 3 grandchildren car seats and he kept saying sure it is it will be fine More

by susan lema
Recommend Dealer
No
Employees Worked With
Jason
Sep 09, 2026 -

McCluskey Chevrolet responded

We’re very sorry to hear that you felt pressured into purchasing a vehicle that did not meet your family’s needs. Your concerns—especially regarding having enough room to safely accommodate three grandchildren’s car seats—should have been heard and taken seriously. We would appreciate the opportunity to speak with you directly, review what happened, and determine how we can help. Please contact our Vehicle Exchange Manager Steve @ 513-741-1111.

September 08, 2026

Great service and the best waiting area ever. Although don’t know why fifteen word minimum needed More

by nandmdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2026

Best customer service I’ve ever encountered. Scott Mancini is the man! Everyone else we worked with, especially the mechanic was fantastic as well. More

by 72886b61-5a71-4096-9358-29bc9ee51e7a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2026

Helpful staff. I was informed of service progress. Clean,attractive waiting area. Comfortable as well. Pleasant experience. More

by elizabeth.loughead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2026

Good customer service Jonathan was very helpful walked us through everything and was not pushie at all. Everyone was very nice and helpful More

by MINNELF
Recommend Dealer
Yes
Employees Worked With
Jonathan
September 06, 2026

Good customer service Jonathan was very helpful walked us through everything and was not pushie at all. Everyone was very nice and helpful More

by MINNELF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
September 05, 2026

They assisted me with a purchase that part was fine. However they advertise on their site that they offer a 3 day /300 mile return if we are not completely satisfied. The same day it was delivered i cal More

by b.deurloo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Frederick
Sep 05, 2026 -

McCluskey Chevrolet responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how frustrating this situation must be. We take your concerns regarding our return policy and the lack of communication very seriously, and we would appreciate the opportunity to review what occurred and work toward a resolution. Please contact Todd Patrick or Christian Rubenacker directly at 888-890-1116 so they can personally assist you.

September 05, 2026

Worst experience ever Terrible customer service Poor communication They just want your money Do not recommend More

by kelseyannewashington56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg
September 04, 2026

Good communication. Quick service at pickup and drop off. Made it very easy. Good work. More

by CLIF.CARL
Recommend Dealer
Yes
Employees Worked With
Danielle Majors
September 04, 2026

It's always been a pleasure working with McClusky Service Team. I really like McClusky Chevrolet and bringing my vehicle in for service. More

by rolversonjr
Recommend Dealer
Yes
Employees Worked With
Josh Vollrath
Sep 04, 2026 -

rolversonjr responded

I’m always greeted when I enter the dealership.

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