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McCombs Ford West

San Antonio, TX

4.8
2,254 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,254 reviews

June 12, 2018

Excelente servicio al cliente Rey martines me ayudo con todas las cosas hasta para conseguir el insurance del carro muchas gracias Rey por tu excelente trabajo amabilid More

by Kevinmora21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Martinez
June 08, 2018

I really enjoyed dealing with Ali my sales person he went cause I had a great deal I got a great car a great price and they both sent me on my way with a smile More

by panero 55 chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousif Al Jaibachi, Ali Salib
June 02, 2018

Sell cars out from under you. I made arrangements to buy a vehicle and committed to purchase on a Friday evening for a Monday appointment I asked the dealer if I needed anything be More

by haloseven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shadi Idais, Douraid "D" Abdulmajeed, Jon Higginson, Wilmer Watson, Dolores Fernandez
Jun 02, 2018 -

McCombs Ford West responded

Hi, Joseph. I understand that you are upset and you can leave a bad review if you like. However, you have tagged the wrong employee. Douraid had nothing to do with you and seeing that this is how he feeds his family, would you kindly remove that tag?

Jun 02, 2018 -

McCombs Ford West responded

Joseph, only Wilmer Watson and Jamey Crawford helped you. If you want to tag them feel free. punishing people who did nothing wrong is not fair.

Jun 02, 2018 -

McCombs Ford West responded

Hi, Joseph. I acknowledge that we made an error and we sincerely apologize. I am not sure why the managers made a decision to sell a vehicle they were supposed to hold for you. Typically we never hold vehicles for anybody for any reason and maybe that contributed to the issue. Regardless, we should have been more thorough and we are sorry.

Jun 03, 2018 -

haloseven responded

No, I’m good with tagging everyone. Your dealership culture is the issue. If there as was clear management the. Your sales reps wouldn’t operate the way they do.

Jun 04, 2018 -

McCombs Ford West responded

Very well.

May 27, 2018

New Truck I came in looking for a used truck, I left with a brand new truck. The process was easy and kind of fast, all in all satisfied. More

by NewTruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majd Tabrizy
May 26, 2018

Great car buying experience! Thank you for making this car buying experience memorable. Everyone was so helpful throughout the process and even down to helping us surprise our dau More

by Kingramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majd Tabrizy
May 26, 2018

Surprised and Amazed Buying a car is like going to a Dentist. It’s not something you look forward to and its something that seems to drag on forever. Here is what I can More

by skullleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Abdulmajeed, Majd Tabrizy
May 25, 2018

Great experience I've bought and traded in many vehicles and this was the best and esiest experience yet. We have the right SUV in the desired color at a fair price. More

by GVW1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilmer Watson, Majd Tabrizy
May 20, 2018

Awesome Majid made our buying experience the best one we have ever had. His knowledge of the vehicle was amazing which is made us more comfortable understandi More

by Djirn214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majd Tabrizy
May 20, 2018

I am so happy I went to McCombs Ford West! From the moment I arrived on your property everyone was very kind and helpful. I found exactly what I wanted with Anthony "the Giant' Edds help. He he More

by CHENNEY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY "THE GIANT" EDDS, Wilmer Watson, Jesse Veliz
May 20, 2018

Great Experience Found my new F150 on line,went to the dearship and Alex helped my by my truck at the price that I wanted with no issues. Great experience and I will b More

by BrianOlds17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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