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McCombs Ford West

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
2,091 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,091 reviews

May 03, 2024

I worked with Roger and he promised several times that the dealership would pay for a repair on the truck I bought, when it came time to pay, they backed out and didn’t want to own up to their end of the More

by Rivera22888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kris "with a K" Laguana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Xiaoxing He
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Reyna
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May 06, 2024 -

McCombs Ford West responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 01, 2024

Very helpful and friendly all those who helped us nice doing business thanks to fabian and ty More

by rev.dvillarreal1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

McCombs Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

April 30, 2024

mr. max gave me very excellent service. he explained everything about my new car. even got my payment lower than expected. More

by rafa2-trevino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

rafa2-trevino responded

Vey good service

May 01, 2024 -

McCombs Ford West responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Max was able to assist you and that you had such a positive experience!

April 30, 2024

Very good customer service and attentive. Helped me and my wife find the perfect choice for us. More

by carlos.davila480
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us, Carlos. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 30, 2024

Good salesman , got me in the car I wanted , nice color low miles perfect car More

by Gonzrebeca31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
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May 01, 2024 -

McCombs Ford West responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2024

Un excelente vendedor y apoyo, muy agradecidos por todo. McCombs for West y su vendedor Juan Guerrero muchas gracias. More

by Carlostexas33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

McCombs Ford West responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2024

Tarin was great! He took us to different dealerships to make sure we found the car that was perfect for us, in our budget and that it was exactly what we wanted. We w More

by jennrsuarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarin Lee
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Apr 29, 2024 -

McCombs Ford West responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tarin and our team, and we look forward to working with you again.

April 28, 2024

My sales professional, Chuck Marsh, was very helpful and courteous. He went the extra mile to deliver my vehicle when I was not able to pick it up at the dealership. The finance department was efficient More

by Mike Nasi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Marsh
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Apr 29, 2024 -

McCombs Ford West responded

Thank you, Mike, for your feedback on your recent visit to McCombs Ford West. It's great to hear that we were able to assist you and that you had such a positive experience!

April 28, 2024

Cristo was absolutely amazing from start to finish! I gave him a very basic explanation of what I was looking for, and he found me the PERFECT vehicle! I was also able to get everything I needed for my More

by myron.mac618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

McCombs Ford West responded

It's great to hear that Cristo and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

April 28, 2024

Al and the whole team at McCombs worked very diligently to ensure that they found the the perfect vehicle that fit me and my needs. Al did not try to sell me a vehicle that I didn't want but made sure that More

by davenport.army
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

McCombs Ford West responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McCombs Ford West, we look forward to having you as one of our valued customers for many more years to come!

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