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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

February 19, 2021

Bill Buranski was very quick to respond to every question I had about the Traverse, I was looking to purchase. Unable to go see for myself, Bill would go look at personally and confirm what I needed to know. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, The McDonald GMC Cadillac Team.

February 19, 2021

Bill Urbanski is great! We have bought a few cars from him and each time he pulled through and found the exact vehicles we were looking for. Bill will search and search un till he finds the vehicle you wa More

by petrosv116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The McDonald GMC Cadillac Team.

February 19, 2021

Awesome dealership James Nesbitt is the person to talk to he is by far the best I won’t go to anyone else great experience More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Nesbitt
Feb 23, 2021 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, The McDonald GMC Cadillac Team.

February 17, 2021

Francisco really helped me out when I didn’t think I could get into a car due to my credit score! He’s the whoop! More

by Jennifer.Gracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

McDonald GMC Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The McDonald GMC Cadillac Team.

February 17, 2021

Henry was great to work with and very helpful. A plus service all the way. When I'm shopping for a new vehicle in the future my first and only visit will be to Henry at McDonald. More

by jimi63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team.

February 14, 2021

I have leased several vehicles with Henry. Henry is excellent and very helpful. A real class act!!!! Always willing to help you out with any questions you may have! More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

McDonald GMC Cadillac responded

Hello DB and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Henry was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team.

February 12, 2021

Fast and friendly experience. We were blessed with a fantastic deal, on the road with a new vehicle within 2 hours. Highly recommend, excellent customer service. More

by tbaase16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team.

February 10, 2021

AJ and Ron were very helpful, they went above and beyond to get me into my new vehicle! Awesome, great service!! A+++ Thanks so much Guys! More

by soco_circe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Feb 12, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team.

February 05, 2021

Wow! What an awesome job! Great service and a great guy. Customer service was the best. We will definitely be back for another vehicle in the future. More

by Djjack10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

McDonald GMC Cadillac responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, The McDonald GMC Cadillac Team.

February 04, 2021

Bill was the most patient salesman we’ve ever had. Many thanks to Bill for all he did for us. Great new vehicle at a great price. He was very honest about everything and made the purchase easy. Thank you. More

by pcbob714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team.

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