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McDonald GMC Cadillac - Service Center

Saginaw, MI

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47 Reviews

47 Reviews of McDonald GMC Cadillac - Service Center

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February 19, 2021

"Bill Urbanski is great! We have bought a few cars from..."

- petrosv116

Bill Urbanski is great! We have bought a few cars from him and each time he pulled through and found the exact vehicles we were looking for. Bill will search and search un till he finds the vehicle you want.

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Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The McDonald GMC Cadillac Team.

December 22, 2020

"I was having a rough weekend after hitting a deer with my..."

- Kayla

I was having a rough weekend after hitting a deer with my traverse that I was leasing. Decided to stop in on a rainy Saturday afternoon to see what my option were to get out of my lease and into a new GMC.. Shane was awesome! I knew exactly what I wanted which made his job a lot easier.. long story short I came back Monday afternoon and drove away with a new Black GMC Acadia and a Costco membership. I will absolutely recommend Shane to my family and friends at McDonald GMC

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Yes
Employees Worked With
Dec 23, 2020 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

August 21, 2020

"Best car buying experience I’ve ever had! Aj really took..."

- Amariyeshaw98

Best car buying experience I’ve ever had! Aj really took care of me, I was comfortable and made sure I got exactly what I was looking for, at a great price! Thank you AJ!

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Yes
Employees Worked With
Aug 21, 2020 -

McDonald GMC Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

December 12, 2019

"Great customer service by Sales Agent Anastacio Ramirez...."

- celedonio_garcia

Great customer service by Sales Agent Anastacio Ramirez. He was very professional and found the best deal for us that we could afford and liked.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Aj Ramirez
February 23, 2019

"Helpful, friendly staff"

- Alex101393

The staff at McDonald GMC are all so friendly. It is a welcoming environment. While having my vehicle in for service repairs, I was able to engage in good conversations and felt overall very welcome.

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Yes
Employees Worked With
June 15, 2018

"Fornashnancy@sbcglobal.net"

- Nancy car

Joe was great and very helpful from initial contact through delivery of vehicle. Joe was always in contact and went over and above attention. We will not hesitate to use McDonald for all future sales and service. !!

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Yes
Employees Worked With
Jun 19, 2018 -

McDonald GMC Cadillac responded

Hello Nancy, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joe was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, The McDonald GMC-Cadillac Team

November 01, 2017

"Sales and service"

- Mandee Donaldson

I purchased a used Cadillac Escalade that had a few problems. Marteen and Rick made sure everything was taken care of. Love this dealership and sales man!

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Yes
Employees Worked With
July 31, 2017

"Service ripoff"

- Pissedoff

Wife took her srx in for warranty work and oil change ended up with $400.00 plus bill! Stay away from these people! I will never buy another thing from this place.

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Recommend Dealer
No
Employees Worked With
Aug 14, 2017 -

McDonald GMC Cadillac responded

The needs of our customers are always our top concern. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Regards, McDonald GMC Cadillac Team

May 27, 2017

"She was the greatest took care of my needs."

- Melissa Dezelah

She is the greatest, got all the information she asked for and the whole process was completed in 2days so thankful 🙂🙂 Very professional and courteous overall!!

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Recommend Dealer
Yes
Employees Worked With
Shauna Drozdowski
May 10, 2017

"went in for oil change, left with new truck"

- Prevost

took my wifes car in for an oil change, got to talking with Art, and wound up turning my 2015 Yukon in and leasing a 2017 sierra pick-up. Beautiful vehicle, loads of tech. Art and Tom Dexter were great to work with and most accommodating in all aspects . Art knows his product well and took ample time to explain all phases of this new vehicle.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : shawndre ? in the service area, great guy.
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