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McDonald GMC Cadillac

Saginaw, MI

4.9
3,515 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,515 reviews

May 25, 2018

Excellent Professional Service I have been dealing McDonald GMC and Bill Urbanski for five over years. Bill's dedication to work with you to obtain total satisfaction goes way beyo More

by Carole, Saginaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew and Todd, Millington - excellent service as well
May 25, 2018 -

McDonald GMC Cadillac responded

Thank you for your great review, Carole! We're glad to have Bill on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best regards, The McDonald GMC-Cadillac Team

May 25, 2018

Excellent Service Henry is always very enjoyable to work with. Very professional! He makes sure you are taken care of and satisfied with everything and answers any qu More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

McDonald GMC Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Henry assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, The McDonald GMC-Cadillac Team

May 24, 2018

dammann's new purchase excellent service by salesman bill urbanski. he really does what a purchaser would come to expect from a salesman who respects his customer. this is More

by jimsbuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

McDonald GMC Cadillac responded

Thank you for your great review, Jim! We're glad to have Bill on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The McDonald GMC-Cadillac Team

May 24, 2018

Walking put the door happy with a vehicle you want is there I recently just totalled my car. I could not havr picked a bettet dealership to come to then McDonald Cadillac GMC. I was originally referred to More

by Richat22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us, ! We work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Bill and Rick were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, The McDonald GMC-Cadillac Team

May 24, 2018

A fair market price Randy did a great job describing the vehicle condition over the phone. Held the vehicle for several hours to allow me time to view in person. Overal More

by randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Wonderful Grant Scheurs was the best to deal with. Worked with us, very polite, went out of his way to find the perfect vehicle that fits our family. Not pushy More

by Esheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
May 23, 2018 -

McDonald GMC Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Grant were able to meet your needs.We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, The McDonald GMC-Cadillac Team

May 22, 2018

3rd car Purchase I’ve purchased 3 different Vehicles from this Dealership, Bob Mazzara Helped me with 2 of the 3 and He’s Great. Very Pleasant Experience More

by Sylvia v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mazzara
May 23, 2018 -

McDonald GMC Cadillac responded

Reviews like yours are truly a breath of fresh air, Sylvia! Bob is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The McDonald GMC-Cadillac Team

May 21, 2018

Great Service and Patience Excellent customer service. Answered all of my questions and Leon was very helpful as I weighed my options and derived at the vehicle that was best fo More

by atpowell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. All the best, The McDonald GMC-Cadillac Team

May 21, 2018

Terrific experience This is the 6th vehicle i ve leased from Art Neil.I keep going back because Art listens and delivers .I 'd recommend Art Neil and Mcdonald GMC to anyo More

by lovin the awd terrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
May 23, 2018 -

McDonald GMC Cadillac responded

It was a pleasure to read about your 6th car-buying experience with us. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Art provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The McDonald GMC-Cadillac Team

May 21, 2018

Awesome customer service! Grant did a fantastic job helping me find the right vehicle for my needs. The entire team at McDonald GMC was extremely supportive In assisting me dur More

by Mking989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
May 23, 2018 -

McDonald GMC Cadillac responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Grant and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, The McDonald GMC-Cadillac Team

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