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McDonald GMC Cadillac
Saginaw, MI
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,501 reviews
December 26, 2014
Great service They gave me a call saying they could get me out of my lease and get me into a new lease for cheaper then what I was paying and they did. They even pa They gave me a call saying they could get me out of my lease and get me into a new lease for cheaper then what I was paying and they did. They even payed for my tonneau cover that I wanted. Great overall experience. would definitely go there again to get a vehicle. More
by Mjcall6800
Employees Worked With
Art Neil
December 20, 2014
Chris is absolutely the best and most honest salesman ever!! He was upfront and honest from the beginning. He put us in exactly the vehicle we needed for the price we needed. He was right on the amount the vehic He was upfront and honest from the beginning. He put us in exactly the vehicle we needed for the price we needed. He was right on the amount the vehicle would cost us before he even ran our credit and we needed up getting the vehicle for cheaper than we expect! He absolutely made our Christmas holiday the best one ever by getting my family in a safe SUV for an awesome price! Especially, since we looked at all dealerships for multiple options and he kept his word and worked with us until the end. He even went over the vehicle with us. I am so very grateful. I will definitely go there again and send anyone needing a vehicle to him. More
by Barajas
Employees Worked With
Chris Schlicker
December 11, 2014
Awesome place I will go back to them when I'm ready for a new vehiclr and tell people about my great experience with Al. He was right to the point answered every qu I will go back to them when I'm ready for a new vehiclr and tell people about my great experience with Al. He was right to the point answered every question I had. More
by jeremy.schumann
Employees Worked With
Al Wilke
December 06, 2014
New Purchase Dealt with Chris Schlicker. Down to earth individual who spent as much time as needed with my wife so she had I high level of comfort when she picked Dealt with Chris Schlicker. Down to earth individual who spent as much time as needed with my wife so she had I high level of comfort when she picked up her new Yukon. Chris explained all paperwork clearly, treated my wife with respect and delivered the truck to us since we are 95 miles away. Highly recommend Chris. More
by Michael Lauhoff
Employees Worked With
Chris Schlicker
December 01, 2014
Bill Urbanski Bill U. and every member of the sales team made obtaining my "very specific" vehicle smooth and enjoyable. Bill is extremely knowledge regarding every Bill U. and every member of the sales team made obtaining my "very specific" vehicle smooth and enjoyable. Bill is extremely knowledge regarding every aspect of the process. I highly recommend them and will happily do business there in the future. More
by 00cinnamongirl
Employees Worked With
November 27, 2014
Excellent customer service , very helpful and knowledgable about vehicle . Vehicle was clean and gas salesman answered all questions with very detailed informat customer service , very helpful and knowledgable about vehicle . Vehicle was clean and gas salesman answered all questions with very detailed information . McDonald GMC & Cadillac great place to purchase a vehicle. More
by SMitty1964
Employees Worked With
Greg Martin
November 24, 2014
Would buy from them again. Mike Pitzen was open and honest, the process was easy, the price was right, and the car is fantastic. I would but new and set up financing through Mc Mike Pitzen was open and honest, the process was easy, the price was right, and the car is fantastic. I would but new and set up financing through McDonald again. More
by flemin89
Employees Worked With
Mike Pitzen
November 19, 2014
Great experience I went in to purchase my first new vehicle in over 20 years. The sales rep was very helpful and was able to answer all of my questions. I walked out I went in to purchase my first new vehicle in over 20 years. The sales rep was very helpful and was able to answer all of my questions. I walked out with a new car and would recommend this dealership to friends and family. More
by Smwgpw
Employees Worked With
Greg Martin
November 18, 2014
They cracked my windshield !!!! I took my vehicle in for a simple oil change and tire rotation. I drove several miles ... looking through my front windshield obviously. Upon completi I took my vehicle in for a simple oil change and tire rotation. I drove several miles ... looking through my front windshield obviously. Upon completion of the work, my windshield had a major crack and very visible along most of the surface. Note, same windshield that I was looking through on the way to the dealer, now has a very visible crack. I asked about the crack. They said "it was there". I asked if they check windshields with there checks. They said "no". They lied. I contacted GM customer service for assistance. They (the dealer) were suppose to call me but sent an e-mail back to GM customer service instead claiming that they checked the windshield. Total lie. More
by kazrandy
Employees Worked With
Service Manager and Jim Palshan
November 01, 2014
Great buying experience, higly recommended I was very pleased with the overall purchase experience at McDonald GMC Cadillac. Trent Hall (A brand new employee) did a very good job, he took time I was very pleased with the overall purchase experience at McDonald GMC Cadillac. Trent Hall (A brand new employee) did a very good job, he took time to understand exactly what I was looking for, and helped me find all applicable programs and rebates. Because my schedule would not allow me to get to the dealership, he took the time to bring a vehicle to my home for me to check out. Great customer service, above and beyond. More
by geo108
Employees Worked With
Trent Hall
