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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

July 06, 2014

Knowledgeable, Clean, and Friendly Two thumbs up. . . for all of the polite and hard-working people involved with our purchase of our vehicle at McDonald's. Thank you, Mike, for takin More

by qwas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jul 07, 2014 -

McDonald GMC Cadillac responded

Congratulations on the purchase of your new vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase and we’re thrilled to know that Mike was able to show his commitment to this. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 02, 2014

Henry's the Best Henry Bujold is the best. His attention to the big picture, details associated with the purchase of a vehicle, and the littler things has always impre More

by jewetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2014 -

McDonald GMC Cadillac responded

Thanks so much for taking the time to share your feedback with us! Henry is a valuable member of our team and he will be glad to read of your nice comments. One of our top priorities is exceptional customer care and we are proud that this was offered to you. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything else we can do for you please don't hesitate to give us a call! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 23, 2014

Satisfaction with my purchase with the help of Bill Urbanski This is why I had a great experience working with Bill Urbanski on the purchase of my Dodge pickup. Bill was polite, professional and did some researc More

by kkatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2014 -

McDonald GMC Cadillac responded

Ken, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Bill's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 21, 2014

White gmc truck I came in looking for a truck I was helped by Bill he was awsome did everything in his power to help me and made sure it worked for me and talked to m More

by foxxlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking time to leave us a great review! We are pleased to hear Bill did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 21, 2014

Used car Walker gave us great customer service very nice man and calm during out whole experience! I'm not easy to work withhad multiple questions answered all More

by Tprice5656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes , Walker Hayes
Jun 23, 2014 -

McDonald GMC Cadillac responded

Thanks for the great feedback! We're very happy that Walker was there to give you the customer service we know you deserve! We appreciate your recommendation and we look forward to seeing you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 18, 2014

Review on purchase of used vechicle Our visit with Bill Urbanski turned out to be fantastic, He was great. We ended up buying from him with great feeling that he did his best . Never fel More

by 2533
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2014 -

McDonald GMC Cadillac responded

I sincerely thank you for going out of your way to write this review. We strive to make the car buying experience comfortable and pressure-free. I am glad that your purchase experience with Bill reflected our commitment for this. If you have any further needs, please come back to see us. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 11, 2014

Mike Pitzen and his character Worked with Mike buying a new car. He was pleasant, very informative, & did not pressure us at all. Number one in my books. Would definitely recomm More

by ckbmaggie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jun 17, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to give us feedback on your latest purchasing experience working with Mike. He is truly an exceptional employee and we appreciate him for giving you the service we know you deserve. We look forward to serving you again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 11, 2014

Walker: A Texas Ranger among salesmen! Long story short - I stopped at McDonalds to check out a 2007 GMC Sierra that I saw driving by. I drove it, loved, and worked with Walker to agree on More

by Mat52390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
Jun 17, 2014 -

McDonald GMC Cadillac responded

Mat, thank you so much for taking the time to leave this wonderful review. Congratulations on your new GMC Sierra. Walker is a great asset to our team and I am glad that he was of such great help during your purchase visit. We look forward to seeing you back again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 10, 2014

Experience working with Mike Pitzen Mike was very friendly and really worked with me to get the best deal on my purchase he was very knowledgable on the car that I was looking at More

by steveguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Deyarmond, Mike Pitzen
Jun 17, 2014 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us, Steve! I hope that we have earned your repeat business by working hard to get you the best deal possible. Mike is an asset to McDonald GMC Cadillac and it is encouraging to hear that he was able to accommodate your automotive needs. We look very forward to seeing you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 10, 2014

Excellent experience Art was thorough, professional and friendly. The price was excellent, the service was top notch and I would definitely recommend this dealership to an More

by jamesdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Jun 17, 2014 -

McDonald GMC Cadillac responded

James, thanks you for taking the time to submit your positive feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We appreciate your recommendation and we will be sure to pass along your comments to Art. If there is anything more we can do for you please feel free to come back any time! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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