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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

May 17, 2014

Great Salesman! I was VERY pleased with the service I received. I had looked at a couple of other dealerships and they were not very helpful. I was looking at a rel More

by bauerlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2014 -

McDonald GMC Cadillac responded

Thank you for sharing your experience with us. I am delighted to read that you are pleased with the service you received from AJ. Thanks for the recommendation and if there is anything else we can do for you just give us a call. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 13, 2014

Excellent dealership I worked with walker on buying a used car. It was my first time buying a car and he made it very easy for me and was very helpful with any questions I More

by Jaredtheile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
May 14, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to give us feedback on your latest purchasing experience at McDonald GMC Cadillac. We're glad to hear that WE were able to give you an overall positive experience. Thank you for your continued business and enjoy your new purchase! We are looking forward on you next visit. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 12, 2014

Great Experience....again! My wife and I are repeat customers of Mr Urbanski and McDonald Cadillac GMC. We recently leased a GMC Terrain and were very happy with every aspect o More

by sjackson825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 12, 2014 -

McDonald GMC Cadillac responded

Scott and Debbie, I would like to thank you for your loyalty to our dealership and for taking the time to write this review. Mr. Urbanski’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 06, 2014

Amazing Service! I had a wonderful experience and will be recommending anyone I know looking for a car to come talk to Randy! He was awesome and made this experience s More

by abrandt89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Kropp and the wonderful woman (i didnt not catch her name) who processed the loan
May 06, 2014 -

McDonald GMC Cadillac responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Randy and we look forward to seeing you at our dealership in the future. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 02, 2014

Henry knows his stuff This is my 2nd purchase with Henry and would like express my very positive experiences with him and his knowledge and professionalism. Keep it up Henr More

by Cicrumb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! I am elated to read that Henry was able to provide you with a second purchase experience that is very positive. If you need anything else at all, please come back to see us. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 01, 2014

DianneE A special thanks to Bill Urbanski for making the purchase of my Chevrolet Cruze LTZ so easy. He took care of all everything; the paperwork, the phone More

by DianneE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014 -

McDonald GMC Cadillac responded

Your glowing review means a lot to us, Dianne! We appreciate your feedback and are happy to hear that Bill was able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 30, 2014

Great Salespeople I was looking for a great deal on a lease. When I sat in down with the salesman, Bill, and the finance guy, they really listened to what I had to say More

by LuvMyTerrain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2014 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! It is encouraging to know that Bill and our staff were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 29, 2014

Great Experience We recently purchased a used Chevy Traverse from Bill Urbanski. We are from the Traverse City area and couldn't find what we were looking for locally More

by pschaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2014 -

McDonald GMC Cadillac responded

Phil and Karen, thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business! At McDonald GMC Cadillac, we are determined to deliver honest customer service and it is imperative to us that we make the car-buying experience quick and efficient from the initial negotiations to the final paperwork. I will be sure to pass along your praises and recommendations to Bill and all of us hope to see you again when the time comes to service your new Traverse. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 25, 2014

Simply the Best The best part of working with Walker & Earl....no games. Made the deal, got it done. They were super to work with. Great job!! Thanks! More

by Weavermommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
Apr 30, 2014 -

McDonald GMC Cadillac responded

We are pleased to hear that you had an excellent experience with Walker and Earl. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. We look very forward to seeing you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 24, 2014

PURCHASING EXPERIENCE Art Neil assisted us in our purchase of a new Cadillac at the beginning of April. He was very knowledgeable, enthusiastic and always had plenty of t More

by nova8620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Apr 25, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to share your great experience at our dealership. We are committed to providing pressure-free service and our knowledgeable sales team is patient and eager to assist. We will be sure to pass along your appreciations to Art and all of us hope to see you again when the time comes to service your new car. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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