Back

McDonald GMC Cadillac

Saginaw, MI

4.9
3,508 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
Contact Dealership

5155 State Street

Saginaw, MI

48603

Directions

By Type

Showing 3,508 reviews

May 06, 2014

Amazing Service! I had a wonderful experience and will be recommending anyone I know looking for a car to come talk to Randy! He was awesome and made this experience s More

by abrandt89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Kropp and the wonderful woman (i didnt not catch her name) who processed the loan
May 06, 2014 -

McDonald GMC Cadillac responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Randy and we look forward to seeing you at our dealership in the future. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 02, 2014

Henry knows his stuff This is my 2nd purchase with Henry and would like express my very positive experiences with him and his knowledge and professionalism. Keep it up Henr More

by Cicrumb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! I am elated to read that Henry was able to provide you with a second purchase experience that is very positive. If you need anything else at all, please come back to see us. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 01, 2014

DianneE A special thanks to Bill Urbanski for making the purchase of my Chevrolet Cruze LTZ so easy. He took care of all everything; the paperwork, the phone More

by DianneE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014 -

McDonald GMC Cadillac responded

Your glowing review means a lot to us, Dianne! We appreciate your feedback and are happy to hear that Bill was able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 30, 2014

Great Salespeople I was looking for a great deal on a lease. When I sat in down with the salesman, Bill, and the finance guy, they really listened to what I had to say More

by LuvMyTerrain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2014 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! It is encouraging to know that Bill and our staff were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 29, 2014

Great Experience We recently purchased a used Chevy Traverse from Bill Urbanski. We are from the Traverse City area and couldn't find what we were looking for locally More

by pschaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2014 -

McDonald GMC Cadillac responded

Phil and Karen, thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business! At McDonald GMC Cadillac, we are determined to deliver honest customer service and it is imperative to us that we make the car-buying experience quick and efficient from the initial negotiations to the final paperwork. I will be sure to pass along your praises and recommendations to Bill and all of us hope to see you again when the time comes to service your new Traverse. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 25, 2014

Simply the Best The best part of working with Walker & Earl....no games. Made the deal, got it done. They were super to work with. Great job!! Thanks! More

by Weavermommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Hayes
Apr 30, 2014 -

McDonald GMC Cadillac responded

We are pleased to hear that you had an excellent experience with Walker and Earl. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. We look very forward to seeing you again in the future! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 24, 2014

PURCHASING EXPERIENCE Art Neil assisted us in our purchase of a new Cadillac at the beginning of April. He was very knowledgeable, enthusiastic and always had plenty of t More

by nova8620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Apr 25, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to share your great experience at our dealership. We are committed to providing pressure-free service and our knowledgeable sales team is patient and eager to assist. We will be sure to pass along your appreciations to Art and all of us hope to see you again when the time comes to service your new car. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 16, 2014

Best agent!! Wonderful service! Bill helped me walk out with a sweet car! With a smile on my face. If you want someone looking out for you look no further! More

by Sublimesarah1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2014 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to write this review! Bill is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 16, 2014

120% Satisfied A fine dealership. Bill Urbanski was my salesman that assisted with me with acquiring a 2nd vehicle. Bill took immediate action when I told him what More

by Thinzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2014 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! It's delightful to know that XXX was able to provide you with such a memorable and outstanding experience. Please come back and see us again in the future with anything else you might need. Take care! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 11, 2014

review made the drive for the truck.. not the dealership. nice dealership. the cafe was kinda neat, and the people werent bad, decent experience there for me More

by kfp1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
...
299
...