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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

March 30, 2014

Five stars all around! Now that I have purchased a vehicle from this dealership, I will never go anywhere else! The staff is so welcoming and eager to help. As soon as my bo More

by samiijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2014 -

McDonald GMC Cadillac responded

Congratulations on your first car-buying experience! We know purchasing a new vehicle can be intimidating, frustrating, and even stressful at times but our staff is fully trained and committed to catering to each guest that comes through our doors. We're glad to hear Rick made sure you receive the best service and drove away a happy and satisfied customer. We will be sure he hears of your awesome feedback and recommendations. Please do not hesitate to contact any of our team members if any questions or concerns arise. If you're interested in saving money on your first service appointment, be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and dealership updates to our fans. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 29, 2014

New Cadillac Purchase I was very happy with the service and helpfulness of Chris. Great Experience and I would recommend highly recommend McDonald Cadillac, I felt like a More

by reneebarber77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Apr 03, 2014 -

McDonald GMC Cadillac responded

Thank you for this great review! Customer service is our top priority here at McDonald GMC Cadillac, and I am pleased to hear Chris was able to display that to you! Congratulations on your new car, hope you are enjoying every minute of it! We truly appreciate your recommendations and if you have any questions please feel free to call or stop on by at any time. Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 29, 2014

We had a great experience! We worked with Art Neil. He answered all our questions and phone calls were returned promptly. We were very impressed with the size and selection of inventory. We choose a GMC More

by jimdawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Apr 03, 2014 -

McDonald GMC Cadillac responded

Thanks for the 5-star review, Jim! We're glad to hear Art was so helpful and contributed so greatly to your experience at our dealership and his hard work led to the purchase of a GMC Sierra 1500. Congratulations! Please keep in touch by liking and following us on Facebook and Twitter. We offer dealership specials and updates exclusively to our likers and followers. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 27, 2014

The best service! Nice and caring sales people! They are willing to do there best to get you the best deal possible! Very helpful with choosing the best car for you need. Would never shop anywhere else! More

by Angela1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

McDonald GMC Cadillac responded

At McDonald GMC Cadillac, we want each and every customer to receive the very best service we have to offer! Our highly-trained staff is eager to fight for the best deals for our customers and get you into a vehicle that perfectly fits your needs, wants and lifestyle. Thanks for taking a chance on us; we certainly appreciate your business as well as your encouraging feedback. We hope you'll think of us when the time comes for vehicle maintenance. Sincerely, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 27, 2014

GMC Envoy I was looking for a used car for my daughter. I met with Bill Urbanski and told Bill just what kind of vehicle I was looking for and my price range. More

by Shelby1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us. At McDonald GMC Cadillac, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Bill was able to find the perfect vehicle for your daughter for a deal you are most comfortable with. Congratulations on the new GMC Envoy! Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Thanks again, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 25, 2014

The overall experience at McDonald was great. Buying a new car can be a nerve racking thing and we did not feel like that at all at McDonald. Chris was excellent. Very helpful and friendly, overall great More

by meganmcsweyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Mar 27, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking a minute out of your busy day to write this marvelous review. Car shopping shouldn't be as hard as it is made out to be. Our knowledgeable and friendly team is here to make that experience as easy as possible. Chris will be pleased to know he was such a big help and will be glad to hear back from you. All of us look forward to the next time we may be of service. Please stay connected by liking and following us on Facebook and Twitter! Many thanks, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 25, 2014

Mike and his team of professionals treated me better than I have ever been treated by any Car dealership. I was treated like a person and not a Sale. He worked for several days trying to find me the perfec More

by sfcweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Mar 27, 2014 -

McDonald GMC Cadillac responded

We simply treat our customers with the respect and courtesy they deserve! It's unfortunate you did not find that while visiting other dealerships but we are grateful to have earned your business. I'm glad Mike was able to find the perfect car for you for a great deal. I will be sure pass along your compliments. Congratulations on your new car and thank you for choosing McDonald GMC Cadillac! We look forward to working with you again and taking care of all your future automotive needs. Before next time, be sure to like and follow us on Facebook and Twitter. You won't want to miss the dealership specials and updates we offer to our fans! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 24, 2014

Bill Urbanski made it easy to buy this car. He is a straight shooter, personable and loves what he does. He is not high pressure when it comes to closing the deal. More

by Tlchase5155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2014 -

McDonald GMC Cadillac responded

We appreciate you taking the time to share your experience with us and we are happy to hear that we were able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we do our best to make the car buying experience as easy and pressure-free as possible for all of our customers. It is encouraging to hear Bill did just that and took exceptional care of you. We look forward to assisting you with your future sales and service needs. Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 21, 2014

Bill was very friendly and helpful. He found the truck I wanted at a great price. I was also able to get an excellent loan rate. I live in Flint and would gladly drive the distance to buy another truck.f More

by AATruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2014 -

McDonald GMC Cadillac responded

Thank you for the 5-star review! At McDonald GMC Cadillac, our goal is to get into the vehicle you most wanted for the best possible deal there is. It is encouraging to hear that Bill was able to achieve this goal during your visit. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 21, 2014

They have extremely good service at McDonalds. Henry took care of all of our needs when we purchased our new Acadia through him. We also take our vehicles to McDonalds for servicing and always get fast More

by bainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2014 -

McDonald GMC Cadillac responded

I am happy to hear that your time spent with Henry was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new vehicle! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Thanks for your loyalty, and have fun driving your new vehicle. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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