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McDonald GMC Cadillac

Saginaw, MI

4.9
3,508 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,508 reviews

April 11, 2014

Great experience I went in with a very specific vehicle in mind that I wanted to purchase so it was going to be easy for whoever happened to help me. But I worked with More

by terosset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrick Calles, Chris Schlicker
April 10, 2014

New Truck I recently leased a 2014 GMC Sierra from McDonald GMC Cadillac dealing with Art Neil. I found Art to be thorough and informative. This is the 3rd ti More

by dwsaginaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
April 09, 2014

COMMON COURTESY I WOULD TO START OFF MY REVIEW IN A FEW WORDS, VERY NICE AJ WAS FRIENDLY OVER THE PHONE AND NEVER WAS PUSHY HE MADE FEEL LIKE I WAS BUYING A NEW CAR E More

by ERICK98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ SIMON
April 06, 2014

Friendly Service. Bill was a very nice man to work with, and he wasn't pushy at all. The service department was also very friendly as well. More

by Menchaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 04, 2014

My visit to McDonald GMC Cadillac was fabulous, I worked with Bill Urbanski and he took excellent care of me. Bill listened to what I wanted and found me a great vehicle at a great price. He worked on getti More

by dkcastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 03, 2014

Very professional and friendly. It was a pleasure doing business with Henry. They had the type of vehicle and the color I wanted. Everyone there was very nice. More

by Knitting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2014

Purchasing my dream car - with the help of Mike Pitzen I would like to start out by saying that, this is the first time ever that I have purchased a car without pressure. Mike Pitzen was very knowledgable More

by laurensmokoska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Apr 02, 2014 -

McDonald GMC Cadillac responded

Congratulations on your 2012 Dodge Challenger, Lauren! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Mike and Rodrick provided you with such a memorable and outstanding experience. Thank you for taking the time to write this marvelous review. We have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 30, 2014

Five stars all around! Now that I have purchased a vehicle from this dealership, I will never go anywhere else! The staff is so welcoming and eager to help. As soon as my bo More

by samiijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2014 -

McDonald GMC Cadillac responded

Congratulations on your first car-buying experience! We know purchasing a new vehicle can be intimidating, frustrating, and even stressful at times but our staff is fully trained and committed to catering to each guest that comes through our doors. We're glad to hear Rick made sure you receive the best service and drove away a happy and satisfied customer. We will be sure he hears of your awesome feedback and recommendations. Please do not hesitate to contact any of our team members if any questions or concerns arise. If you're interested in saving money on your first service appointment, be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and dealership updates to our fans. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 29, 2014

New Cadillac Purchase I was very happy with the service and helpfulness of Chris. Great Experience and I would recommend highly recommend McDonald Cadillac, I felt like a More

by reneebarber77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Apr 03, 2014 -

McDonald GMC Cadillac responded

Thank you for this great review! Customer service is our top priority here at McDonald GMC Cadillac, and I am pleased to hear Chris was able to display that to you! Congratulations on your new car, hope you are enjoying every minute of it! We truly appreciate your recommendations and if you have any questions please feel free to call or stop on by at any time. Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

March 29, 2014

We had a great experience! We worked with Art Neil. He answered all our questions and phone calls were returned promptly. We were very impressed with the size and selection of inventory. We choose a GMC More

by jimdawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Apr 03, 2014 -

McDonald GMC Cadillac responded

Thanks for the 5-star review, Jim! We're glad to hear Art was so helpful and contributed so greatly to your experience at our dealership and his hard work led to the purchase of a GMC Sierra 1500. Congratulations! Please keep in touch by liking and following us on Facebook and Twitter. We offer dealership specials and updates exclusively to our likers and followers. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

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