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McDonald GMC Cadillac

Saginaw, MI

4.9
3,508 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,508 reviews

March 08, 2014

My wifes and I experience at this dealer was great. Starting with Bill Urbanski the people that worked with us did a great job. They were very friendly and helpful using all the measures they could to More

by bwr9600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2014 -

McDonald GMC Cadillac responded

We sincerely thank you for taking the time to share your experience with us and leaving such praises for Bill. Bill is a terrific addition to our sales team and we are lucky to have him. We will be sure to pass along your great feedback and hope to see you again in the near future. If you need anything at all, please contact any one of our service members. Customer service is a passion of ours and we all would be happy to help. By liking and following us on Facebook and Twitter, you'll gain access to the exclusive dealership updates and service specials we post! Regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 27, 2014

I was referred to Bill Urbanski by my father who recently had a positive purchase experience with him. On February 15th I leased a 2014 GMC Terrain, and am happy to report I too had a great experience. Not o More

by scatesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new 2014 GMC Terrain! We are excited to hear that your car buying experience exceeded your expectations. Our highly-trained and knowledgeable sales staff is here to cater your every purchasing need! From providing the answers to your questions, to getting you familiar with different vehicle options, to arranging a great deal, we are here to serve you. Your kind words are appreciated and will definitely be passed on to Bill and to the rest of the sales team. If you have any questions, please don't hesitate to contact us. We look forward to your next visit. Until then, be sure to follow us on Twitter and like us on Facebook for updates and specials. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 20, 2014

I had an excellent experience at McDonald GMC with Art Neil. I had talked to Art on the phone on Thursday the 13th and indicated to him that I was interested in the McDonald lease pull ahead on my 201 More

by Williammac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Feb 21, 2014 -

McDonald GMC Cadillac responded

Congratulations on the purchase of your new 2014 GMC Terrain! We do our best to go above and beyond for you, and it is good to know that our dedicated sales team came through again in that regard. I am delighted to hear that you had such a fine experience with our staff. I'm most happy that Art and Tim were able to uphold the standards we set here at McDonald GMC Cadillac and make you feel confident enough to brag about us to all your friends and family. Your compliments will be passed along to them. If you are in need of anything else, please let us know. Enjoy your car and we look forward to your next visit! Best regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

February 18, 2014

Went to McDonald GMC to look for a newer truck with lower miles. I was approached by Bill who brought me inside to take a look at not only the cars on the lot but also the cars at other locations. After iden More

by thenr03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new truck! Thank you for taking the time to share your experience at McDonald GMC Cadillac. Bill's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 15, 2014

My husband David called Wednesday asking about the 2004 Cadillac Seville. Chris took the call answering all of our questions and made it clear to us that the car fax listed the car as being in an accident More

by seville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Feb 20, 2014 -

McDonald GMC Cadillac responded

Customer recommendations are invaluable and we thank you for yours! Chris' honesty, friendly personality and product knowledge make him a great addition to our team. We're glad you had the pleasure of working with him and we know he will certainly appreciate your feedback! Congratulations on the purchase of your 2004 Cadillac Seville! When the time comes for maintenance repair or attention, we hope you'll think of us. We gladly offer exclusive service specials and dealership updates to our Facebook fans and Twitter followers! Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 08, 2014

We visited McDonald GMC in pursuit of purchasing a GMC Terrain. We spoke with Art Neil. He asked all the right questions and helped inform us of all the options available as far as purchasing/leasing and More

by justplk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Feb 11, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new GMC Terrain! We are so excited to hear you had such a pleasurable experience at our dealership and that Art was so helpful. Customer service is a true passion of ours and we’re always encouraged to hear back from our happy customers. All of us at McDonald GMC Cadillac look forward to the next time we may be of service. Please contact us should you run into any issues or you have any questions regarding your new purchase; any team member will be happy to assist! Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 07, 2014

Very Friendly, Personable and worked with us on every detail that we needed addressed. A++ will be back again A few things needed fixing on the car and he didn't hesitate to get them fixed right away an More

by timnsara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2014 -

McDonald GMC Cadillac responded

Congratulations on your car! At Mcdonald GMC Cadillac, we strive to ensure that no question or concern goes unaddressed and it’s encouraging to know that Don was able to show you dedicated and personalized service. We look forward to working with you on your next service appointment. Until then, remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

February 01, 2014

Bill Urbanski is very professional and is focused on the customer. This is our second purchase with Bill and will definelty recommend him to my friends and family. Thanks again Bill. I love the Terrian. More

by Tammieramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
Feb 04, 2014 -

McDonald GMC Cadillac responded

Thanks so much for taking the time to write this review! Bill is exceptionally good at making connections with his customers and we are glad to hear he contributed so much to your purchases. We appreciate your recommendations and if you have any questions, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 30, 2014

Mike helped me out finding a car for my self. He helped me go through all the steps. I had no idea what I was doing either. It was the first time for me. I would recommend people to go there. More

by brian897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jan 30, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us. We are always excited to help customers find the way to their first car and we're honored to be a part of that important milestone. I’m so happy to hear that Mike was able to help find that perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 28, 2014

I WAS PLEASED WITH THE VEHICLE THAT I PURCHASED ,RANDY KROPP WAS REALLY PROFESIONAL AND DID A AWSOME JOB SELLING ME THE TRUCK I WAS LOOKING FOR.IT TOOK AWHILE BUT HE GOT IT DONE!!! THANKS RANDY More

by pepper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new truck and thank you for allowing McDonald GMC Cadillac the opportunity to earn your business. We are always encouraged to hear back from happy customers and your Randy will be exceptionally grateful to hear of your compliments. Providing excellent customer service is a true passion of ours and reviews like yours let our team know our hard work is paying off. We look forward to working with you again in the future. Please stay connected by liking and following us on Facebook and Twitter! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

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