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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

February 01, 2014

Bill Urbanski is very professional and is focused on the customer. This is our second purchase with Bill and will definelty recommend him to my friends and family. Thanks again Bill. I love the Terrian. More

by Tammieramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
Feb 04, 2014 -

McDonald GMC Cadillac responded

Thanks so much for taking the time to write this review! Bill is exceptionally good at making connections with his customers and we are glad to hear he contributed so much to your purchases. We appreciate your recommendations and if you have any questions, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 30, 2014

Mike helped me out finding a car for my self. He helped me go through all the steps. I had no idea what I was doing either. It was the first time for me. I would recommend people to go there. More

by brian897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jan 30, 2014 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us. We are always excited to help customers find the way to their first car and we're honored to be a part of that important milestone. I’m so happy to hear that Mike was able to help find that perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Warm regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 28, 2014

I WAS PLEASED WITH THE VEHICLE THAT I PURCHASED ,RANDY KROPP WAS REALLY PROFESIONAL AND DID A AWSOME JOB SELLING ME THE TRUCK I WAS LOOKING FOR.IT TOOK AWHILE BUT HE GOT IT DONE!!! THANKS RANDY More

by pepper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new truck and thank you for allowing McDonald GMC Cadillac the opportunity to earn your business. We are always encouraged to hear back from happy customers and your Randy will be exceptionally grateful to hear of your compliments. Providing excellent customer service is a true passion of ours and reviews like yours let our team know our hard work is paying off. We look forward to working with you again in the future. Please stay connected by liking and following us on Facebook and Twitter! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 23, 2014

Marquise is an excellent salesperson. She was very knowledgeable about the vehicle we were interested in purchasing. She didn't try to oversell and push us into buying something we weren't interested More

by sjdarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2014 -

McDonald GMC Cadillac responded

Above all else, our customers are our number one priority. We aren't happy unless you are! It is important you feel comfortable with your purchase and all questions or concerns you may have are addressed. It sounds like Marquise really made an effort to make sure you were comfortable with new car! We will be sure to pass along your praises. We value your recommendations and look forward to working with any referrals you may send our way. Until we may have the pleasure of working again with you in the future, please like and follow us on Facebook and Twitter! Sincerely, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 23, 2014

Sales consultant was professional, expedient and had a pressure free attitude. I would recommend him to anyone. I anticipate giving repeat business in the coming years. More

by UserFriendly356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 24, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for your recommendations and for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business. We look very forward to seeing you again in the future! Thanks again, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 21, 2014

Marquise was a very friendly salesperson to deal with. She was not the normal pushy type salesperson. She answered all our questions and on the test drive explained all the new electronic features. I high More

by shelley1965
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new car! We appreciate the opportunity to do business with you as well as your awesome feedback. Marquise is a true asset to our team and I'm glad to hear she was so helpful. I will be sure to pass along your compliments. Thank you for your recommendations and we look forward to working with you again in the future. Before your first service appointment, be sure to download the service specials we offer to our Facebook likers and Twitter followers! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 21, 2014

My husband and I were very satified with the salesman and the work he put into the deal to make sure we were in the right vehicle that we needed/wanted. thank you More

by cbugenske01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don O'hara, Mike Pitzen
Jan 23, 2014 -

McDonald GMC Cadillac responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 17, 2014

Marquise was very professional and understanding to my situation. My Dad bought a car here back in 1999 and you've always helped him with maintenance and any other problems. That's why I came here. Marq More

by ckotcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

McDonald GMC Cadillac responded

Candy, thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Marquise is an asset to McDonald GMC Cadillac and it is encouraging to hear that she impressed you by delivering our trademark professional and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 16, 2014

My pregnant wife and I spent the last 3 weeks looking for an affordable vehicle that was safe for my new addition for the family. Mike went out of his way to look for the perfect car for us. The original ca More

by Kushrynada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jan 17, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new car! Thank you for taking the time to write about your experience with us. At McDonald GMC Cadillac, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Mike was able to help find the perfect vehicle for you. He will be thrilled to hear of your praises. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 13, 2014

Was very friendly and knowledgable. If she wasn't sure if something she would find out for us! Would defiantly recommend potential buyers to her! More

by Latoyabland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquise Mauro
Jan 15, 2014 -

McDonald GMC Cadillac responded

It is wonderful to hear that our sales team was able to provide you with a friendly and knowledgeable car shopping experience! We really appreciate this feedback and we will share it with them. Thank you for your recommendations and if you have any questions please feel free to contact us. All the best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

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