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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

January 09, 2014

Rick Combs was very friendly and eager to help with transitioning from a lease to purchase. Would highly recommend him to others. Thank You! More

by kortman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 10, 2014 -

McDonald GMC Cadillac responded

We would like to thank you for taking the time to write about your experience at our dealership. Rick is a valued member of the McDonald GMC Cadillac sales team and we all strive to provide excellent service! Thank you for your recommendations and we look forward to seeing you again in the future. Thanks again! Sincerely, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 08, 2014

Purchasing our new GMC through Art Neal was stress free and easy. He was helpful and I know he did everything in his power to give us the best deal possible and his knowledge of the vehicle itself was als More

by TrotAsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Jan 09, 2014 -

McDonald GMC Cadillac responded

Congratulations on your new GMC! Thank you for taking the time to write about your experience. It is magnificent to know that Art was able to provide you with a pressure-free and knowledgeable service and help you get the best possible deal there is. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. All the best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

January 08, 2014

I have purchased 2 other vehicles from this dealership in the past and they are always my first choice to shop for a car. My latest purchase experience re-affirmed this choice. I worked with Adam Pomaville More

by pegwilken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2014 -

McDonald GMC Cadillac responded

Thank you for this wonderful review of our dealership! We strive to make the car buying process as quick and enjoyable as possible, and we are happy to know that our sales team always ensures you have first class customer service when working with us. Enjoy driving your new vehicle and we're sure you will have many years of happiness driving in it. I will be sure to pass along your praises to Adam! Thank you for trusting Sport Durst Auto with you car buying needs and we greatly appreciate your recommendations. We look forward to having the opportunity to work with you again in the future! Kind regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

January 06, 2014

Chris worked hard with me to make a deal on trading in two vehicles and purchasing one new and one used. I feel like I got what I wanted out of my trade-ins. Chris worked hard to find all discounts avai More

by LindaBader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Jan 08, 2014 -

McDonald GMC Cadillac responded

Linda, thanks so much for the nice review! Chris is a key component of our team here at McDonald GMC Cadillac and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Best regards, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

December 20, 2013

Henry was very knowledgeable, helpful and friendly. He was recommended by a friend who said he goes above and beyond. I haven't had service. More

by Fielding
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2013 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us. Hery's patience, product knowledge, and his willingness to go above and beyond for his customers make him a terrific addition to our sales team. I'll make sure to let him know of your feedback. Check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Best, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

December 19, 2013

On line purchase. I have purchased 8 cars online in the last 4 years. This was the easiest of all. Got an excellent vehicle at a fair price, and only took 3 days total. would buy from them again without he More

by pkeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Simon
Dec 20, 2013 -

McDonald GMC Cadillac responded

It is very kind of you to write us such a nice review. At McDonald GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction and we do our best to make your online car buying experience as easy and stress-free as possible. Should you need anything else our door is always open so please don't hesitate to pay us a visit. In the meantime, surf on over to our Facebook and Twitter pages for exclusive offers. Thank you, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

December 06, 2013

Your survey required me to select my vehicle but Olds wasn't on it so I selected a Cadillac!! I purchased a 2003 Olds Silhouette. I have been looking for a car since the Spring. I started out lookin More

by johndotty2sbcglobalnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2013 -

McDonald GMC Cadillac responded

Congratulations on your new purchase Dotty! I hope you are continuing to enjoy your 2003 Oldsmobile Silhouette. It’s wonderful to know that you feel confident in your decision to choose McDonald GMC Cadillac, as your dealer. Marqi is a valued employee here at McDonald GMC Cadillac and she will be pleased to hear your feedback. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Thank you, Trina Taylor Customer Relations Manager trinat@mcdonaldauto.com

December 03, 2013

I gave the rating of great because I feel that Rick went above and beyond his call of duty. He was responsive to all of my calls, never made me feel as though i was pestering or getting on his nerves. No qu More

by prettygirl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

McDonald GMC Cadillac responded

Joseph and Sheila, what an enjoyable review to read! It is reassuring to know that Rick provided you with a hassle-free and welcoming shopping experience. His primary concern is delivering flawless customer service, that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 27, 2013

I have developed a great car buying relationship over the years, with Sales Consultant Henry Bujold and all in the service department. They have always provided the right vehicle at the right price. More

by larryerskine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

McDonald GMC Cadillac responded

Larry, thank you so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

November 26, 2013

This is the second vehicle we bought new at mcdonald gmc and very pleased with the salesman, art neil, and the overall way we were treated by everyone at the dealership. I had to bring the new vehicle back More

by boz916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Dec 03, 2013 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Art is a valued employee and it is great to hear that we were able to meet your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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