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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

November 02, 2013

We are very pleased with the service received from Bill U. at McDonald! We had totaled our van and needed something new, reliable, at a good price and quickly. Bill answered all of our questions, was kno More

by cair129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! We work very hard to ensure that our customers are pleased with the service they receive. Be sure to contact us with any questions you may have. Also, find us on Facebook and Twitter for access to exclusive content and offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 31, 2013

Best experience at a dealership ever..... Mike went above and beyond to make sure everything was done correctly.... Will most certainly recommend mike and McDonalds More

by Russellbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen, Mike Pitzen
Nov 01, 2013 -

McDonald GMC Cadillac responded

Thank you for taking the time to review us! We strive to provide excellent service to all of our customers. It is always rewarding to hear positive feedback. We would also like to thank you again for recommending us. Please do not hesitate to reach out to me if you have any questions regarding any of your future automotive needs. We look forward to seeing you again soon. Don’t forget to connect with us on Twitter and Facebook for specials and updates. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 28, 2013

Mike Pitzen was great to work with purchasing a used suburban. I was considering both a 2013 and a 2012 that he had on the lot, but was focusing on the 2012 due to price. I got to drive both vehicles More

by ebrlead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Oct 28, 2013 -

McDonald GMC Cadillac responded

It's great to hear what sounds like your account of an all-around great sales experience! We really appreciate you going out of your way to leave this review. Congrats on the new Suburban. If you have any questions or concerns, don't hesitate to contact us. Also, locate us on Facebook and Twitter to stay informed with the latest deals and events going on. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 26, 2013

The car I purchased is a great car. My favorite thing about the car is remote start. The service was great and I could not have asked for more. I gave a great rating because of the great service. More

by mconlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2013 -

McDonald GMC Cadillac responded

Congrats on the new car! That remote starter will really come in handy this winter. Also, thanks for taking the time to leave your feedback. It is a great help to us. We look forward to seeing you next time! Be sure to find us on Facebook and Twitter to get access to exclusive deals and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 24, 2013

Adam worked hard to find us the vehicle we wanted at the price point we wanted. Adam was very knowledgeable about the vehicle and very easy to work with. We would recommend him to any one looking for a car More

by Yhpbbz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2013 -

McDonald GMC Cadillac responded

Thanks for writing us this review! We pride ourselves on the high level of knowledge and professionalism our team possesses. It's great to learn that you were satisfied with the experience. Come see us again! Also, be sure to find us on Facebook and Twitter to take advantage of special events and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 24, 2013

My experience in leasing my new Cadillac could not have been better because of Henry. He was professional, courteous and on top of things. I will definitely go back to see Henry when the time comes. He con More

by ScottAwad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2013 -

McDonald GMC Cadillac responded

Scott, this is great feedback! Thanks for taking the time to leave it. Customer satisfaction is top priority to us, and we will go to great lengths to achieve it. Be sure to come see us, should you have any questions or concerns. Also, stay in touch with us on Facebook and Twitter because we often post service specials and other dealer events there. Thanks again! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 23, 2013

Buying from McDonald's dealership made our first experience easy and fast! Bill U was patient and supportive I finding us the perfect vehicle. They had it waiting on the lot before we ever arrived! More

by Kelsey.weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2013 -

McDonald GMC Cadillac responded

Kelsey, we are honored to be the first dealership to provide you with a great experience! It can oftentimes be a very stressful event. That's why we do our best to provide friendly, pressure-free service. Come see us if you have any questions whatsoever. Also, connect with us on Facebook and Twitter for access to exclusive offers and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 23, 2013

Art Neil was great. He was very patient with us , answering all of our questions and explaining all the wonderful Features of our Cadillac SRX. The whole transaction was first class. More

by Luflin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Oct 23, 2013 -

McDonald GMC Cadillac responded

Thanks for taking the time out of your busy day to write us this review. We truly appreciate it. Art is always thorough in regards to product knowledge, and consistently maintains a superior level of professionalism. We hope you enjoy your SRX! Don't hesitate to contact us with any questions. Also, stay informed about our current service specials by following us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 22, 2013

Scott was excellent . Will tell all my friends about him. He took the time I needed to look at vehicles and he didn't pressure me into making any choices. More

by Joan miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberson, Scott Roberson
Oct 23, 2013 -

McDonald GMC Cadillac responded

Joan, we had a great time working with you; Scott especially. Thank you for leaving this review! Be sure to come see us if you have any questions. Also, find us on Facebook and Twitter for the opportunity to get some sweet deals on service and parts. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

October 22, 2013

My visit was great they got me in a new car fast and I love it, they also are very friendly and wanted to make sure I was happy!!! More

by karenmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2013 -

McDonald GMC Cadillac responded

This is great to hear! Thanks for taking the time to leave us feedback. We work hard to make our customers happy. Hopefully we get to see you again in the future! Take advantage of great deals and promotions by finding us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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