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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

August 01, 2013

I chose the dealership because they had the exact GMC Sierra I wanted. I went to the dealership and they were extremely professional from the moment I walked in. They took me out of my lease and put me i More

by hwcombined
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schlicker
Aug 05, 2013 -

McDonald GMC Cadillac responded

At McDonald GMC Cadillac, providing friendly and informative service is our number one priority. Chris is a valued member of our team and I am extremely pleased to hear that he made your experience simple and smooth. If any questions about your GMC Sierra come up down the road, do not hesitate to contact us right away. We look forward to working with you again and hope that you enjoy the ride. Find us on Facebook and Twitter for service specials and we look forward to seeing you soon. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 01, 2013

Jessie was very friendly and not pushy at all, which we greatly appreciated! My only complaint is that it would have been nice if we were made aware of (& given an explanation for) the $200 D.O.C fee ahe More

by ktheaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farver
Aug 05, 2013 -

McDonald GMC Cadillac responded

Thank you very much for this excellent rating. I'm happy to hear that overall your experience was enjoyable and hassle-free. I do apologize for any confusion about the fee, and hope that you'll contact us about it if you have any further questions. Other than that, it's fantastic that Jessie made your visit informative and comfortable. We look forward to working with you again and invite you to follow us on Facebook and Twitter to discover fantastic service specials. Take care, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 30, 2013

Randy was great! He went out of his way to make sure I was able to get financed and in a newer vehicle the same day! what a great guy!! More

by mistyblu79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

McDonald GMC Cadillac responded

Congratulations on the new vehicle! I'm happy to hear Randy provided you with top of the line service and that your car buying process was simple and hassle-free. Thank you very much for the excellent rating. It means the world to hear feedback like this and we hope that you'll continue to service your car with us for years to come. Take care and make sure you're following us on Facebook and Twitter, as frequent service department specials are posted. Regards, Sincerely, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 27, 2013

Everyone was very friendly, Marquise took her time with us and answered our questions. She didn't hurry with us she was very pleasent...glad we dealt with her. More

by gmcsaginaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

McDonald GMC Cadillac responded

It's excellent to learn about your amazing experience at our dealership. Our staff takes pride in providing nothing but the best and I'm especially happy that Marquise went above and beyond with all of your automotive needs. Take care, enjoy the ride and the next time you need service, be sure to follow us on Facebook and Twitter to find coupons! Sincerely, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 25, 2013

Very friendly and helpful. Made the entire buying experience very smooth and easy. Took care of everything in one day: test drive, financing, vehicle prep, and final paperwork. Would definitely recom More

by belld821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

McDonald GMC Cadillac responded

We appreciate you taking time out of your surely busy day to leave this fantastic review. The kind of service you describe is precisely what we shoot for and it feels good to know that we're doing our job correctly. If you have questions down the road, be sure to contact us right away. Also, follow us on Facebook and Twitter to discover incredible service specials. We look forward to seeing you again. Best, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 18, 2013

I had a great experience at this dealership. Everyone was very friendly and helpful. Our questions were answered quickly. We were very satisfied and would recommend you to people we know. Thank you. More

by mcjriley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2013 -

McDonald GMC Cadillac responded

This is such great feedback! It truly means a lot to us because it shows that our customers care as much about the quality of our service as we do! If you have any future automotive needs, feel free to come back to see us. And don't forget to connect with us on Facebook and Twitter. We regularly post great content and specials that you can take advantage of. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 18, 2013

My car purchase experience was great. Bill was excellent to work with answering all my questions quickly. Love the dealership waiting area! I saw pictures of it online and Bill was happy to show my wife and More

by rpiaskowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2013 -

McDonald GMC Cadillac responded

Thanks for taking the time to leave this review! We put a lot of hard work into making our waiting area comfortable for our customers, similar to the amount of work we do to ensure that our customers have a satisfying sales experience. We look forward to seeing you in the future! Also, stay connected with our online deals and promotions by finding us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 16, 2013

This is the second vehicle I have bought from McDonald and I am sure I will keep shopping there. I have already recommended them to friends and family. The staff is very friendly. Randy has been nothing b More

by jfrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2013 -

McDonald GMC Cadillac responded

It's great to hear that your experience went so well! Thanks for being such a loyal customer. If you have any questions or concerns about your new vehicle, feel free to reach out to us. Also, take advantage of great deals online by connecting with us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 16, 2013

Bil was great! I would highly recommend him to anyone looking to purchase a vehicle. I had a payment in mind and he did what was needed to keep me in that range. Any concerns or questions I had he was qu More

by Duffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review regarding your visit to McDonald GMC Cadillac! Bill, along with our entire team, are excellent at determining a customers' budget and providing a solution within that budget. We look forward to seeing you again! Also, be sure to follow us on Facebook and Twitter for exclusive deals and content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 14, 2013

Marquise was a very good salesperson....answered all of our questions, researched answers she was not sure of....She did not "high pressure" the sale...but was very helpful. She had informed us, she was n More

by mjhagenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2013 -

McDonald GMC Cadillac responded

It's great to hear this feedback about your visit, as it helps us to maintain our exceptional level of service. Thanks for taking the time to leave this review! Our team pride themselves on their knowledge and professionalism. We look forward to seeing you again in the future! If you have any questions, feel free to reach out to us. Also, follow us on Facebook and Twitter for great deals and incentives. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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