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McDonald GMC Cadillac

Saginaw, MI

4.9
3,507 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,507 reviews

July 06, 2013

Going to a car dealership I was nervous, but Art made us feel at ease. We appreciated the fact that he asked exactly what we wanted, then checked the inventory. He found our match and drove it to us. More

by barbhorning10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Jul 08, 2013 -

McDonald GMC Cadillac responded

Thank you for your kind words! Art will greatly appreciate the shout-out. It's wonderful he listened to your needs and drove your perfect vehicle to you! Please reach out to us if you need anything from our staff. Don't forget to find us on Facebook and Twitter for exclusive content and specials as well. Congratulations on your new Terrain! Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 06, 2013

Very efficient processes in place at all levels. Interested in listening to your needs and finding the right vehicle fit. We loved working with this dealership. More

by dkmouss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2013 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this great review. At McDonald GMC Cadillac, our number one priority is providing our customers with a great experience from start to finish. We're thankful you understood this after visiting us. We look forward to earning your business in the future. Don't forget to find us on Facebook and Twitter for exclusive promotions and specials. Regards, Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 04, 2013

This is the second time I have shopped at McDonald and with Scott Roberson. Let me say he is beyond professional and really works hard for you. I had a pretty challenging mission and he quite literally More

by jacobaias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farver, Scott Roberson
Jul 15, 2013 -

McDonald GMC Cadillac responded

This is a wonderful review! Thanks for going out of your way to let us know about your experience. Your opinion is invaluable! Scott holds himself to a very high standard, as do all of our employees. We hope to see you again in the future! Also, be sure to connect with us on Facebook and Twitter to take advantage of great deals and incentives. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 02, 2013

They are very nice, and attractive. Great manners, helped with all the question we had. Had a very good experience working with them on finding the right car for us :) More

by Chadpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2013 -

McDonald GMC Cadillac responded

Chad, thanks for doing business with McDonald GMC Cadillac! Customer satisfaction is our top priority because we know that it's crucial to our success. We are very pleased to hear that your experience was positive. Come back to see us in the future! Also, connect with us online to gain access to exclusive internet offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 27, 2013

very friendly dealership, everyone was willing to answer my many questions. Art Neil is very unique! My new bose radio will have Frank Sinatra singing everyday! More

by blonde24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
Jul 15, 2013 -

McDonald GMC Cadillac responded

We really appreciate that you took time to leave feedback about your experience. It's really helpful for us! Art is such a great person to work with and we're glad to hear that you feel the same. Come back to see us if you have any needs in the future. Also, find us on Facebook and Twitter for access to exclusive deals and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 24, 2013

As I was browsing the lot, Mr. Washington approached me with a very friendly and helpful manner. He listened to my vehicle purchasing needs and concerns and ensured that they were met. Because of Mr. Washi More

by blackeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! We go above and beyond to ensure that our customers have positive experiences. If you have any questions or concerns about your new car, please come back to see us! Also, connect with us on Facebook and Twitter for access to exclusive internet content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 20, 2013

Scott Roberson was extremely helpful from the starting gate. He was straight forward and really looked to meet my needs, not just make the sale. This was extremely important, especially with our time li More

by jacobaias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberson
Jun 25, 2013 -

McDonald GMC Cadillac responded

I'm so glad to hear that your visit to McDonald GMC Cadillac was able to meet your expectations. Providing excellent service is very important to us because we know that it will encourage future visits. We look forward to helping you out again in the future! Also, be sure to follow us on Facebook and Twitter for updates on special deals and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 19, 2013

Adam was great. I think the thing I liked most was that he was not too pushy. I knew what I was looking for and McDonalds had it in stock. Adam did not try to sell my something more expensive or change More

by samsgram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2013 -

McDonald GMC Cadillac responded

At McDonald GMC Cadillac, we know that being able to provide friendly and honest service is key to being successful. I'm glad to hear that your visit went well. If you have any future questions or concerns, don't hesitate to come back in! Also, stay informed with special promotions by following us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 18, 2013

I was looking for a Cadillac SRX for a few weeks and came across one at McDonald's. I had negative equity on my current vehcile and wanted to get into a SRX with a certain monthly payment. Bill and his tea More

by teelab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! We will do whatever it takes to satisfy our customers to make sure they get the car they want at the price they can afford. We look forward to seeing you again in the future. Also, follow us on Facebook and Twitter for access to internet savings. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 18, 2013

Mike took his time to work with me and answer all my questions in person and on the phone when making my decision on which vehicle to purchase. He was very friendly and not pushy. I would recommend pu More

by denys671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
Jun 25, 2013 -

McDonald GMC Cadillac responded

Thanks for taking the time to leave this feedback about your visit! Mike is extremely helpful and knowledgeable and it sounds like you perceived that during your visit. We look forward to assisting you with your automotive needs in the future. Be sure to connect with us online for access to internet exclusive offers. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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