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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

May 08, 2013

I came back to MacDonald for another oil change because I had received such good service in the past. After seeing an email that mentioned a Chevy Impala LT, I decided to talk to a sales person and was dire More

by megoptera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodrick Calles
May 11, 2013 -

McDonald GMC Cadillac responded

Thanks for doing business with McDonald GMC Cadillac! We make a strong effort to ensure that each customer's experience is exceptional. Congratulations on your new car! If you have any questions regarding it, please come back to see us. Also, follow us on Facebook and Twitter for exclusive deals and content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 07, 2013

Jesse was extremely helpful and knowledgable. It was nice being a female making the purchase, that he gave important information while not feeling I was being taken advantage of. He has patience and is More

by juliedenome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! Jesse is a people person and one of our best employees. His communication skills allow him to build meaningful relationships with his customers. We hope to see you at McDonald again sometime. Also, don't forget to follow us on Twitter and Facebook for exclusive internet deals. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 06, 2013

Nice facility and great service Great selection of trucks on hand. I would recommend this dealership to friends and family. They ask over and over is there any thing that the truck don't have on it that you More

by ken1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pitzen
May 06, 2013 -

McDonald GMC Cadillac responded

Ken, thanks for doing business with McDonald GMC Cadillac! Our main focus is to ensure that our customer service is top-notch and that we have a great selection of vehicles on hand. I look forward to seeing you back in the future! Don't miss out on our internet exclusive specials by following us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 06, 2013

Kevin was extremely helpful and willing to work with me to find my perfect car. He was so hardworking in helping me and even recommended a great insurance place when I was looking at that. He made my exper More

by selutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2013 -

McDonald GMC Cadillac responded

Thanks for leaving this review! Kevin works hard at being able to offer a comprehensive sales experience, especially when it comes to customers' needs. I'm glad that your time with us with us was positive! If you have any further automotive needs, please come back to visit. Also, be sure to follow us on Facebook and Twitter to stay informed with exclusive deals and specials. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 05, 2013

Found John to be very knowledgable. He enquired about my wants and needs, provided lots of beneficial info. and was not pushey. Appreciated the welcoming staff. I was offered coffee and a seat while wa More

by lneuenfeldt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2013 -

McDonald GMC Cadillac responded

I really appreciate you taking the time to leave this review about your experience with McDonald GMC Cadillac. John is a great salesman who is very knowledgeable and friendly. I'm glad that came across during your interaction with him! We look forward to seeing you again in the future. Also, be sure to follow us on Facebook and Twitter for specials and promotions. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 03, 2013

Henry demonstrated care for my needs as a customer in a very professional, attentive way. I appreciate his approach of not letting his sales goals get in the way of working with the customer to best serve More

by sweigam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2013 -

McDonald GMC Cadillac responded

Henry truly is a great professional, focused on determining the needs of the customer and making those his top priority. Thanks for being so kind as to write this review about your experience! If you have any further questions or concerns, don't hesitate to come back for another visit. Also, stay connected with us online by following us on Facebook and Twitter. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

May 02, 2013

Rick Coombs was terrific!! He was genuinely interested in my experience and even went the extra mile to get things addressed on the truck I purchased. He even called me to offer for the vehicle to be broug More

by jamslams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2013 -

McDonald GMC Cadillac responded

I am glad to hear that your experience with us at McDonald GMC Cadillac was so positive! We strive to create that type of interaction with each one of our customers. Come back to see us again in the future. Also, follow us on Facebook and Twitter for exclusive deals and content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 30, 2013

My wife and I had a great experience with this dealer ship and our sales man (Art Neil). We went in only to take a test drive, but they made us a deal we could not pass up. Art was very helpful and frien More

by Icampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Neil
May 06, 2013 -

McDonald GMC Cadillac responded

Thanks for choosing McDonald GMC Cadillac! We put our customers first, and strive to create the best possible experience for them. We look forward to seeing you in the future. Also, be sure to follow us on Facebook and Twitter for exclusive deals and content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 25, 2013

After about 10 months of looking for a used Cadillac Deville (years 1995-1999), this 1999 Cadillac Deville showed up on the McDonald Cadillac internet website. When calling about this car we were direc More

by modengines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2013 -

McDonald GMC Cadillac responded

Thanks for taking the time to leave this kind review of Bill and McDonald GMC! Bill and the team work hard to give the best service of any dealer for miles in any direction. Congrats on the new Deville! If you have any further questions or concerns, please come back to see us. Also, check us out on Facebook and Twitter for exclusive deals and content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

April 25, 2013

Stopped in on a Saturday morning looking for a Cobalt for my daughter. Nothing on lot at the time that matched what we were looking for. Left my name and number with Jesse. He called back within a few hours More

by DonWilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2013 -

McDonald GMC Cadillac responded

Don, thanks for your business! I know Jesse had a pleasure working with you as well. He goes above and beyond to make sure our customers feel comfortable during the buying process. If you have any questions or concerns related to your new vehicle, don't hesitate to come back for another visit. Also, check us out on Facebook and Twitter for exclusive deals and content. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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