McDonald GMC Cadillac

Rick was amazing. He was very helpful and made sure that I didn't have to drive 2 1/2 hours for a second time. He made things happen. I would drive the 2 1/2 hours again to due business not only with thi I didn't have to drive 2 1/2 hours for a second time. He made things happen. I would drive the 2 1/2 hours again to due business not only with this dealership but also with Rick. I would reccommend this dealership to everybody. Rick needs a special at a boy. He made me feel comfortable and was very helpful. Thank you for a great visit. I read the plague on his wall that stated that he was used car dealer of the year for 2009. Now I know why. More

We love our Terrain! Since I drive it most of the time, I We love our Terrain! Since I drive it most of the time, I can truly say it is a great SUV. It handles very well, also during a rain storm I was in. We love our Terrain! Since I drive it most of the time, I can truly say it is a great SUV. It handles very well, also during a rain storm I was in. I would recommend this car to anyone. I've had strangers ask me about it and say what a good looking car it is. Carol Baxter More

Mr. Washington was very helpful and knowledgeable about the car I decided to purchased. He was willing to locate a vehicle of my choice if it wasn't on the lot. He made sure I was comfortable during the the car I decided to purchased. He was willing to locate a vehicle of my choice if it wasn't on the lot. He made sure I was comfortable during the paperwork process offering me water and access to the waiting room to watch TV while I waited for my turn to sign the final paperwork. My overall experience with Mr. Washington was excellent. I have already told three of my friends to ask for Mr. Washington when they decide to purchase there new cars before the end of September 2010. More

I wasted about 3 hours earlier in the day at another dealership. They were not giving me a fair deal on my trade in, the price of the vehicle increased by 2500 from when I called that morning and in gen dealership. They were not giving me a fair deal on my trade in, the price of the vehicle increased by 2500 from when I called that morning and in general they were just haggling me trying to get the most money they could possible get from me. The moment I stopped at McDonald, Rick was friendly and knowledgeable. McDonald gave me a fair price on my trade in right away, the price of my certified used vehicle was reasonable and the staff was wonderful to work with from the sales staff to the financial. Overall the experience was great and the dealership gave me the immediate impression it was a higher class reputable dealership. I will always give McDonald an opportunity for all my future vehicles. More

I called the dealership and spoke with Mr Coombs,I told him what type of car I was looking for ,He drove the car to my home in Midland, I was really impressed,it was like he read my mind.I needed a velical him what type of car I was looking for ,He drove the car to my home in Midland, I was really impressed,it was like he read my mind.I needed a velical to transport six kids to and from school ,I never knew that a crossover had three row seat until I saw the inside of that one . I called my husband and told he about the crossover,the next day we went to saginaw,he test drove the velical,and bought it an hour later. Mr Coombs was able to meet all of my needs and he even called me two days later to make sure that I was happy with my new ride. I love it!!!!!!!! Thanks you Mr. Coombs!!!!!! More

Jeff Wegner is a salesman that I would recommend to family and friends. He worked with my demands to quickly find vehicles. He answered questions quickly and resolved issues in a timely fashion. He is family and friends. He worked with my demands to quickly find vehicles. He answered questions quickly and resolved issues in a timely fashion. He is will to put his word behind a promise and stands by what he has promised. More

I rated the experience as great because it was GREAT!!!!!! Bill Urbanski was a professional salesman. He was very personable and very easy to communicate with. He showed me all of my options in ty GREAT!!!!!! Bill Urbanski was a professional salesman. He was very personable and very easy to communicate with. He showed me all of my options in types of cars that were available and he answered all of my questions. he made it very easy to do business with this dealership, from choosing a car to the test drive to the finance options. He was always available by phone and he returned all of my calls when I left a message. He called me after the sale to inquire about my satisfaction and made me a very happy customer. Usually the experience of buying a car is very long and tedious and frustrating. I was very pleased at the efficiency of the entire sale process. I would recommend this dealership and Bill to anyone I know and I will come back when I am ready to purchase another vehicle. More

Ronald went above and beyond to get me into my new Truck. He was very friendly and courtous and I appreciate all his hard work. Derrick was also freindly and helpful. On the day of the sale. the financial He was very friendly and courtous and I appreciate all his hard work. Derrick was also freindly and helpful. On the day of the sale. the financial officer gave me a lot of good advice. I would recommend Roland to any family and friend. Thank You McDonald GMC. More

Jeff was very friendly and accomodating. The day I purchased the vehicle I was pulled over as one of the headlights were burnt out. Jeff came to wy work the next day, picked up my vehicle and had the purchased the vehicle I was pulled over as one of the headlights were burnt out. Jeff came to wy work the next day, picked up my vehicle and had the lightbulb replaced. Most dealerships wouldn't do that as the vehicle I purchased was 8 years old and was sold "as is". He understood my frustration however, even though he had already "made the sale" and assisted me in getting it fixed. I would recommend him to my friends/family. More

I had been thinking about buying a new vehicle for the I had been thinking about buying a new vehicle for the past 2 years. I was downsizing from a Tahoe as their cost was becoming too prohibitive for m I had been thinking about buying a new vehicle for the past 2 years. I was downsizing from a Tahoe as their cost was becoming too prohibitive for my budget. Initially, I planned on getting an Envoy, but as they were phased out, my attention turned to the GMC Acadia. I knew that I would be looking for one at McDonald Cadillac GMC as they were the dealership in the area. I had heard nothing but positive feedback from family and friends about the sales and service at McDonald Cadillac GMC - and they were right! Everyone that I came in contact with at the dealership was very pleasant and professional. I would especially like to thank my salesperson, Chuck Latty, for such a pleasurable buying experience. Chuck did a wonderful job from the moment I inquired about Acadia information, through the test drives, ordering and actual vehicle delivery. He respected the fact that I had done my homework before I arrived and knew what I wanted. He was not pushy, as salesmen are stereotyped, but professional, respectful and pleasant. On the day of vehicle delivery, everyone worked together to get my vehicle ready as I had running boards added to my vehicle and other services completed. Everyone worked hard to get my vehicle completed that same day so I wouldn't have to come back at another time. Chuck went above and beyond that day - showing me the actual running boards under my own vehicle before they were installed - let alone staying after the dealership closed (when he could have been going home to his family) to orient me to my vehicle and get my OnStar set up. I also watched the special attention to detail he gave to my vehicle during delivery as he opened the doors with a cloth so there wouldn't be any fingerprints on the chrome. Chuck is a positive asset to McDonald Cadillac GMC and it was an honor to meet him. You don't meet people like that often in life. I am extremely pleased with the exceptional experience I had at McDonald Cadillac GMC. I've never been treated so well when buying a new vehicle. McDonald Cadillac GMC is truly the best! Because of this, I will be back to see Chuck for my next vehicle purchase. Loving my 2011 GMC Acadia, Jeannine M. Reisig More