McDonald GMC Cadillac

I rated the experience as great because it was GREAT!!!!!! Bill Urbanski was a professional salesman. He was very personable and very easy to communicate with. He showed me all of my options in ty GREAT!!!!!! Bill Urbanski was a professional salesman. He was very personable and very easy to communicate with. He showed me all of my options in types of cars that were available and he answered all of my questions. he made it very easy to do business with this dealership, from choosing a car to the test drive to the finance options. He was always available by phone and he returned all of my calls when I left a message. He called me after the sale to inquire about my satisfaction and made me a very happy customer. Usually the experience of buying a car is very long and tedious and frustrating. I was very pleased at the efficiency of the entire sale process. I would recommend this dealership and Bill to anyone I know and I will come back when I am ready to purchase another vehicle. More

Ronald went above and beyond to get me into my new Truck. He was very friendly and courtous and I appreciate all his hard work. Derrick was also freindly and helpful. On the day of the sale. the financial He was very friendly and courtous and I appreciate all his hard work. Derrick was also freindly and helpful. On the day of the sale. the financial officer gave me a lot of good advice. I would recommend Roland to any family and friend. Thank You McDonald GMC. More

Jeff was very friendly and accomodating. The day I purchased the vehicle I was pulled over as one of the headlights were burnt out. Jeff came to wy work the next day, picked up my vehicle and had the purchased the vehicle I was pulled over as one of the headlights were burnt out. Jeff came to wy work the next day, picked up my vehicle and had the lightbulb replaced. Most dealerships wouldn't do that as the vehicle I purchased was 8 years old and was sold "as is". He understood my frustration however, even though he had already "made the sale" and assisted me in getting it fixed. I would recommend him to my friends/family. More

I had been thinking about buying a new vehicle for the I had been thinking about buying a new vehicle for the past 2 years. I was downsizing from a Tahoe as their cost was becoming too prohibitive for m I had been thinking about buying a new vehicle for the past 2 years. I was downsizing from a Tahoe as their cost was becoming too prohibitive for my budget. Initially, I planned on getting an Envoy, but as they were phased out, my attention turned to the GMC Acadia. I knew that I would be looking for one at McDonald Cadillac GMC as they were the dealership in the area. I had heard nothing but positive feedback from family and friends about the sales and service at McDonald Cadillac GMC - and they were right! Everyone that I came in contact with at the dealership was very pleasant and professional. I would especially like to thank my salesperson, Chuck Latty, for such a pleasurable buying experience. Chuck did a wonderful job from the moment I inquired about Acadia information, through the test drives, ordering and actual vehicle delivery. He respected the fact that I had done my homework before I arrived and knew what I wanted. He was not pushy, as salesmen are stereotyped, but professional, respectful and pleasant. On the day of vehicle delivery, everyone worked together to get my vehicle ready as I had running boards added to my vehicle and other services completed. Everyone worked hard to get my vehicle completed that same day so I wouldn't have to come back at another time. Chuck went above and beyond that day - showing me the actual running boards under my own vehicle before they were installed - let alone staying after the dealership closed (when he could have been going home to his family) to orient me to my vehicle and get my OnStar set up. I also watched the special attention to detail he gave to my vehicle during delivery as he opened the doors with a cloth so there wouldn't be any fingerprints on the chrome. Chuck is a positive asset to McDonald Cadillac GMC and it was an honor to meet him. You don't meet people like that often in life. I am extremely pleased with the exceptional experience I had at McDonald Cadillac GMC. I've never been treated so well when buying a new vehicle. McDonald Cadillac GMC is truly the best! Because of this, I will be back to see Chuck for my next vehicle purchase. Loving my 2011 GMC Acadia, Jeannine M. Reisig More

Truly a great team that provided outstanding service while staying a step ahead throughout the entire process. The test drive started with features being explained and a quick trip through the dealershi while staying a step ahead throughout the entire process. The test drive started with features being explained and a quick trip through the dealership's car wash. A nice touch. Every point of contact at the dealership was highly professional and courteous. More

It is with pride I recommend ART NEIL. I am a It is with pride I recommend ART NEIL. I am a national Talk Show Host who has known and worked with ART NEIL professionally for twenty years. It is with pride I recommend ART NEIL. I am a national Talk Show Host who has known and worked with ART NEIL professionally for twenty years. ART NEIL has over 10 years experience with AUTO marketing and sales. He is a person of integrity. A person you can trust in delivering an honest and accurate assessment of a vehicle -- new or used --- and more importantly: financing. It is my honor to recommend one of the most creative sales/marketing dynamos in Saginaw. ART NEIL is an approachable local celebrity who has an ability to put you at ease. ART NEIL's image and presences is an intangible marketing force for his current employer, McDonald Pontiac GMC; he is an articulate spokesperson that the radio and TV viewing public find easily accessible. His professionalism is a well balanced blend of experience, competence, attention to detail and customer service, and passion for the auto industry. I eagerly give my endorsement of ART NEIL'S skills and professionalism and with the highest respect and praise. More

I am in the executive transportation industry and buy many cars. I bought this vehicle over the phone site unseen. The vehicle was everything they said it would be. I drove over two hours to arrive to m many cars. I bought this vehicle over the phone site unseen. The vehicle was everything they said it would be. I drove over two hours to arrive to my vehicle prepped and waiting. The paperwork was ready and smooth. The numbers were exactly as discussed. This dealership and Bill were honest and organized making this transaction easy. I would definitely buy from them again! The used Cadillac I bought was in better condition than any I'd seen on the market and at a great price. I would highly recommend Bill Urbanski at McDonald Cadillac to everyone! More

AL WILKE REPRESENTS MCDONALD'S SALES FORCE IN VERY AL WILKE REPRESENTS MCDONALD'S SALES FORCE IN VERY POSITIVE WAYS. HE HAS BEEN MY SALEMAN FOR QUITE A FEW YEARS. HE IS SOMEONE I CAN TRUST TO ALW AL WILKE REPRESENTS MCDONALD'S SALES FORCE IN VERY POSITIVE WAYS. HE HAS BEEN MY SALEMAN FOR QUITE A FEW YEARS. HE IS SOMEONE I CAN TRUST TO ALWAYS BE THERE IF FOR ANY REASON I HAVE PROBLEMS WITH MY NEW PURCHASE. AL IS VERY PERSONABLE AND ALWAYS READY, WILLING, AND ABLE TO HELP REGARDLESS OF THE SITUATION. AL'S EXPERIENCE IN SELLING AUTOMOBILES ENABLES HIM TO WORK HIS WAY THROUGH WHATEVER PROBLEMS THAT MAY BE ENCOUNTERED. More

A true pleasure to work with. From working online with trade in preliminary pricing to driving nearly 10 different cars. Art was professional and patient. I have never bought a car the same day I test d trade in preliminary pricing to driving nearly 10 different cars. Art was professional and patient. I have never bought a car the same day I test drove. Art made the deal comfortable, was patient as we were very unsure of the vehicle we wanted. More

Over the years my family has purchased vehicles from McDonald Pontiac Cadillac GMC and the reason why is, Bill Urbanski. Bill goes above and beyond the sale. He literally runs to help you. He tells i McDonald Pontiac Cadillac GMC and the reason why is, Bill Urbanski. Bill goes above and beyond the sale. He literally runs to help you. He tells it like it is, but is not "hard sales", like so many other salesmen in this industry. We do not like high pressure sales and have not done business with other dealerships in our area. He will find the car and the price for you. He always returns calls and makes the whole car buying experience enjoyable. Bill is an excellent salesman. Having a salesman like Bill will always bring me back to McDonalds. Tom-Saginaw Mi. More