McDonald Hyundai

Low pressure, personable, and concise I worked with David Lax at McDonald Hyundai. He was very personable, funny, and did not pressure me to buy at any point throughout the sale. He gave m I worked with David Lax at McDonald Hyundai. He was very personable, funny, and did not pressure me to buy at any point throughout the sale. He gave me a general overview of the vehicle I was interested in, explained all of the features that didn't make sense, and compared Hyundai's product reasonably with other relatable brands. During the sale David was very organized, and helped explain how I could get the best payment plan and rebates for my purchase. Overall, I was very impressed with the whole buying experience as well as the vehicle I purchased. More

Exceptional Staff & Service We were dreading the car buying experience when we knew we needed to purchase a car. However we made the right decision in choosing McDonald Hyundai. We were dreading the car buying experience when we knew we needed to purchase a car. However we made the right decision in choosing McDonald Hyundai. Our salesman, Ryan was attentive and professional without being pushy or overwhelming. The rest of the sales team were also able to make us feel comfortable and they really listened to us. Thank you for a great car buying experience! More

excellentt experience I had a excellent experience buying may new Santa Fe from this dealership. I would recommend this dealership to anyone wishing to buy a new Hyundai. I had a excellent experience buying may new Santa Fe from this dealership. I would recommend this dealership to anyone wishing to buy a new Hyundai. More

Great Experience This dealership was very accommodating and sold me this car at the most competitive price of any other Hyundai Dealership in the Denver Metro Area. Th This dealership was very accommodating and sold me this car at the most competitive price of any other Hyundai Dealership in the Denver Metro Area. They made the buying process quick and financing simple. I would highly reccomend if you are looking to buy. More

Unexpectedly pleasant experience Buying a car is one our least favorite experiences. This was an exception. We got great value for the money and were treated with respect and courte Buying a car is one our least favorite experiences. This was an exception. We got great value for the money and were treated with respect and courtesy. Brandon West contributed a great deal to the overall experience with his " no pressure" approach and helpful attitude. Everyone at McDonald Hyundai was great. More

Rampa's Sonata Hybrid I worked through AutoTrek and Sales Associate Tammy Walker. Tammy was outstanding. She took the time to let me test drive several vehicles until I I worked through AutoTrek and Sales Associate Tammy Walker. Tammy was outstanding. She took the time to let me test drive several vehicles until I found the one that I liked the best. Tammy brought the cars to my home and let me drive the vehicles and answered my questions every step of the way. Sean explained every step of the closing paperwork. I didn't have any unanswered questions when completed. Thank you, Toby Rampa More

Absolutely Awful, dangerous, and rude I brought my car in for a brake issue which was very dangerous. I did a bunch of research and was very confident in the issue, and explained this to I brought my car in for a brake issue which was very dangerous. I did a bunch of research and was very confident in the issue, and explained this to the advisor, Matthew. They didn't call me back for two days. I called in and was told I wasn't contacted because "Matthew was on vacation". I asked him if they fixed the issue I brought it in for. He told me my car should have an alignment and a bunch of fluids changed - very eager to sell routine maintenance, but not address my actual concerns. He was confident that the had "plugged in a brake booster" and the issue was resolved. I asked if they inspected the components I had specifically asked them to inspect, and he said no - it "takes too long" to inspect them and they're certain the problem is resolved. I said, I'm paying for an inspection and I want them to inspect the components I requested them to, because it is a common failure for my vehicle. He refused, told me the internet doesn't know as much as he does because he has a degree in "automotive repair" and rudely promised me the issue was resolved. I picked the car up 4 days after I dropped it off, paid them $194 and drove off. On the way home brakes wouldn't engage and I almost crashed into a median due to the failure. They charged me almost $200, kept my car for almost a week, and didn't fix anything. I went straight to an independent mechanic who confirmed the issue I had requested McDonald to fix and performed the repair under my extended warranty. McDonald was extremely rude and dismissive of my concerns, kept my car an unreasonable amount of time, didn't communicate effectively, and ultimately let me drive off in an unsafe vehicle. Please do not waste your time, money or safety by visiting this dealership. Bad customer service seems more common these days, but McDonald truly is astonishingly bad. More