McDonald Hyundai

Quick and professional The purchase of my new Hyundai Santa Fe Sport was quick and professional. The Costco pricing was appreciated, and the negotiations over my trade ins The purchase of my new Hyundai Santa Fe Sport was quick and professional. The Costco pricing was appreciated, and the negotiations over my trade ins were brief and fair. Suzanne was very knowledgeable about the car I was interested in and made my experience fast and stress free. More

Purchase experience The dealership had a great selection of Tucsons. Suzanne Dumont was dressed very professionally dressed and was very helpful. I believe it was Scott t The dealership had a great selection of Tucsons. Suzanne Dumont was dressed very professionally dressed and was very helpful. I believe it was Scott that helped with the paperwork and he was very efficient and made the process easy to understand. More

Hyduni Good only complaint was the car I had had hail damage and the window was cracked. I was so excited I forgot to talk about options for crack and see if Good only complaint was the car I had had hail damage and the window was cracked. I was so excited I forgot to talk about options for crack and see if they could help me with it. Otherwise everyone I encountered were great. More

Easy Peazy You have got to come down to McDonald Hyundai and ask for Suzanne Dumont! One of the best sales person I have ever dealt with. She is very friendly an You have got to come down to McDonald Hyundai and ask for Suzanne Dumont! One of the best sales person I have ever dealt with. She is very friendly and very professional. I love my new car! More

Great Buying Experience I needed to buy a used car for my 18 year old daughter who unforunatley totaled her 1st car. Her short stature (less than 5') made it very difficult t I needed to buy a used car for my 18 year old daughter who unforunatley totaled her 1st car. Her short stature (less than 5') made it very difficult to find a vehicle that she fit well in. We cam into McDonald Hyundai on a whim, after having sat in numerous cars at multiple dealerships with little luck in the fit, availability or price. Suzanne could not have been more helpful or attentive to my daughter's needs, while still making sure to meet my requirements. We found the right car, a 2012 Elantra, that had the two of us excited about. Communication from Suzanne was wonderful, not pressured, but just the right amount of follow up. She met me on her day off, the next afternoon. Negotiations were quick and simple. It was the fastest car buying experience I've had- EVER! I was quickly out the door with the car. My daughter was at work. Suzanne suggested that she come by the next day after work to get the white glove treatment of showing her around the car, setting her phone up with the bluetooth connection, etc... It was a very nice touch that Suzanne could have easily skipped. I felt it truly showed she cared about me and my daughter's experience. A hearty Thank You! and Well Done! to Suzanne and the entire McDonald Hyundai staff! More

Stellar service ! Thank you for the easiest and best car buying experience EVER! Suzanne listened to my every need and made the entire process easy and stress free. I a Thank you for the easiest and best car buying experience EVER! Suzanne listened to my every need and made the entire process easy and stress free. I am completely satisfied from start to finish with my experience working with Suzanne, and Alex finishing up the paperwork was just the icing on the cake. I hope Suzanne will be rewarded for her stellar skills! More

Worst Customer Service I Have Ever Experienced Went in to McDonald Hyundai (6500 S Broadway Littleton, CO 80121) today, July 20, 2017 at about 9:45am to look at a 2017 Hyundai Sonata Limited becaus Went in to McDonald Hyundai (6500 S Broadway Littleton, CO 80121) today, July 20, 2017 at about 9:45am to look at a 2017 Hyundai Sonata Limited because of the Summer Sales Event. Unfortunately, the salesperson did not know what the Summer Sales Event was. He asked if I brought in the advertisement for the event. After a few minutes, it became apparent that the salesmen did not know much about the different models / trims / features of the different Hyundai vehicles. We searched the lot for ten minutes and did not find any 2017 Sonata Limited vehicles. The salesperson went to the sales manager to see if they had any available. He came back and said they have one at a car lot one mile away and he could drive me there. I said no thanks and proceeded to leave the building. This is where it gets interesting. The sales manager (a short, fat, homeless looking guy with blonde/red hair and a military haircut) came out and said, “Excuse me sir, what is the problem.” I told him that the salesperson did not know anything about what he was selling. The chubby manager said “Well he is new. I can get you an experienced salesperson.” I said no thanks. The fat guy then said, “Thanks for wasting our time!”. I said, “Excuse me?”. He repeated, “Thanks for wasting our time!”, and proceeded back to his desk. I said, “That is terrible customer service and I will report you to Hyundai.” The military haircut manager then said “Go ahead, I do not care. Make sure to tell 20 of your friends also you **ckhead !!” I will never shop at McDonald Hyundai again. The manager should be fired for treating customers like that. More

Tucson I was completely satisfied with the salesman helping me. It was surprisingly easy to get through the buying process. The car was delivered in great sh I was completely satisfied with the salesman helping me. It was surprisingly easy to get through the buying process. The car was delivered in great shape. More

Working with Ryan Wirtanen We had the opportunity to work with Ryan Wirtanen when we came in to look for a new Tucson. He was very thorough in explaining about the features of t We had the opportunity to work with Ryan Wirtanen when we came in to look for a new Tucson. He was very thorough in explaining about the features of the car...better than other salesmen at other dealerships. He was friendly and personable. It was a joy to work with him and I would recommend him to other people. Lynne Ells More

The process was NOT a "process" I went to McDonald Hyundai knowing full well what I wanted. I'd searched the inventory at that dealership and a few others for weeks leading up to the I went to McDonald Hyundai knowing full well what I wanted. I'd searched the inventory at that dealership and a few others for weeks leading up to the day of the purchase. When I arrived onsite, I expected to buy the white 2017 Elantra I'd had my eyes on. When I got to the dealership, I saw a second car that caught my eye, as well. I went into the dealership and was greeted by Brandon West. We talked for a few minutes about the car I was interested in, and I also mentioned that there was a second car I'd like to see, just in case. Brandon got the keys, and we checked out the cars. The white Elantra was everything I thought it would be. I didn't have many questions, really, but Brandon covered the gaps and made sure I knew all the features. On our way back in, I took a look at the Sonata that caught my eye. Even though it was a more expensive car, he didn't push. He talked the car up a little, of course, but when I said I still wanted the Elantra, we went right out for a test drive. Everything was great on the drive. Things took a while once we were back in the dealership, but that's to be expected because paperwork ALWAYS takes a long, long time. While we waited, we talked for a while about many things, including the fact that this was my first car purchase since 2003, when I bought the wonderful Saturn Ion that I was trading in to get the Hyundai Elantra. During the entire process, Brandon was great. He never pushed anything for me to buy, I never felt like I was being lied to or taken advantage of. From start to finish, Brandon was a nice, genuine person who I would buy from again. He's a credit to the dealership, for sure. More