McDonald Hyundai

Great Customer Service Very satisfied with the staffs approach. Not pushy at all and great customer service. During the purchase I let them know what I was looking for and Very satisfied with the staffs approach. Not pushy at all and great customer service. During the purchase I let them know what I was looking for and they did their best to accommodate me. They helped me get a discount for being a recent grad and being prior military. They don't try too hard in upgrades which is great because other dealerships make people feel uncomfortable. I am happy with my purchase for my son's 16th birthday surprise!! More

Great experience! Great experience buying the car! Made a usually stressful situation a pleasant experience! Would definitely recommend them. The staff was profession Great experience buying the car! Made a usually stressful situation a pleasant experience! Would definitely recommend them. The staff was professional and friendly... Suzanne Dumont was great. More

Total dishonesty in their treatment of the Customer I made an appointment via Carfax with a salesman for a specific car and came with a pre approved loan and specific requests of what I was looking to I made an appointment via Carfax with a salesman for a specific car and came with a pre approved loan and specific requests of what I was looking to finance. We decided on the car and the salesman was efficient and helpful , but with our decision to purchase, everything went downhill. They would not give a value on the trade- in until we signed a statement that we were purchasing. They eventually gave a low ball value that was 1/2 of multiple internet estimates. Over the course of 6 hrs ,we were given 3 estimates, all with differing numbers or new charges. The pompous manager who hides behind closed doors and directs the process, came to tell us what a favor he was providing for us by giving 1/2 of the trade in value. We quickly took a photo of the last figures and left. We were able to get a cash offer from Carmax for the full value posted all across the internet for our trade-in. With some hesitation, we returned to pay 8,234.90 in Cash which would give us the bottom line that we had been requesting all through the process. After having to sign papers and waste 2 more hours, they allowed us to see the financial person . When we arrived in his office, we were offered a page full of things to purchase including 2200.00 to extend the warranty and with that purchase they would give us a second key for the car. As we reviewed the "final statement " it just so happened to include taxes of 3 times what was quoted the previous day. With the final insult of lies and deception , we apologized for wasting his time and left the dealership. After returning home we received a call from the Financial Manager to discuss the experience of our 2 days of incredibly outrageous customer service. He didn't want us to leave with a "bad taste in our mouths" and that if we would come back and get the car, he would "eat the difference of the misquoted tax figures" This was a surreal experience, one that I have not had since the 1980"s. I thought that these type of auto dealerships had been shut down by the numerous dealerships that approach car sales in the open and with full disclosure from the first moment you speak to a salesperson. Buyers beware of McDonald Auto Dealerships in Denver Colorado. Obviously the disrespect and out right lies and withholding of information that we encountered is the business model of the McDonald Brand. Obviously, the "Manager " who does all his nasty work behind closed doors and with quotes that are quickly snatched and taken away ,is just the spokesman for the shady , unethical business plan that the owners demand from their employers. No unsuspecting car buyer should ever have to endure the insulting and demeaning treatment we received at McDonalds Auto Dealership. Thankfully , there are plenty of cars at honest and truthful Automobile Dealers in the Denver area that understand customer service and not just the "Bottom Line" for their profits. More

GREAT Experience My wife and I bought a car this past weekend at McDonald and couldn't be happier. Everyone we interacted with was courteous, informative, and helped u My wife and I bought a car this past weekend at McDonald and couldn't be happier. Everyone we interacted with was courteous, informative, and helped us enjoy the car buying experience. We never felt pressured and we'll definitely be back when the time comes to purchase another Hyundai. More

Excellent service! Suzanne helped me to select a vehicle over the phone and via the email while I was still in New York. Upon arrival to Denver, the car was waiting for Suzanne helped me to select a vehicle over the phone and via the email while I was still in New York. Upon arrival to Denver, the car was waiting for me to pick up. Frankly, I did not expect this level of service and was very pleasantly surprised! Excellent work! Also, can't remember the name of a very nice guy who installed my cross bars (Suzanne Dumont would know). He was extremely helpful! More

Best dealership ever! This is not my first purchase at McDonald Hyundai - and will definitely not be my last. I had and always have such a wonderful experience at McDonald This is not my first purchase at McDonald Hyundai - and will definitely not be my last. I had and always have such a wonderful experience at McDonald Hyundai, everyone who worked with me was very thorough, there was absolutely no pressure from anyone who worked there, and I felt like my needs were met. The entire staff was amazing, David, Jacob, Suzanne are all incredible to do business with. They walked me step-by-step towards my new purchase, gave me several options and even helped entertain my toddler. I will never go anywhere else to buy a vehicle. More

The salesperson brandon is very accommodating I recommended to my co worker to go to mc donald to purchase a unit since they are approachable and not like the other car dealership especially groov I recommended to my co worker to go to mc donald to purchase a unit since they are approachable and not like the other car dealership especially groove. They dont say any options More

Outstanding service. I knew I wanted an Accent Hatchback. My 2002 Accent was a winner but was on its last wheels. David responded to my e-mail and phoned me and we made a I knew I wanted an Accent Hatchback. My 2002 Accent was a winner but was on its last wheels. David responded to my e-mail and phoned me and we made an appoint for a Friday. I needed a new car earlier than Friday and showed up unexpectedly on a Tuesday. David directed me to the Accents and fit me in to his schedule. I test drove a Hatchback and had a new car within a few hours. I appreciate that no one tried to upswell anything. Courteous professionals at McDonald Hyundai. Appreciate the sense of humor. More

Hands down, Best Dealership and staff Very easy dealership to work with! I have purchased cars other places where it was a huge hassle and headache, only to be disappointed, lied to and tr Very easy dealership to work with! I have purchased cars other places where it was a huge hassle and headache, only to be disappointed, lied to and treated poorly. My father has purchased a few cars from this dealership and recommended I went to McDonald Hyundai to buy my car. Management is wonderful, and Ryan made purchasing a car so fun! I will never go anywhere else to buy a car! More

Excellent Overall nice definitely will come back might even tell others to stop by I'm glad that I am able to lease which builds my credit and purchase a car at Overall nice definitely will come back might even tell others to stop by I'm glad that I am able to lease which builds my credit and purchase a car at a cheaper price More