McDonald Mazda South

Bait and Switch, BULLY of a Sales Manager We test drove a car on Saturday and were moments away from signing a lease when we decided we wanted to buy the car in cash, instead. We spent two hou We test drove a car on Saturday and were moments away from signing a lease when we decided we wanted to buy the car in cash, instead. We spent two hours with our very pleasant salesman, Jake, who verbally confirmed terms of agreement on the sale. When came back on Monday with a personal check to buy the car, but the price of the car had changed. We told Jake we would not agree to the purchase. He sent his sales manager out who was a BULLY, talked down to us, and told us we would never get the car for the original price we agreed on. We left McDonald and immediately called Shortline Mazda, where they agreed to McDonalds original terms OVER THE PHONE with NO HASSLE. We drove to Shortline and took our brand new car home 2 hours later. BEWARE of the aggressive, bully of a sales manager at McDonald. More

Horrible, dishonest staff. Stay away. Absolutely horrible staff. Specifically two people who are dishonest, lazy, and plain out do not care. Rose in finance and Kyle in Sales. If you come Absolutely horrible staff. Specifically two people who are dishonest, lazy, and plain out do not care. Rose in finance and Kyle in Sales. If you come in contact with either of these individuals, excuse yourself and come back to work with someone else. Buying a car is too large of a purchase to deal with folks who do not care about you and will actively be dishonest with you to benefit themselves. Stay away! I may buy another Mazda in the future. I will NOT buy another Mazda from this dealership, though. More

JoAnna Brantley "Terrible Service!" JoAnna Brantley should be relieved of her position. I have lifetime oil changes provided to me from Mazda of Lakewood. When I called their number i JoAnna Brantley should be relieved of her position. I have lifetime oil changes provided to me from Mazda of Lakewood. When I called their number it transferred me to McDonald Mazda. JoAnna answered the phone and informed me that Mazda of Lakewood was being remodeled and for the time being they were doing all service. I asked about the lifetime oil change and she scheduled my appointment for May 3 at 8:30AM. I drove from Golden and took half a day off from work to make this appointment. After I arrived they took my information and informed me they no longer honor the lifetime oil change program and I would be charged $59.99 for oil change and 19.99 for tire rotation. Why didn't JoAnna inform me of this when I scheduled the appointment. Instead she implied that McDonald was doing the lifetime oil change because Mazda of Lakewood was being remodeled. On top of that, the service technician told me Mazda of Lakewood closed down. So now I have no clue as to what to believe. Highly unprofessional staff! Waste of my time, will not taking my Mazda to the dealership for any service! Do not support this establishment, they are over-priced anyway! More

Great service! I've been taking my car to McDonald Mazda since I purchase in June 2014. Service is been exceptional and the customer service has been absolutely fan I've been taking my car to McDonald Mazda since I purchase in June 2014. Service is been exceptional and the customer service has been absolutely fantastic every time, thank you for everything and your complete consistency! More

Great Service They made purchasing a car very easy here. The people that worked at this location were so friendly and helpful. Would definitely recommend purchasing They made purchasing a car very easy here. The people that worked at this location were so friendly and helpful. Would definitely recommend purchasing a new car here. More

Mazda Service Jamie is amazing and has always taken great care of us and our vehicles. She truly provides a pleasant experience and genuinely cares for her customer Jamie is amazing and has always taken great care of us and our vehicles. She truly provides a pleasant experience and genuinely cares for her customers. She is what keeps us coming back to McDonald Mazda. Bob Nichols in sales has also always taken great care of us as well. Putting our needs first and listening to concerns and getting any issues resolved for us. McDonald Mazda has some top notch employees that has made us loyal customers. More

Great experience! Everyone was great to work with! The salesman Jake to the finance and sales managers, everyone was very professional and made the experience as easy a Everyone was great to work with! The salesman Jake to the finance and sales managers, everyone was very professional and made the experience as easy as possible! Thank you to all of you! I had several other dealerships wanting my business as well, and i was so happy I purchased from Mcdonald! More

New purchase We had the best experience purchasing our new car yesterday. RYan (sales) and Tyler ( finance) were wonderful and did everything possible to get it a We had the best experience purchasing our new car yesterday. RYan (sales) and Tyler ( finance) were wonderful and did everything possible to get it all completed in a timely manner so we could make the long drive back home before it got dark. Would absolutely recommend this dealership! THanks so much for your great service! More

30,000 mile service My car was finished in less time than I was quoted. My only issue is a continuing one with Mazda concerning the tire pressure light, which in Colorado My car was finished in less time than I was quoted. My only issue is a continuing one with Mazda concerning the tire pressure light, which in Colorado's altitude and variable climate, comes on within a day or two of being turned off, and doesn't indicate a serious change in tire pressure. If there were a tire pressure light that indicated a change in 10 psi or more, that would be useful, but as sensitive as the tire pressure indicator is, it is worse than useless here. More

Awesome customer service and we love our new Mazda CX5 We had the best experience buying our new Mazda! Calvin Stevens sold the car to us- and we could not have asked for a better salesman. We had called s We had the best experience buying our new Mazda! Calvin Stevens sold the car to us- and we could not have asked for a better salesman. We had called several dealerships trying to find a manual Mazda CX 5. When we phoned McDonalds Calvin confirmed with us that one would be coming into your store early February. He took our information and sure enough when the car arrived- he called us right away! He also took the time to let both me and my husband test drive the car. When we decided to purchase the car, he spent a great deal of time going over the entire car and showing us everything. Overall an awesome experience and we will recommend McDonalds to any of our friends looking for a Mazda- we will of course tell them to speak with Calvin! Totally love our new car... More