McDonald Toyota Greeley

Don't know who Brad is. Good experience except for being there over 3hrs. Finance was a mess Good experience except for being there over 3hrs. Finance was a mess More

There was an issue with parts being returned and not available for my scheduled appointment. Amanda was one of the best service advisors I have experienced in all my years of buying new cars. I look f available for my scheduled appointment. Amanda was one of the best service advisors I have experienced in all my years of buying new cars. I look forward to working with her in the future. I won't deal with anyone else. Oh, there was a check engine light for transmission that came up over this weekend. I will need to bring the Tacoma back in asap. More

All went very well. As of now I am getting everything under control, and am pleased with it all. As of now I am getting everything under control, and am pleased with it all. More

The staff at McDonald Toyota service center are friendly and professional. The service was performed quickly and my vehicle was ready when promised. The customers kept updated throughout the entire process and professional. The service was performed quickly and my vehicle was ready when promised. The customers kept updated throughout the entire process with text and video updates. I will return here for further service. More

Amanda kept me updated on my vehicle status and talked me through the process of what needed to be done. She listened to my concerns and worked with me during the process. through the process of what needed to be done. She listened to my concerns and worked with me during the process. More

The past 2 visits have been awkward dropping off my vehicle. I am not addressed or greeted first. It’s up to me to say hello or good morning first. I feel like the service has deteriorated since you’ve vehicle. I am not addressed or greeted first. It’s up to me to say hello or good morning first. I feel like the service has deteriorated since you’ve gone paperless because there’s no longer any person to person debrief at the end. More

I pulled in and waited because it was full, 3 cars ahead of me. Pulled forward and was 1st car, lady in car behind me was helped before I was. Frustrated it takes 1 1/2 hours for an oil change. Told them ti of me. Pulled forward and was 1st car, lady in car behind me was helped before I was. Frustrated it takes 1 1/2 hours for an oil change. Told them tire rotating not necessary, getting new tires next day, it was done anyway. Said I needed new cabin filter, but report it was marked good. Marked all tires were same depth, but one tire was new. After service was complete noticed my skid plate hanging by one bolt that was finger tight and not tightened down very far, the second bolt completely missing. Now that I am paying for service may go elsewhere. More

Continued grear service. I'll return for my next scheduled service. I like the video that the technician texts me while I wait. I'll return for my next scheduled service. I like the video that the technician texts me while I wait. More

Work quality is good, but time window and planning is terrible. Every visit goes much long than what was mentioned at the start. An oil change and tire rotation shouldn't take 3 hours. terrible. Every visit goes much long than what was mentioned at the start. An oil change and tire rotation shouldn't take 3 hours. More

Drip pan was not properly screwed on, had to go back to get issued fixed. When I went back I was looked at like I didn't know what I was talking about. get issued fixed. When I went back I was looked at like I didn't know what I was talking about. More