Ehrlich Toyota - Service Center

They are always super friendly, get me in and out quickly and are very transparent about what they are doing. and are very transparent about what they are doing. More

This story starts out with a recall, schedule maintence that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled eve that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled everything like pros but there was a gasket that broke during install that in turn was allowing brake fluid to leak. My wife and nephews were on their way to school when the warning light for Low Brake Pressure came on. My wife was able to get to a safe place and the dealer made sure to get us a tow truck and Lyft to the dealer. They were able to fix the issue in a very short time. In turn we ended up trading that Tacoma in for a new used Tundra and Scott the GM and his team made sure we were taken care of and then some. I want to give a shout out to all involved, Scott, Edwin and Chad in Sales and then in Service Nicholas and Amanda as well. Lastly I also want to thank Brandon and Phil in parts with getting me set up with a bed cover. Thank you all for your help and you guys rock. More

Great efficient service. McDonald Toyota makes it easy to schedule appointments and they do a wonderful job. McDonald Toyota makes it easy to schedule appointments and they do a wonderful job. More

Always have quick efficient service. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. More

Appt was on time and I liked the video inspection. Not the biggest fan of the digital checkout. Service was quick and friendly adviser. Not the biggest fan of the digital checkout. Service was quick and friendly adviser. More

Knowledgeable, professional and friendly staff answered questions thoroughly at the time of purchase and willing to in the future as others might come up. questions thoroughly at the time of purchase and willing to in the future as others might come up. More

I was very happy with Nicholas and all he did for me. We discussed my prius prime, which was a different vehicle than was being serviced. His input was very helpful. We discussed my prius prime, which was a different vehicle than was being serviced. His input was very helpful. More

I was left waiting in my car when I first arrived but after that the experience was ok. I drank coffee and waited. after an hour and a half I went to check on my car and it was ready. they didn't real after that the experience was ok. I drank coffee and waited. after an hour and a half I went to check on my car and it was ready. they didn't really let me know. but I was given a discount and Nicholas Maldonado was really nice and helpful. More

Everything went great. Poole were professional. Only comment would be if the mechanic examining the car could speak a little slower on the video. Sometimes a little too fas Poole were professional. Only comment would be if the mechanic examining the car could speak a little slower on the video. Sometimes a little too fast to understand what’s being said. More

Took over 2 hours for an oil change. Otherwise good service. Just seems you all could do better. Otherwise good service. Just seems you all could do better. More