Ehrlich Toyota - Service Center

Amanda was professional, courteous, and pleasant throughout our interactions. She communicated clearly and made sure I got the answers and service I needed. throughout our interactions. She communicated clearly and made sure I got the answers and service I needed. More

Everyone was very nice. The work was completed quickly and professionally. I was there only an hour! The work was completed quickly and professionally. I was there only an hour! More

This service center does good work. They also make recommendations to keep the car in good condition. I would have to say that the service time took longer than expected. On an older They also make recommendations to keep the car in good condition. I would have to say that the service time took longer than expected. On an older car, that is usually the case. Because of my car's age, I delayed having some work done unless it is needed in the future. I continue to bring my car to McDonald's because of the quality of workmanship. More

Everyone very friendly and helpful. Easy to schedule appointment. Also on time, if not sooner, for completion of work. Easy to schedule appointment. Also on time, if not sooner, for completion of work. More

I had a good experience for recent service. I appreciate the people working there, especially Nick. I appreciate the people working there, especially Nick. More

Sent a car to get us while out car was being serviced. They were very flexible They were very flexible More

Service department is wonderful, timely, and professional. The sales department however is consistently dismissive and unprofessional. I got a text from McDonald Toyota offering a competitive of professional. The sales department however is consistently dismissive and unprofessional. I got a text from McDonald Toyota offering a competitive offer for my car while I am waiting for service to get done. I went to ask the sales team and they act like it was a burden to look at the car. Why would you text me to look at the car if you don't want to actually look at it? Big "oh wait I actually have to do my job?" energy. They then proceeded to take an hour looking at the car and waiting for the quote to come in, after I had waited an hour for service mind you on my lunch break. When it was all said and done they come back with an offer that is $180 over my break even point. I would recommend that McDonald Toyota stop using text offers for people in the service center unless they can 1.) give actually competitive offers and 2.) do the appraisal in a timely fashion. More

Speedy service, courteous. Always will use this dealer. Glad you are close to my house Always will use this dealer. Glad you are close to my house More

I've never had any issues with this dealership when it came to purchasing our RAV4 last year, or getting servicing done on it. came to purchasing our RAV4 last year, or getting servicing done on it. More

Tonya in the service department was great. Very pleasant and knowledgeable. Had problem with battery (possible parasitic drain). Ran several test and kept it until the next morning to mak Very pleasant and knowledgeable. Had problem with battery (possible parasitic drain). Ran several test and kept it until the next morning to make sure things were still working the next morning. More