McDonald Volkswagen

Doug was professional and the service was great. New installations are very nice as well. New installations are very nice as well. More

COMPLAINT We purchased our 2018 VW Atlas from McDonald VW in Littleton, CO certified used. This vehicle and this shop has been a huge inconvenience to us the entire time. I have asked the service advisor VW in Littleton, CO certified used. This vehicle and this shop has been a huge inconvenience to us the entire time. I have asked the service advisor a number of times to speak to his service manager and she never calls me. That’s not leadership. The first time my cruise went out 3hrs into a 8hr trip. This shop, after having my car for 2 days, wanted to charge me $600+ to recalibrate the gyroscope in the emblem and an alignment. I declined and still got stuck with a diagnosis bill of $120! I took it to a different VW shop and they covered it under warranty. Airbag light came on in July and it took them a week to get the car fixed!! It was like pulling teeth to get a fleet vehicle in my hands! A month later, the airbag light came on again! This time it was a fault in the drivers side side impact bag. We didn’t feel comfortable driving it out of state, they wouldn’t give me a fleet vehicle and so we ended up driving our older car that has an oil leak instead as that felt more comfortable than a newer car with an airbag light on. The Atlas is not a car I recommend to friends and family and tell the to avoid VW all together because it’s been such a terrible experience for us. More

Great buying experience have been looking for a vehicle to replace my wife’s Spencer has been really helpful but then my vehicle was declared a total and suddenly needed to replace mine ,again Spencer was to replace my wife’s Spencer has been really helpful but then my vehicle was declared a total and suddenly needed to replace mine ,again Spencer was great and helped me get a new GTI. And their new facility is really nice. More

Great sales person miles felt like I was treated very well they found a vehicle I would like Miles and Sam were great. well they found a vehicle I would like Miles and Sam were great. More

Chris and Cory did a terrific job in getting us into the vehicle we wanted at the price we wanted. vehicle we wanted at the price we wanted. More

Miles made my experience super easy, he was so nice and knew everything about the vehicle. That is something that not everyone knows what they are selling. Even though he is young, from my experience he kn knew everything about the vehicle. That is something that not everyone knows what they are selling. Even though he is young, from my experience he knows what he’s doing. Thank you Miles! Also Corey was very nice and I was able to understand everything that I had to sign. Thank you Corey! I’m glad I got to work with Miles and Corey! More

The team at McDonald VW was polite, friendly, efficient, helpful, and accommodating. No high pressure tactics. helpful, and accommodating. No high pressure tactics. More

We worked with Spencer as we reviewed and test drove the Atlas. The buying experience was quick and enjoyable. Spencer has great passion for car features and explaining options. I highly recommend workin Atlas. The buying experience was quick and enjoyable. Spencer has great passion for car features and explaining options. I highly recommend working with the McDonald team if you want a VW. Thank you, FR More

Did most of our negotiating online. Very clean easy experience. Everyone here treated us fairly and with a smile. When financing and picking up the car we were in and and out faster th Very clean easy experience. Everyone here treated us fairly and with a smile. When financing and picking up the car we were in and and out faster than I have ever been through that process before. More

Appreciate the help and upfront handling of all my repair needs. Thanks again for the assistance. needs. Thanks again for the assistance. More