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McFarland Ford of Rochester
Rochester, NH
564 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 564 reviews
January 11, 2025
Great experience and knowledge of products. Took time to look at lots of options and possibilities. Took time to look at lots of options and possibilities. More
by jasamjohnson
Verified Customer
January 10, 2025
Bought my truck from this dealership, so when I had a technical issue with it, I brought it here first. The issue was intermittent, so I gave the service writer all of the relevant information about it t technical issue with it, I brought it here first. The issue was intermittent, so I gave the service writer all of the relevant information about it that I could remember. The service writer, seeming to not know the difference between “fixed” and “cannot duplicate concern”, informed me after day one that my truck was all fixed and ready to be picked up. When I asked what the cause was, they could not answer, and simply told me that “it’s not doing it right now”. After spending a few hours on multiple phone calls with Ford customer service, McFarland Ford opted to try again the next day and seemingly addressed the issue. When I arrived to pick up my truck, much to my distaste, I realized that my truck was left unlocked on the lot. The sales team did a very fair job at handling the situation overall, particularly providing me a loaner. The service department, however, was very lacking in multiple areas. More
by Hea1h3n
January 10, 2025
Great service advisor. Service was performed as promised in a timely manner. Also stopped by for a new key battery which was promptly replaced for only $ 6.38! Service was performed as promised in a timely manner. Also stopped by for a new key battery which was promptly replaced for only $ 6.38! More
by douglasrcleary
January 10, 2025
Had a great sales rep (Tyler Stanley). He was very easy to work with and was eager to explain and demonstrate the functions on the BRONCO SPORT. He also was NOT a pressure type sales per He was very easy to work with and was eager to explain and demonstrate the functions on the BRONCO SPORT. He also was NOT a pressure type sales person which I have had in the past. I would recommend Tyler to my friends if they were looking for a ford. More
by timmeader
Employees Worked With
Tyler Stanley
January 10, 2025
Excellent service, both Richard and Jason were outstanding in their approach of troubleshooting and resolving an intermitting no start issue. outstanding in their approach of troubleshooting and resolving an intermitting no start issue. More
by DCOWELL1340
January 05, 2025
Excellent service Respectful, no pressure, no games, good product, efficient, trustworthy. Great service all around. good product, efficient, trustworthy. Great service all around. More
by pattiaiken333
Employees Worked With
January 05, 2025
Exact truck I wanted, my salesperson Johnathon was very thorough. The sales manager and General Manager were both great to work with, highly recommend McFarland Ford. thorough. The sales manager and General Manager were both great to work with, highly recommend McFarland Ford. More
by tmwilkinson2003
January 02, 2025
Such a great difference with new management The new people and customer service Stellar Finally people and customer service Stellar Finally More
by NANCY.CANTORE
Employees Worked With
December 28, 2024
Bought a 2024 F250 last week Finance mgr went above and beyond Really worked with me to get my trade priced fairly Very pleased with the deal they worked out!! beyond Really worked with me to get my trade priced fairly Very pleased with the deal they worked out!! More
by chucktaylor434
December 26, 2024
Overall service was good. Done ahead of shedule. Price as quoted. They didn't diagnose oil leak source, but I was told and I believe billed for oil dye additive. I now have to Done ahead of shedule. Price as quoted. They didn't diagnose oil leak source, but I was told and I believe billed for oil dye additive. I now have to find a time to take it back. More
by CAPTTHC
