McFarland Ford of Rochester

Quick and easy just how I like to do business. Everything worked out according to what was agreed. We will use them again in the future. Everything worked out according to what was agreed. We will use them again in the future. More

Friendly and knowledgeable about trucks and cars that I looked at. Super courteous. I'll continue to be a repeat customer. looked at. Super courteous. I'll continue to be a repeat customer. More

Fast and easy service. Dropped off in the morning done by 2:30 looking all fresh and clean too. Dropped off in the morning done by 2:30 looking all fresh and clean too. More

Service visit was smooth and professional. The oil change and tire rotation were completed on time, staff were courteous, and communication throughout the appointment was clear. Overall a posi The oil change and tire rotation were completed on time, staff were courteous, and communication throughout the appointment was clear. Overall a positive experience and I appreciate the team’s efficiency. More

After discussing what I wanted for service, Art came up with an option that made much more sense, and I agreed ! with an option that made much more sense, and I agreed ! More

Everyone was friendly, knowledgeable, and helpful. It was the best car buying experience we have ever had. It was the best car buying experience we have ever had. More

I recently had an outstanding experience at McFarland Ford in Rochester, and I cannot recommend them highly enough! If you are looking for a seamless, professional, and high-quality truck-buying experien Ford in Rochester, and I cannot recommend them highly enough! If you are looking for a seamless, professional, and high-quality truck-buying experience, this is the place to go. The level of professionalism from the entire team was top-notch. I want to give a special shout-out to my salesman, Mr. Chase. He was incredibly knowledgeable, attentive, and made sure every detail of the deal was handled with care. He truly understands the meaning of great customer service. I also want to recognize the Sales Manager, Mr. Levy. He was fantastic to work with—straightforward, professional, and instrumental in making sure everything went smoothly. It is clear that this dealership values excellence and respects their clients' time and needs. The quality of the vehicles and the caliber of the staff at McFarland Ford are second to none. Thank you, Mr. Chase and Mr. Levy, for making this such a positive experience! I’ll definitely be back. More

Frank is a great guy to deal with and one of the best Service Writers I've met, and there's been quite a few over the last 40 years. Never any spin or uneasy feeling when I speak with Frank about what m Service Writers I've met, and there's been quite a few over the last 40 years. Never any spin or uneasy feeling when I speak with Frank about what me vehicle needs. Top notch guy! More

Happy with repair, happy with Art, Happy with Joe in parts. Waiting room is okay. My only "concern" this is 6th time this repair has been done by same tech. over 3 owners there. He always does it right parts. Waiting room is okay. My only "concern" this is 6th time this repair has been done by same tech. over 3 owners there. He always does it right (issue is recurrent with Ford truck sunroofs). His attitude with me has gone from pleasant and helpful to almost angry that I keep coming back. No one wishes I didn't have to have this done annually more than me, but the last words he spoke with me (last year's repair) seemed like I was just supposed to live with it More

Great service, explanation of the fix was well done. I wish I could have talked to the mechanic, but I did not ask to. It was an afterthought. Everyone was friendly, every experience here has been posit I wish I could have talked to the mechanic, but I did not ask to. It was an afterthought. Everyone was friendly, every experience here has been positive for me. Thank you. More