McFarland Ford of Rochester
Rochester, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I found the truck I was looking for through Cargurus. I contacted the dealership and I knew exactly what I wanted. There were no hidden fees. I drove from out of state and signed the paperwork in person. I contacted the dealership and I knew exactly what I wanted. There were no hidden fees. I drove from out of state and signed the paperwork in person. Drove my new vehicle 6.5hrs home without a problem. They follow up after purchase to ensure everything is going as it should. More
They were awesome start to finish. Very accommodating and even delivered the vehicle to my home. Couldn’t be happier with my truck purchase from them. Very accommodating and even delivered the vehicle to my home. Couldn’t be happier with my truck purchase from them. More
Best ford dealership in New England. Best prices, best service. No other dealership compares to this one. Best prices, best service. No other dealership compares to this one. More
Staff was friendly, quick and efficient. This is why I have my vehicle serviced there This is why I have my vehicle serviced there More
I went in without an appointment I travel for work and they fit me also inspection is not do till January but I got that done extremely pleased with everybody awesome service thank you they fit me also inspection is not do till January but I got that done extremely pleased with everybody awesome service thank you More
We have found that all people that we have dell t with at McFarland ford have been Friendly & helpful McFarland ford have been Friendly & helpful More
Great experience as always! !! Service was fast, professional and was performed at a much lower rate than what other dealerships in the area were charging. !! Service was fast, professional and was performed at a much lower rate than what other dealerships in the area were charging. More
Very helpful staff both in sales and service. Had a good experience all around and they do good by their customers. Would recommend especially if you’re interested in a Ford truck. Had a good experience all around and they do good by their customers. Would recommend especially if you’re interested in a Ford truck. More
I dropped my car off early and the work was done sooner than I expected. than I expected. More
Had appointment 12/3. Dealt with Richard who was very friendly and professional. Was advised of the issue and how to repair. I specifically asked if my vehicle was safe to Dealt with Richard who was very friendly and professional. Was advised of the issue and how to repair. I specifically asked if my vehicle was safe to drive until the repair was complete. Richard spoke with a service tech (did not get the name) and was told that the repair that was needed would not affect the safety of the vehicle. I left with the vehicle that day and called to reschedule for repair for 12/11. On 12/9 there was 2 inches of snow on the ground (my vehicle is a 2020 Ford Explorer with BRAND NEW All season tires), my car barely could make it 15 minutes down the road. I got stuck on a hill and had to park my car and get a ride home. It was a very scary and dangerous experience. One of the error messages on the car was "Powertrain malfunction/reduced power". Upon a google search that evening, it clearly stated it is strongly advised against driving and is extremely dangerous. 12/10 I brought my vehicle in and expressed my extreme disappointment with the miscommunication and how my family's safety was put at risk. I spoke with Art who said he would look into it. I left with a loaner vehicle. 12/12 Ford kindly delivered my vehicle and picked up the loaner (very convienient and much appreciated). However, there was zero acknowledgement of my concern which is why I will not be taking any of my vehicles back to this location. More




