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McFarland Ford of Rochester
Rochester, NH
564 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 564 reviews
April 23, 2024
Knowledgeable, Friendly. No pressure, not pushy. Able to joke and still close the deal. All staff interactions pleasant. Vehicle cleaned and ready same day. Highly recommend No pressure, not pushy. Able to joke and still close the deal. All staff interactions pleasant. Vehicle cleaned and ready same day. Highly recommend McFarland Ford of Rochester. More
by robinfred37
Verified CustomerEmployees Worked With
Other Employees :
Bruce, sales manager 5 stars, Benjamin Arsenault
April 15, 2024
They have been great with helping to solve the issues our truck has had. Great customer service. truck has had. Great customer service. More
by rjsbassist
April 15, 2024
My wife and I had a very pleasant experience purchasing our Ford Edge. Our salesman, Ben, was very helpful with the process. The credit manager was also very professional. I would definitely recommend to our Ford Edge. Our salesman, Ben, was very helpful with the process. The credit manager was also very professional. I would definitely recommend to anyone shopping for a vehicle. More
by watkins63wp
April 12, 2024
Wonderful experience. Great service. Love my new car! Great deal. Everyone was professional and kind Great service. Love my new car! Great deal. Everyone was professional and kind More
by klocurto6
April 12, 2024
Great inventory, up front pricing for trades and sales, immediate response to an issue a few days after the sale. I will definitely be back immediate response to an issue a few days after the sale. I will definitely be back More
by kennsmpinc
April 07, 2024
Great People, Clean Environment, Awesome Service. Received assistance from Diana Tullos and Joseph Hempfling. A real pleasure doing business with McFarland Ford of Rochester. Good People make the di Received assistance from Diana Tullos and Joseph Hempfling. A real pleasure doing business with McFarland Ford of Rochester. Good People make the difference. Thanks. More
by eaglesnest1255
Employees Worked With
Diana Tullos, Joseph Hempfling
April 05, 2024
They were very friendly and professional. I traveled 2,hrs from out of state to buy that particular truck and they got me in the truck to drive home that day so I wouldn’t have to come back. I traveled 2,hrs from out of state to buy that particular truck and they got me in the truck to drive home that day so I wouldn’t have to come back. Very happy with the truck. More
by oneoftwo1955
Employees Worked With
Other Employees :
Benjamin Arsenault
April 05, 2024
We had an appt for 5pm on a Friday. The person we were supposed to meet with wasn't there. It felt like no one was all that interested in working with us. The sales person we worked wit The person we were supposed to meet with wasn't there. It felt like no one was all that interested in working with us. The sales person we worked with seemed as if he didn't really care whether he made sale or not. We made a decision to purchase a vehicle rather quickly as we had picked out a couple of vehicles on their website but, as the sales dept closes at 6pm (we should have been informed and given the option to come in on Saturday) we were told that we would have to return on Saturday to complete the sale. She shouldn't have scheduled an appt at 5pm knowing that the sales dept and the finance dept wouldn't be able to finish our sale. I would rather have done everything on Saturday instead of dragging it out for 2 days. It just seemed like poor time management skills. On the other hand, Jonathan Cabral was fantastic and seemed enthusiastic to complete our purchase on Saturday morning. He really saved McFarland Ford's reputation in our opinion. I would also like to say that we have used McFarland's service dept several times in the past year and have had great experience's with them. We will absolutely return for both sales and service and we will recommend MaFarland Ford to friends and family. More
by mia6145
