Back

McFarland Ford of Rochester

Rochester, NH

4.7
560 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

8 Crane Dr

Rochester, NH

03867

Directions

By Type

Showing 560 reviews

February 23, 2024

It’s a lot better than the last owner. Both the service and asst service managers were great and also the people at the service desk More

by CAMCCARRISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
February 23, 2024

Very unorganized every time I came in to either look at the car or sign papers I ended up waiting for hours even though telling them I had somewhere I had to be they push the limit and then when I finally More

by andrewgard50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Carignan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie
Feb 23, 2024 -

McFarland Ford of Rochester responded

Hi Andrew, I am sorry to hear that you had a bad experience. I did not realize you felt that way and want to make sure that your concerns are addressed. I know the WeatherTech mats were removed during the full recon process and with the time constraints they were missed being placed back in the vehicle. We did however address that concern right away and hold the mats until it was convenient for you to come and pick them up. I am sorry for pushing the limits on your timetable, we tried our best to accomodate your busy schedule, but if we missed the mark on that I do apologize. I did leave you a voicemail regarding the inspection sticker as I want to get that handled right away. We are happy to come pick up the vehicle and bring back to you once that is complete. I do not want you to be inconvenienced in any way, so if you would like to call me back to schedule a good time for that, please do. I am also available to discuss any other concerns you have. I hope to speak with you soon!- Ben Rennie- General Sales Manager

February 21, 2024

Very fast and professional worked with me on price and financing and even stayed late to finish the deal. Highly recommen. More

by hurrahs.boasts0w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Jameson
Feb 22, 2024 -

McFarland Ford of Rochester responded

We're glad to know you had a positve experience here at McFarland Ford of Rochester, thank you for your shout out and great review!

February 20, 2024

Everything went smoothly. Matt and Jonathan were very helpful through the process of buying my first car. More

by abbyrockmaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

McFarland Ford of Rochester responded

Thank you for your kind words and shout out! We're happy to hear Matt and Jonathan made the experience easy and smooth, enjoy your new ride!

February 19, 2024

Very good customer service! Very easy to work with and very efficient. I needed a part replaced and it was finished on time,and the job was done right.Caleb was my service rep. More

by goodesb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
February 19, 2024

Fast, friendly and efficient service. I needed to work while i waited and the wifi was not great. Still, not really key to the great service. More

by YOGIDAWNMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
February 18, 2024

Great people I just purchased my first vehicle and will go back again. Sales though finance were awesome. I haven’t used service except for inspection but they were great getting my inspection done More

by rogerames14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Jameson
Feb 20, 2024 -

McFarland Ford of Rochester responded

Roger, thank you for your kind words! We're delighted to hear about your visit with us and we look forward to working with you again! Safe travels!

February 17, 2024

You guys were great! Good customer service! My wife loves her new Escape and I'm very happy with my new F-350. Thank you for all the attention to detail for showing us ho More

by charliegoodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie
Feb 20, 2024 -

McFarland Ford of Rochester responded

Charlie, thank you for your wonderful review! We're happy to hear the team provided you such a good experience here! Enjoy your new vehicles!

February 16, 2024

outstanding people, awesome services, very professional, top notch place to do business with will buy again there More

by cbmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Professional, polite and efficient staff. Carried out an oil service on my F-250 in a timely fashion whilst I waited. More

by deansaint1974.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
43
...