McFarland Ford of Rochester - Service Center

Great service l, friendly staff and a comfortable waiting room. They were accurate when giving me a wait time. room. They were accurate when giving me a wait time. More

Art was a excellent service person. He answered all my question and kept me well aware of the progress of the repairs on my Flex. Having service as a service writer I understand the nat He answered all my question and kept me well aware of the progress of the repairs on my Flex. Having service as a service writer I understand the nature of the position. I have only words of praise for the service Art provided for me ! More

Very accommodating and friendly. Thanks so much for everything. See you folks next time. McFarland Ford of Rochester rocks. Thanks so much for everything. See you folks next time. McFarland Ford of Rochester rocks. More

Professional and cordial staff. Go the extra mile to find solutions to car problems. Will return. Go the extra mile to find solutions to car problems. Will return. More

I had a minor issue it was resolved within 15 minutes Thank you for your service. Thank you for your service. More

Professional, friendly, and respectful service. Kept the service time on track and accomodated to fit an unexpected service into the schedule. Really appreciated the process and competitive pricin Kept the service time on track and accomodated to fit an unexpected service into the schedule. Really appreciated the process and competitive pricing. I will be continuing to use and recommend this service. More

Great service! The team started my maintenance on time and completed while I waited very efficiently. Thank you. The team started my maintenance on time and completed while I waited very efficiently. Thank you. More

Yes only based on previous experience with the Service Department. I was in for an oil change, etc. I also asked for an update on my request for a quote on front sensors. When my car was completed ther Department. I was in for an oil change, etc. I also asked for an update on my request for a quote on front sensors. When my car was completed there was no mention of my request, in addition, the windshield wiper fluid went in empty (light was on); and it was not refilled. I thought that was odd. More

Very helpful and efficient. I was contacted as soon as they received a used vehicle that met my criteria I was contacted as soon as they received a used vehicle that met my criteria More

Pleased with the service and the car. Got it ready for us to drive home. Got it ready for us to drive home. More