McFarland Ford of Rochester - Service Center

We had a truck towed into the shop for Turbo Failure. The team got it right into the shop and cover the repairs under warranty. Arts communication was onpoint and we had them perform additional cash repa The team got it right into the shop and cover the repairs under warranty. Arts communication was onpoint and we had them perform additional cash repairs while it was in the shop. 5 Stars for sure! More

Service performed was a recall and was started on scheduled time and completed very quickly scheduled time and completed very quickly More

Connor and the team were fantastic to work with. They made the buying process smooth and easy! They made the buying process smooth and easy! More

Great service. They are quick and got the job done in a short period of time. They are quick and got the job done in a short period of time. More

Great experience all around. Highly recommend this dealership to anyone looking to buy a new vehicle. Highly recommend this dealership to anyone looking to buy a new vehicle. More

Quick. Helped to make a product selection that was within my budget. Gave advice for upcoming maintenance. Helped to make a product selection that was within my budget. Gave advice for upcoming maintenance. More

Brought my vehicle in for inspection of a warrantied repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work a repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work and delivered the vehicle to me afterwards. I can 't complain about this level of customer service! More

Had the pleasure of purchasing a new 2024 Ford Timberline. Not only was the entire staff at Rochester Ford wonderful I had asked the sales manager to please change the oil in the car before I left Timberline. Not only was the entire staff at Rochester Ford wonderful I had asked the sales manager to please change the oil in the car before I left for my trip to Florida. Wasn’t quite sure how long the car was sitting on the lot. In any event they gladly changed the oil for my 1500 mi trip to Ft Myers. Wonderful dealership !!! More

Amazing customer service! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! More

The purchase of my new F350 was the best dealership experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is als experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is also great. It is evident that the Rochester team will be great help well beyond the purchase. This is where I will bring my truck for service in the future. More