McFarland KIA

Excellent dealership. The whole purchase process was very easy and straightforward. I would highly recommend this dealership. The whole purchase process was very easy and straightforward. I would highly recommend this dealership. More

All was very pleasant with with everyone Very knowledgeable and direct Was not our frist time with Agatha and we will be very pleased to use her in the future knowledgeable and direct Was not our frist time with Agatha and we will be very pleased to use her in the future More

Was disappointed that I didn't get my second oil change that comes with it by a few months. I didn't have enough mileage on the car! that comes with it by a few months. I didn't have enough mileage on the car! More

Hayley was very helpful and knowledgeable. It was a pleasure to work with her. She listened then helped It was a pleasure to work with her. She listened then helped More

The visit went very smoothly serviced my vehicle in the appropriate time they recommended. Haley was very pleasant also a appropriate time they recommended. Haley was very pleasant also a More

Agata was extremely helpful in process of identifying and sourcing the vehicle I wanted. The vehicle was delivered clean, and Agata walked me through all the new tech. Between Agata and Pollini in Finance, i sourcing the vehicle I wanted. The vehicle was delivered clean, and Agata walked me through all the new tech. Between Agata and Pollini in Finance, it was a quick and efficient experience. More

I appreciated the quick service. The service people were very courteous and professional. It was a great experience The service people were very courteous and professional. It was a great experience More

I texted/talked with a sales rep for weeks to reserve a new vehicle. I even put a deposit down on the vehicle to ensure I was able to get what I wanted. He sent me a quote and knew I had a current lease wi new vehicle. I even put a deposit down on the vehicle to ensure I was able to get what I wanted. He sent me a quote and knew I had a current lease with Kia. I was notified when the car arrived and made arrangements to go sign a new lease and pick up the vehicle. Having a current lease through Kia and talking to the sales rep for weeks, I thought the process would be quick and painless. The sales rep didn't have any paperwork prepared and he provided a quote that was $75/month higher than the previous quote. When asked to explain the quote, he had no explanation and had to get a manager. The manager talked around the quote and made it more confusing. We asked simple questions and at some points they just sat there staring at us like they couldn't believe we were questioning their process. It took more than hour to get them to agree to the original quote and the threat of taking the deposit back and going to a different dealership. It took another hour and a half to get through paperwork (that could have been prepared in advance since I'm a current Kia customer, was texting with the sales rep, and even had service several times at this dealership). The vehicle is great overall, but I've leased and purchased cars through other dealerships in the past and will choose those locations in the future. More

Nick did a great job. I referred my parents to him, and will refer others to him as well if the opportunity comes up. I referred my parents to him, and will refer others to him as well if the opportunity comes up. More

Nathan was great to work with, helpful and didn’t feel pressured. Quick through F&I and on the road with our new car. Thanks Nathan and Mason. pressured. Quick through F&I and on the road with our new car. Thanks Nathan and Mason. More