Tom Danforth

Haley was efficient and professional. She quickly responded to an issue with a lift that had my vehicle stuck up in the air. She got me a loaner for the day so I wouldn’t need to wait all She quickly responded to an issue with a lift that had my vehicle stuck up in the air. She got me a loaner for the day so I wouldn’t need to wait all day. Amazing service More

by r.richardlupien Verified Customer Verified Customer

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The McFarland Service department is the best there is when it comes to Kia Dealerships. Tom and Haley have always been the most helpful, efficient, and caring staff I have dealt with. When it comes to ge when it comes to Kia Dealerships. Tom and Haley have always been the most helpful, efficient, and caring staff I have dealt with. When it comes to getting your Kia service, choose McFarland! More

by edoherty.erin Verified Customer Verified Customer

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This is the best dealership for purchasing a vehicle and getting your car serviced. I have had trouble with others and I find Hampton to be different. They are honest, helpful, considerate and kind. I would getting your car serviced. I have had trouble with others and I find Hampton to be different. They are honest, helpful, considerate and kind. I would recommend this location above all others. I’d rather drive and hour for my service here than go elsewhere. They always go above and beyond for us. We had an issue with the iccu breaking. The dealership close to me wasn’t very helpful, as the next service appointment was in 3 weeks and the advice was for me to rent a car for 3 weeks. I called Hampton and they said if we can get it towed today they’d start today or tomorrow and they did! It was done quickly and a loaner car was offered. I will continue to come here for all future needs. More

by jilliannoellamb Verified Customer Verified Customer

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Always friendly service in every department. Will continue taking our car here for all repairs and services. Will continue taking our car here for all repairs and services. More

by dlodom Verified Customer Verified Customer

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My experience with McFarland Kia has been nothing short of excellent. Customer service especially at the service department is top notch. of excellent. Customer service especially at the service department is top notch. More

by WEBSPLACE69 Verified Customer Verified Customer

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I really hate writing bad reviews and almost never do. I pride myself on writing about the good places because people tend to only write about the bad. I purchased a 2025 Sorento and brought it back 9 mon I pride myself on writing about the good places because people tend to only write about the bad. I purchased a 2025 Sorento and brought it back 9 months later (3 of which I wasn’t able to drive due to surgery), for a defective part. I understand that they aren’t responsible for the part being defective but they are responsible for how they interacted with me. I found the service contacts to be very impersonal and not at all helpful. My car was in multiple times and under warranty and not once did anyone say that they were sorry I had to come back for anything wrong with my brand new car. As a matter of fact, they gave me a hard time for asking about a loaner for said warrantied part. They did not answer when I used the number to “text anytime for an update on your vehicle” and I found that I needed to call. If the part hadn’t been under warranty I wouldn’t have gone back to them. I was very disappointed with every encounter I had with them. More

by patrick.ronan Verified Customer Verified Customer

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Haley was prompt and professional when she helped me with the service of my new vehicle. I appreciate all of her knowledge and help. the service of my new vehicle. I appreciate all of her knowledge and help. More

by Dpane88 Verified Customer Verified Customer

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Outstanding Service department was the reason for purchasing my vehicle from this dealership - it is all about the service and my treatment by the service department staff. Hats off to Tom and Hal purchasing my vehicle from this dealership - it is all about the service and my treatment by the service department staff. Hats off to Tom and Haley! More

by snowpondgoldens Verified Customer Verified Customer

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we purchased our vehicle at your dealership and was very pleased with Adrian. very pleased with your service dept. very pleased with Adrian. very pleased with your service dept. More

by peter@peteandgerrys.com Verified Customer Verified Customer

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I have always been treated well and trust that any car repairs will be taken care of in a professional and timely manner. repairs will be taken care of in a professional and timely manner. More

by Dana Ranta Verified Customer Verified Customer

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