McGavock Nissan Lubbock

Employees are always helpful and friendly. Work is done in a professional and timely manner. Work is done in a professional and timely manner. More

Very helpful and friendly service. I’m always comfortable when doing business with them. I appreciate their kindness as well. I’m always comfortable when doing business with them. I appreciate their kindness as well. More

Was very Courteous, knowledgeable and friendly. Went above and beyond meeting my expectations. Great service! Went above and beyond meeting my expectations. Great service! More

Awesome service center! Got right in to have tire replaced. Everyone was very friendly & helpful. Got right in to have tire replaced. Everyone was very friendly & helpful. More

Really happy with our "New to Us" Rogue! She is such a beauty & an absolute delight to drive! We enjoyed working with you Patrick! She is such a beauty & an absolute delight to drive! We enjoyed working with you Patrick! More

Was waited on as soon as I drove up. They completed the work in good time and also brought to my attention two things that needed attention. Thanks. James They completed the work in good time and also brought to my attention two things that needed attention. Thanks. James More

I have bought two cars from mcgavok. Both experiences have been great. I bought the maintenance plan and use them regularly. This has been a very easy and nice process. My only complaint Both experiences have been great. I bought the maintenance plan and use them regularly. This has been a very easy and nice process. My only complaint is that I bought a car in May ‘21 with the tv’s in the back for our grandkids. I got my hotspot connected and thought it was done. We quickly learned we had no idea how to work the system. One visit for maintenance I asked for them to show me. When my car was ready I jumped in and left forgetting to have them do the necessary downloads and so on. Yesterday I went for my maintence service. Again great experience and I asked for help with the TV’s (car is a year old now). I picked up my car during the noon lunch hour and noticed they were grilling for lunch. The service looked all over the lot for a salesman to come explain the system, but couldn’t find anyone “available”. It didn’t take much knowledge to know they were enjoying lunch. I totally get that. I’m not mad they had a special event. I just wonder why they didn’t eat and enjoy on shifts so that the customers who were there could have been served. I’ll continue to go back. But I will know next time I buy a car to ask millions of questions before I leave, because let’s be honest, once you leave with that new car they aren’t interested in helping (unless you want to trade it!). More

Great job and never a long wait for service when needed. No pressure to do more than I need No pressure to do more than I need More

Excellent customer service! Great service writer—end product seems to be in good order. I am a satisfied customer! Great service writer—end product seems to be in good order. I am a satisfied customer! More

Everyone is just so nice and respectful. Answered all my questions. I definitely recommend this place for all your vehicle purchasing needs. Answered all my questions. I definitely recommend this place for all your vehicle purchasing needs. More